patchlab.de Reviews 13

Unfassbar gute Qualität der Patches, egal ob EMB oder Rubber.
Lieferung unfassbar schnell.

Danke vielmals!

Always fast shipping and great communication, all the patches have a great design

Really high quality patches, designs are awesome and they are quick to ship and NEVER had any problem with missing items, even with big orders.

Patches are unique and well made. The colors in the vinyl 3D patches are some of the most vibrant I have in my collection.

Top notch pacthes by some excellent artist.
Amazing quality and awesome prices.
Definitely recommend to friends wanting to purchase or even have patches made.

Have bought multiple times and have had great experiences each time. I do like the variety of art subject lines that have come out. I have all the Deadpool ones and they fit well in the collections.

Always a pleasure to shop patches from patchlab.

They have bice designs great ideas and good quality.

I’ve bought a lot of patches from them since around 2020. Always good work and some stuff I’ve seen no where else. Sales pop up often and I get discount codes emailed too! Shipping takes time to the US but I’m never in a rush and it’s always worth it!

Ordered patches for my agency and it was the most immature customer service I've ever experienced it honestly felt like I was dealing with teenagers that get upset if you ask them for something as an update. Zero sense of what customer service is. If you're in the US do not order from these guys .

Zunächsteinmal, wenn man direkt im Shop über den Warenkorb eine Bestellung auslöst, läuft alles wie am Schnürchen!

Sobald man allerdings auf einen sog. "Custom Patch" zurück kommt, dann beginnt der Spaß. Die Kommunikation ist mehr als mühsam, mal auf Deutsch, dann wiederum auf Englisch was auch garkein Problem darstellt wenn man sich auf eine Sprache geeinigt hat. Dann beschreibt man genau wie der Patch werden soll, beruft sich auf den groben Kostenvoranschlag. Anstelle des bestellten Night Glow in Orange gab es nun das 0815 Night Glow in Grün, sieht auch gut aus aber wurde so leider nicht bestellt. Die Wartezeit ist, mangels der fehlenden Kommunikation sehr ätzend und man fühlt sich verloren, da die 500,-€ in Vorkasse überwiesen werden müssen.

Das Endprodukt sieht echt gut aus und ist in gewohnter Qualität - 5 Sterne!
Nur wie gesagt sollte dringend am Kundendienst und dessen Kommunikation gearbeitet werden.

I wanted to purchase the tactical cat patch (there are 6 to choose from). I tried to select one of it but it adds a different one to the cart. I assumed it includes all (not clear at all). Upon receipt, I got the wrong one! I tried to contact them but no luck.

Waste of money!

Order # 46411

This company must have the worst customer service that can be provided! Trying to contact them is simply a waste of time since they show very little to zero care of making your buying experience enjoyable. I contacted them bc the “discount” they were offering on purchases over 50$ was not working. I had 6 items on my cart for a total of 81$ the reply I got from them was rude saying I only had two items so basically they called me a liar. SHI***** customer service I’ve ever been thru. Be aware if you wanna purchase anything from them. They’ll treat you like you’re being a pain but they’ll ask you to tip them. RIDICULOUS! Thanks for nothing

The best in the biz. Expertly handled projects from start to finish with a clear and confident working knowledge of the process that takes the paralysing hesitations out of the unknown and gets the project done!