Paymentsense Reviews 

7.639
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I spoke to Darren Spence this morning about a pos issue. Not only did he resolve that issue but he resolved more issues on my account that I knew nothing about. He then passed me on to the right depar... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, ch... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

What a pleasure to deal with Serita today. A credit to Paymentsense. A new installation of a card reader was required. Serita talked me through the whole process with ease, patience and in layman'... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Chantelle was most helpful. She understood our issue instantly and was able to give, in a very patient manner, very clear and precise instructions of how to get our system corrected. She then... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Betalingspasverwerker
  2. ook in
  3. Betalingsdienst

Informatie afkomstig van verschillende externe bronnen

We’re all about loving what you do. It’s why we all got into business, right? And our passion is helping small businesses take card payments. It’s our thing. So we’re shaking up the industry. Throwing out the rule book. Taking on the big banks. All to help business owners like you get paid, for less.

Paymentsense

Geschreven door het bedrijf

Normal business hours? Never heard of them.
We started Paymentsense because we didn’t think the banks were doing enough for businesses like yours. Paymentsense was built to give you a better service and a little peace of mind. We use the latest technology to make sure you never miss a beat. Our 24/7 UK call centres are powered by real people who have the answers you need. And because even the best tech can go wrong occasionally, we’ll send a new card machine next day if you need one. You can bank on it.
Hello card machine. Meet till.
Your card machine and till don’t need to be strangers. Connect™, our clever cloud-based technology, creates a secure link between your card machine and point-of-sale system. This hi-tech love affair is called integrated payments and until we came along, it was out of the reach of all but the biggest companies. Connect allows for quicker, smarter payments. And the best bit… it comes at no extra cost.
Going fast. It’s kind of our thing.
You’re not in business until the register is ringing, so the last thing you want is to be kept waiting. At Paymentsense, we know time is money, so we’ll get you up and running quicker than anyone else. Sign up online and you could be taking payments within three days (and online payments in 24 hours). Your card machine works right out of the box and if you need any help, just give us a ring. We’ll pick up quick-smart. Because business can’t wait.
Strength in numbers
Since the first mammoth hunt, we humans have done better when we club together. It’s the same with your business and Paymentsense. Unlike the competition, we’re not a bank. What we are is the collective bargaining power of all our wonderful customers, shouting in unison for a better deal. We use that clout to negotiate cheaper rates and pass the savings on to you. And with over 70,000 SMEs (and counting) on board turning over £10 billion a year, we’re just getting started.

Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

8K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(7.639)

9 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great Service

Alex was extremely helpful and couldn't do enough for me

9 juli 2024
Logo Paymentsense

Antwoord van Paymentsense

Hi, thank you so much for your lovely review. We are so happy that Alex was so helpful and went above and beyond!

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, could find no faults.

9 juli 2024
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Antwoord van Paymentsense

Hi George, thank you for you five-star review! It is wonderful to hear you have received such a fantastic and faultless service. Thank you for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

After calling up a few times over the…

After calling up a few times over the last few weeks and not getting much luck, Lucy was an absolute breath of fresh air. She was so knowledgeable on my PDQ system and helped me update the system, change settings and change passwords in a short amount of time allowing my business to now continue running Smoothly.
Paymentsense give her a pay rise!

9 juli 2024
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Antwoord van Paymentsense

Hi Sam, thank you for your fantastic feedback. We are so happy to hear that Lucy provided such a knowledgeable and efficient service!

Beoordeeld met 5 van de 5 sterren

Owen was a absolute legend.

Owen was a absolute legend.. got the machines back online, and sorted me a new terminal.. 😃🙏🏼

8 juli 2024
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Antwoord van Paymentsense

Hi Tristan, thank you for your five-star feedback. It is great to hear that Owen has provided legendary service!

Beoordeeld met 5 van de 5 sterren

dawn is an amazing staff member at…

dawn is an amazing staff member at payment sense and im sticking with them mainly for her, thanks again dawn

8 juli 2024
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Antwoord van Paymentsense

Thank you for the wonderful five-star review, Khuram! It's fabulous to hear about the amazing support you have received from Dawn!

Beoordeeld met 5 van de 5 sterren

Having sought advice on how our…

Having sought advice on how our business could reduce it's month charges i was directed to Claire. Claire went through our charges explaining in detail before adjusting our payments to a more competitive rate. Obviously Claire was not only professional with the business side but also came over as very friendly and really helpful

8 juli 2024
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Antwoord van Paymentsense

Hi. thanks for your five-star review! It's great to hear about the helpful and friendly service you've received from Claire. Thanks for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

very helpful

5 juli 2024
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Antwoord van Paymentsense

Hi Hitesh, thanks for your five-star review! It's great to hear that you have received such helpful service!

Beoordeeld met 5 van de 5 sterren

incredibly helpful staff Thank You

incredibly helpful staff Thank You

5 juli 2024
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Antwoord van Paymentsense

Hi Joseph, thank you so much for your five-star review. We are so happy to hear you have received incredibly helpful service!

Beoordeeld met 5 van de 5 sterren

I’ve called Paymentsense twice this…

I’ve called Paymentsense twice this week and both times the customer service was excellent.

5 juli 2024
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Antwoord van Paymentsense

Hi Karina, thank you so much for your five-star feedback! We are so happy you have received such excellent and consistent support!

Beoordeeld met 5 van de 5 sterren

Nothing was to much trouble

Nothing was to much trouble, such a helpful guy.
Gold star

4 juli 2024
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Antwoord van Paymentsense

Hi, thanks for your five-star feedback! It's fantastic to hear about the great service you've received so far. Thanks for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

Very helpful lady when my terminal…

Very helpful lady when my terminal froze she talked me through how to get it working again! As I am absolutely useless at anything technical having someone that could explain what to do was very helpful to me!!

2 juli 2024
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Antwoord van Paymentsense

Hi Paul, thank you for the wonderful five-star review! We are so pleased to hear about the brilliant support you have received!

Beoordeeld met 5 van de 5 sterren

Chantelle was so nice and kind and went…

Chantelle was so nice and kind and went above and beyond to help me with my account , highly recommend paymentsense thank you so much for all your support

1 juli 2024
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Antwoord van Paymentsense

Thanks for your lovely five-star review! It's fantastic to hear about the helpful and friendly service you've received from Chantelle. Thanks for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

Such patience !

Such patience and helpful call to sort out a query. Sarah was a pleasure to deal with.

28 juni 2024
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Antwoord van Paymentsense

Hi Janis, thanks for your five-star review! It's brilliant to hear about the great service you've received from Sarah. Thanks for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

Thank you Dawn

Firstly I would love to give a honourable mention to Dawn, she helped us with everything she could, what a special member of the team you have at Paymentsense, if it wasn’t for her I would have switched to another provider. Thank you once again Dawn.

25 juni 2024
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Antwoord van Paymentsense

Hi Mem, thank you so much for your five-star feedback! We are so happy to hear you received such special service from Dawn!

Beoordeeld met 5 van de 5 sterren

Very helpful and customer oriented…

Very helpful and customer oriented service.

19 juni 2024
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Antwoord van Paymentsense

Hi Ozgur, thank you for your five-star review! We are so happy to hear you have received such helpful support from the team!

Beoordeeld met 5 van de 5 sterren

Very helpful and very pleasant

Peter was really helpful in solving a query I had, the most helpful person I've spoken to on the phone in months!

19 juni 2024
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Antwoord van Paymentsense

Thanks for your five-star feedback, Michelle! It's great to hear about the excellent service you've received from Peter. Thanks for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

Lottie was very easy to deal with

Lottie was very easy to deal with. Explained everything really well and very professional throughout.

18 juni 2024
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Antwoord van Paymentsense

Hi Paul, thank you for the wonderful five-star review! We are so pleased to hear about Lottie's brilliant support!

Beoordeeld met 5 van de 5 sterren

I am extremely happy with…

I am extremely happy with payment-sense’s service they are quick agile and friendly. Dawn from customer service is absolutely amazing, she patiently and meticulously checks steps and helps the health of the account. Thank you

17 juni 2024
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Antwoord van Paymentsense

Hi, thanks for your five-star review! It's fantastic to hear about the helpful and friendly service you've received from Dawn. Thanks for choosing Paymentsense!

Beoordeeld met 5 van de 5 sterren

I have been using this system for the…

I have been using this system for the last 4 years and the product/service was exactly what I was looking for, customer service always outstanding, just have a problem, called and Kevin was absolutely brilliant!

14 juni 2024
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Antwoord van Paymentsense

Hi, thanks for your five-star review! It's fantastic to hear about the outstanding service you've received from Kevin. Thanks for choosing Paymentsense!

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