Excellent service (despite the lockdown. Really easy to access them using the 1-1 call to discuss products. Easy to order online for collection in store. Simple collection process with all social dist... Toon meer
Bedrijf heeft geantwoord
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Really quick delivery. Felt like we were getting a personal service even though we didn't visit the showrooms because of covid. We got a good price for the items we bought and once unpacked, w... Toon meer
Bedrijf heeft geantwoord
Excellent customer service. I called a few days before making the purchase to inquiry about an specific product ( Maxi-cosi pebble plus car seat & base ) and spent about 7 minutes on the phone with a... Toon meer
Bedrijf heeft geantwoord
Having not heard about this company before, I was a little hesitant to make a purchase, especially due to the insanely low price for my chosen car seat, however, I am extremely glad I made a purchase... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Specialising in the supply of quality nursery equipment for over 40 years we stock a range of car seats from brands such as Axkid, Britax, BeSafe, Cybex, Joie, Nuna and Maxi Cosi and more besides. We also stock a full range of nursery prams, pushchairs and equipment both instore and online at www.paulstride.co.uk from all the major brands, Uppababy, Egg, Oyster, Cybex, Venicci, Bugaboo, Thule, Mountain Buggy, Inglesina and Peg Perego as well as many others.
Contactgegevens
20 Kathryn Avenue, Huntington, YO32 9JS, York, Verenigd Koninkrijk
- 01904 674800
- orders@paulstride.co.uk
- www.paulstride.co.uk
4,9
Uitstekend
391 reviews
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Very good and speedy service
Very good and speedy service. Communication was also prompt.
I was only confused whether I'd be getting 2 boxes as I ordered two car seat boosters and they are big and the delivery note with content was inside the box, so a note on order what to expext (i.e. no.of boxes) would be handy.
Anyways, at Paul Stride I found what I was looking for weeks after getting a tip about them from the manufacturer in Germany.
Would highly recommend.
27 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Roma,
Apologies for the confusion over the number of boxes. The cybex seats come to us boxed in 2's so to save packaging both seats were bundled together (in the same way they come to us) which actually protects the seats better also in transit as it saves excess movement internally. We will take on board your comments and will see how to communicate this to customers going forward.
Many thanks for your order and I hope the child(ren) is comfortable as well as safe in the new seats.
Thanks again
Kevin - Paul Stride
Great service
Great service and product speedily delivered as advertised.
25 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Adeline,
Many thanks for taking the time to review our service and for ordering from us it is much appreciated.
Thanks again
Paul Stride
I had a brilliant experience!
I had a brilliant experience buying my daughters car seat from Paul Stride. I was able to have it delivered in store then arranged to have them show me how to fit it properly once it arrived. Fantastic customer service and really friendly 😊
24 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Coral,
I hope your little one enjoys the Axkid ERF seat sorry there was a slight delay on the delivery of the model to store but glad all worked out well.
Many thanks
Kevin - Paul Stride
Really good customer service
Really good customer service (I had them routing around in the stock room while on the phone to me!) and super fast delivery. Can't fault them
21 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Aoife,
Many thanks for the review and dont worry I never fully believe the computer always best to check the stock in person.
Thanks again,
Paul Stride
Britax Romer Dualfix Car seat
Ordered Britax Romer car seat. It's a very nice one and my son loves it. He is feeling super comfy in it. Delivery was fast.
20 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Tina,
I hope your son enjoys travelling in his car seat :-)
Many thanks for the order and the review.
Paul Stride
We have had a great experience buying our Mountain Buggy travel system
We have had a great experience buying our travel system with Paul Stride-Kevin was super helpful and friendly.
I had a million questions as we couldn’t view it beforehand due to lockdown at the time.
Delivery was very quick and correspondence has been quick and informative. Would recommend!
20 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Nichola,
Many thanks for your review I hope you manage to get out soon and put that Terrain to good use.
Thanks again
Kevin - Paul Stride
Great service from beginning to end
Great service from beginning to end. Polite and helpful staff member on the phone line. Excellent and prompt delivery
20 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Ros,
Many thanks for your kind review I'm pleased we could help on this occassion.
Many thanks again
Paul Stride
Brilliant customer service
Brilliant customer service , fastest next day delivery . Highly recommended 👍
18 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Laila,
I hope you get good use out of the pillow.
Many thanks for the review and the order,
Kevin - Paul Stride
Great
Website was informative and re-assured me that the item I was purchasing would fit the product I already owned (various other websites selling this product didn't offer this amount of reassuring detail). The delivery was fast and items turned up when promised. Great communication from them that kept me up to date. Would definitely recommend them and use them again.
16 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Eleanor,
Many thanks for your kind comments I'm pleased we could help on this occassion.
Thanks again
Kevin - Paul Stride
Cotbed
Visited this store today what a lovely experience we had.The staff were so very helpful and nothing was too much for them. I will be recommending to family and friends.
13 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Evening Lesley,
I am pleased you found us OK and that you had a good journey. All we need now if for the little one to sleep well in the new cot bed. Many thanks for the review and for your custom.
Many thanks again,
Kevin - Paul Stride
Antwoord van Paul Stride
Good Afternoon Sarah,
Many thanks for taking the time to review our service it is much appreciated.
Thanks again
Paul Stride
We’ve used Paul Stride for the last 6…
We’ve used Paul Stride for the last 6 years and always been very impressed.
12 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Sarah,
Many thanks for your kind words your continued custom is very much appreciated by all of us.
Thanks again
Kevin - Paul Stride
All is alright thanks you so much
11 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Melody,
Many thanks for your review I am pleased all was good with the transaction.
Thanks again
Kevin - Paul Stride
Product arrived very quickly and in…
Product arrived very quickly and in good condition - will use again.
11 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Anne,
I am pleased everything arrived safely and in good time.
Many thanks for your order and for your review both are much appreciated.
Paul Stride
I Called to confirm stock and the car…
I Called to confirm stock and the car seat was delivered by the day and time promised. Very friendly customer service
10 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Barbsy,
I am pleased both ourselves and our carriers DPD supplied everything as required.
Many thanks for the review and the order,
Kevin - Paul Stride
Amazing A* customer service and fast delivery
I called in to see if they had a product available as everywhere else stated 4+ weeks for delivery. I explained to the saleswoman that I needed the mattress very soon and she dispatched it on the same day and I received it the next day. Amazing customer service and fast delivery.
10 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Domicka,
I am very pleased we managed to get the goods to you in good time and hopefully as required.
Many thanks for taking the time to review or service and hope that we can help again at some stage.
Thanks again
Kevin - Paul Stride
Amazing service and fast delivery
Amazing service and fast delivery. Ordered in the afternoon and it arrived the next day!
9 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Afternoon Jennifer,
Many thanks for the review I am pleased we managed to supply the everything in good time as required.
Many thanks again,
Kevin - Paul Stride
Excellent customer service
9 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Many thanks Anita for taking the time to review our service it is much appreciated.
Thanks again Paul Stride
A great company to deal with...
A great company to deal with even with a little mix up with the first delivery, however, Kevin was very helpful and added the personal touch to getting the order sorted. The product is excellent and the delivery was well informed and on time. Would happily deal with this company again and the product is of the highest quality, my son loves his new car seat.
8 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Hi Maria,
Many thanks for your review and for your understanding when I personally messed up in the first instance. I'm glad all got sorted in the end and most importantly your little man is enjoying the seat.
Many thanks again,
Kevin - Paul Stride
Service was excellent
Service was excellent. My question was answered honestly regarding the product I wanted to purchase. An estimate of two weeks for delivery was given.
I then received a phone call to arrange delivery and this was quickly arranged for the next working day.
Overall an excellent service! Would definitely use again.
7 juli 2020
Review zonder uitnodiging
Antwoord van Paul Stride
Good Morning Gemma,
Many thanks for your kind review I hope you enjoy using the travel system.
Many thanks again,
Kevin
Paul Stride, York
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