I recently opened a trade account and was extremely impressed with the level of customer service I received. When I experienced an issue with the website checkout, David responded almost immediatel... Toon meer
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Lees wat reviewers zeggen
What an amazing experience from start to finish . Wonderful friendly and helpful staff in store , giving us that personal touch . The delivery men were extremely friendly and went over and above fo... Toon meer
The service from Scott & James was excellent! Great communication! Courteous, Smiling, Careful. Took their shoes off on entering my home! Sounds basic but now-a-days most delivery personnel don’t d... Toon meer
I am really pleased with my sofa. The staff were excellent at delivering exactly when I needed it. I got a tracking email first thing although this didn’t update during the morning, which would’ve b... Toon meer
Bedrijfsgegevens
- Meubelwinkel
- Slaapkamermeubilair winkel
- Lampenwinkel
- Woonkamermeubilairwinkel
- Matrassenwinkel
- Zitbankenwinkel
Geschreven door het bedrijf
Pavilion Broadway is a family-run business founded in 2008. Championing British brands such as Duresta, Vispring & Parlane as well as leading international designer furniture, lighting and home accessories.
Contactgegevens
Unit 4, Tewkesbury Retail Park, GL20 8UY, Ashchurch, Verenigd Koninkrijk
- 01386711512
- david@pavilionbroadway.co.uk
- www.pavilionbroadway.co.uk
4,5
Uitstekend
364 reviews
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Very very good early delivery not…
Very very good early delivery not having to wait weeks delivery people very helpful great.
30 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Michael. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Amazing Products, Amazing Service
Everything was easy. The products were amazing, high end and beautiful and they helped me organise shipping to Spain. Just effortless. Amazinf service from everyone i came in contact with. Can't recommend them enough!
24 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Best Bed ever
Bought Hypnos bed. Fantastic bed staff was amazing. Took time to help me make the great choice. Product was delivered before scheduled which was amazing. Delivery and installation was great. I highly recommend Pavilion.
20 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review. We're so glad you are happy with your bed and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent service all round.
Excellent service. We ordered a table and it was delivered the very next day.
The delivery drivers were very friendly and efficient, the tracking information was helpful and we’re very pleased with the table.
We would most definitely use this company again. Highly recommended.
19 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Diane. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Another sound purchase from Broadway…
Another sound purchase from Broadway Pavilion. Delivery was excellent and the parasol is great quality.
13 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Miles. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Excellent Customer Service and a 1st Class Product
One of the most excellent examples of good customer service I have ever experienced. From ordering through to delivery everything was exemplary. I was kept well informed at all times by friendly staff. The delivery men were most helpful and again happy! And the product was first class.
13 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Heather. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Delivery done as scheduled by 2 very…
Delivery done as scheduled by 2 very nice and professional gentlemen
13 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Christophe. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Extremely Happy!
Extremely Happy!
Not only am I happy with my purchase of a Jonathan Charles coffee table but Pavilion went out of their way to find a speedy delivery slot. A wonderful company to deal with.
13 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Melinda. We're so glad you are happy with your coffee table and the service our team provided. We look forward to helping you with your interior needs again in the future.
Hereford Mid Century Armchair
Hereford Mid Century Armchair
In Pebble.
Ordered 2 of these chairs, arrived on time.
Staff very polite and helpful.
But, unfortunately we found the chairs to be nothing like the ones we ordered, or the picture description that was shown.
I phoned straight away for them to be collected and returned. I was told this would be arranged from their end.
I was amazed to be told there was a collection charge of £80!!!
I have now phoned twice, sent 2 emails and no response.
Hopefully they will be in touch soon to arrange collection.
4 juni 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Dear Elizabeth, Thank you for your feedback. I can see that this has all been processed and completed. I am sorry you felt there had been no communication back as we had received your phone call and booked your collection as per your request with Taryn. If you need anything further please let us know.
Very professional and polite 10 out of…
Very professional and polite 10 out of 10
24 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Easy online ordering at good price
Easy online ordering at good price. Delivery prompt with constant updates on delivery times on the day specified.
22 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Mrs Fisher. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Would purchase here again
Was easy to order. Item arrived earlier than expected. Email responses were very quick and the courier tracking was excellent
19 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Valerie. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
The delivery was on time and the guys…
The delivery was on time and the guys weee great. They built the table and installed everything in the dining room. It looks just as we planned. Thank you to Pavilion. Great service.
15 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Anita. We're so glad you are happy with your dining table and the service our team provided. We look forward to helping you with your interior needs again in the future.
The outstanding customer service!
I am really pleased with my Eichholtz side table . The delivery arrived in time as they said. The customer service are just outstanding!!!
Definitely I am going to use this company again.
Highly recommended the Pavilion Broadway!
8 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Very helpful and professional staff
Very helpful and professional staff. Great product, arrived on time by very helpful and friendly delivery staff
5 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Pauline. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Antwoord van Pavilion Broadway
Thank you for your review, Anna. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Great service and super quick delivery.great buy
Great service and super quick delivery.
4 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Bente. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
Another perfect delivery from…
Another perfect delivery from Pavilion……so professional from first point of contact to completing the delivery last week…..highly recommend….no issues and they went above and beyond to help me to complete a bedroom at a wedding venue. Always so professional and efficient.
3 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, Mr Madley and your continued support of our family business. We look forward to helping you with your interior needs again in the future.
Terrible customer service
Terrible customer service. Had the same experience as others of being ignored by staff who were more interested in going home than selling us £12,000 worth of Duresta sofas. I could not believe the total lack of engagement from staff who didn’t look like they wanted to be there. Even when you walked over to them you felt like it was an effort for them to answer questions and this was over an hour before they closed. It was quite shocking to see such a lack of care and attention given to customers looking to spend a lot of money. You get better customer service at IKEA!
We therefore decided to go elsewhere and get the same items £1700 cheaper, so in one way thanks for ignoring us!
2 mei 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review. We are constantly trying to improve our customer service. Thank you for your constructive feedback which will be reviewed with the team.
Excellent service and quality furniture
Excellent service from the get go. You can actually get to speak to a person if you so wish. Large range of unique items of furniture, to fit those awkward little alcoves you find in cottages. Offered up a price reduction and free delivery all the way from Tewkesbury to N. Wales, tremendous service distinctly lacking in many places today. Thank you.
25 april 2022
Review zonder uitnodiging
Antwoord van Pavilion Broadway
Thank you for your review, David. We're so glad you are happy with your purchase and the service our team provided. We look forward to helping you with your interior needs again in the future.
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