PenPal World Reviews 

51
TrustScore 2 uit 5

1,9

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Beoordeeld met 2 van de 5 sterren

This site has recently made some "improvements". While I have been a free member for a decade, I just learned that currently their support is for VIP-members only. Saddening. I wonder if that... Toon meer

Beoordeeld met 2 van de 5 sterren

I have been in penpal world for many years free account , 2 days ago I decided to VIP, and paid with PayPal big mistake, account has access restricted, I tried to communicate with support no... Toon meer

Beoordeeld met 2 van de 5 sterren

Worldwidepenpals is a great website for finding penpals! I found a good match for my hobbies and personality which i thought would be quite unrealistic. Although for me the website was restricted even... Toon meer

Beoordeeld met 2 van de 5 sterren

So the website seems a little basic, sure. But I can't expect much from a site that offers a free service. My biggest complaint was lack of information. Nowhere that I found could you contact anyone w... Toon meer

Bedrijfsgegevens

  1. Social mediabureau

Geschreven door het bedrijf

Pen Pals by PenPal World - The Fastest and Most Secured Pen Pal Site in the World. PenPal World features over 2,000,000 pen pals from every country all over the world.


Contactgegevens

1,9

Slecht

TrustScore 2 uit 5

51 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 16% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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1,9

Alle reviews

(51)

15 reviews in de afgelopen 12 maanden

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Beoordeeld met 2 van de 5 sterren

Poor imitation of what it used to be

I just returned to Pen Pal World after an absence of a couple of years. Have to say it's fallen far since my last experience which was very good.
The main problem is the intrusive ads. You literally can't navigate around the site because dating site ads repeatedly pop up and obscure everything. When this happens it's easy to accidentally find yourself drawn off PPW and into a secondary site that you have no wish to be on.
Also, I made a small addition to my profile text and find I can't access PPW until it is verified again.
I will give it another day but to be honest at the moment it feels like a time waste.

25 juli 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

This site has recently made some…

This site has recently made some "improvements".

While I have been a free member for a decade, I just learned that currently their support is for VIP-members only. Saddening. I wonder if that is the reason why people sending out rude messages have not been banned - because they are being flagged by a free member?

I still wish improvements for the site functions. The adds are landing on top of the member-profiles. No. Not on top of the page, but on top of member-profiles, so one cannot click the profile open without clicking the advertisement. Fix at least that.

Also, I would warmly recommend support including free-members also. Yes, we can live with three on-going conversations visable, but we should be given some support in case of need.

19 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth just one star!

I don't want to give just one star.
Dear ppw-creators, you have much work to do! On the penpalworld, which is one of the oldest pages to seek for new penpals world wide, it could be so fun! But it is a mess nowadays. Adds interrupt instantly and everything. You are forced to pay a high amount of money for reading your received letters/messages. Just the newest three of them are free. The shame on top of that is most messages are scam or flirts or begging for money and wedding. I'm sorry but my days on that website are over!

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shitty site since upgrade

Since the new format,its nothing but shit,photos dont upload properly.
Also its full of fake/scammers.
Many female profiles are men.
Used to be so so ok,now with this format its worse...
Shame I used to pay subscription but now,,hell no not worth the price.

29 juni 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This site's service is deplorable!!

This site's service is deplorable!!! They are taking money out of mine AND my husband's bank accounts for Premium membership each month but when I go to the website to contact someone, it doesn't have me listed as having a Premium account nor is there any support help to help me!! They are taking money out of two accounts for absolutely NO service at all!!!

17 mei 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Penpal world is a awful useless site.

Penpal world is a awful useless site.
I have made account on this site they
approved my profile.
But I can't send messages only I can
Send comments.
I'm so angry on this stupid site. They humiliate users for nothing on the name of security.
Plz don't waste time and money on this stupid site.
Very shameful behavior and rude.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Worldwidepenpals is a great website for…

Worldwidepenpals is a great website for finding penpals! I found a good match for my hobbies and personality which i thought would be quite unrealistic. Although for me the website was restricted even though i did not give any personal information or violate any rules? There is no customer service and so i cant talk to my penpal and might potentially lose contact with them. Can this issue be resolved? I hope so

12 april 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

I rated 4 because I did find strong friendships

I noticed that this site generally has a huge amount of negative reviews. But personally for me I would rate this website highly, because without it I would not have found my penpals. I am grateful for our online companionship that is almost been going on 6 months now! And also looking forward to our future progress.

I do not solely blame the site and the owners itself but the people that join it that make it a more negative experience for others. It has come to point where I only solely talk to my penpal now, which is kind of shame but just the way it is. You have to be wise and sift through the time wasted, spammers and people who genuinely want to chat. I do have another penpal (from this site) who I have also built a 6 month going online friendship with, but he has felt he could not longer use the site with such troubles and we have maintained our friendship through email.

Again others have resulted to email with me. But unfortunately lost contact over time. Also it is whether you solely want to commit to this whilst getting on with your life. Because if not than communication breaks and I would not blame the website for that....

1 april 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I can give this site a zero star I…

If I can give this site a zero star I would. I had just deleted my account because so many of the accounts had no photos, 2nd I tried messaging some other users and it would not allow me to when I still had some credits and I tried to seek help but I have to be only a VIP member to get help. I am not happy with Penpal world. I wouldnt recommend signing up with them.

27 maart 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

its a stupid run site with…

its a stupid run site with too.many.adds.

after 26 hours my account still hadnot been reviewd, so i deleted it again.
looks like idiots run that site.

11 februari 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

No good costumer servise, support no answer

I have been in penpal world for many years free account , 2 days ago I decided to VIP, and paid with PayPal big mistake, account has access restricted, I tried to communicate with support no answer. I need my account open or my money back.
PayPal said tried to solve with you but no good costumer servise. I need penpal answer

29 januari 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Previously good site but now uncertain.

I’ve been a member of PPW since around 2019. I was particularly interested in writing letters ( snail mail) and not email correspondence. I approached a number of people successfully and was approached in turn so did make a few friends over that time. Some have petered out and some have remained and that seems fairly normal. I did get approached fairly regularly by men who ignore the fact that I only want to write letters - they’ve been tedious and were blocked. The only time I ventured into email correspondence as an experiment the guy sent a D pic. If you’re going to venture to meet strangers on the internet you have to have your wits about you. Make strict rules and block anyone who ignore that. Since the recent updates I have no idea what’s going on with the site - I won’t be re-writing my profile so if that’s all gone I will delete it all. I have to say at the moment it looks a mess.

21 november 2025
Review zonder uitnodiging
Logo PenPal World

Antwoord van PenPal World

Thank you for being a long time member at PenPal World. We upgraded the website due to the long time issues of members being logged out automatically and also offer a website which looks and works well on any device.

We are surprised to hear that your profile text is not available within the new version. We transferred all the info and we tested it extensively and found that it was all available on the new version.

If you are really experiencing issues then please feel free to reach out to us at technicalsupport@penpalworld.com so we can assist you.

Beoordeeld met 1 van de 5 sterren

SCAMMERS GALORE!

I wanted to have some genuine, honest communication with others, no dating, but what I got were men who sent amazing messages and then subsequent messages all the same story - they live in S. Carolina but work in Vicenza Italy. And they all have a son named Darlington. Wow! It's disgusting how every single turn leads to scammers! You can't trust ANYTHING! Interestingly enough, they think they're the only ones sending this lame story???? Not too bright.

17 november 2025
Review zonder uitnodiging
Logo PenPal World

Antwoord van PenPal World

PenPal World, like every other social media website, is fighting the ever growing scammers with a team of monitors. It's not an easy task just check out other pen pal websites.

We have a way for members to report profiles if they appear suspicious. I hope you did report those profiles who sent the scam messages.

If you did not please let us know your userID and we will make sure those fake members will be blocked.

There are many legitimate members at PenPal World and I hope that you will find genuine and honest communication with others.

Beoordeeld met 3 van de 5 sterren

i used to kinda like this website but not anymore after the update

i used to kinda like this website, but after the update recently, i lost my profile and i don't like the idea that we must put our number ( the email should've been enough, no need to input more sensitive data)
idk, maybe it is time to say good bye?

17 november 2025
Review zonder uitnodiging
Logo PenPal World

Antwoord van PenPal World

We're sorry to read that you're having difficulties getting back into your account on the new version. Please make sure to reset your password since we implemented new security features.

We also now collect a mobile number in order to fight scammers more efficiently. That number is only use internally and never shown anywhere. We are working on having members validate their mobile number too.

If you need any more help please reach out to technicalsupport@penpalworld.com

Beoordeeld met 1 van de 5 sterren

I used this website for several years…

I used this website for several years and can now confirm that my experience has been rather negative for the following reasons:
1) The website says it has over 3 000 000 members, yet I always see the same ones and there are maybe 200 active users per day who show up on my search results (wide parameters, I should specify, like 18-35, both genders, etc).
2) I don't feel safe. The website doesn't feel secure.
3) Too many inappropriate profiles and comments from older men on young women's pages.
4) The website's administration doesn't seem to exist at all and they do nothing to solve dubious people's behaviour.
5) Finally, the straw that broke the camel's back: after the major changes recently to the website, my account disappeared and there's no way to log in. I created a second one and can't log in either.
Farewell, PenPalWorld!

13 november 2025
Review zonder uitnodiging
Logo PenPal World

Antwoord van PenPal World

Given the fact that a new version was due for some time we worked almost 6 months on the new version which we now published online.

We have moved all members to the new version, and no accounts have been lost.

If you have any issues, you can use the website support form or contact us directly at technicalsupport@penpalworld.com.

We have almost reached 3.5 million members and are growing fast. If a search result always shows the same members, or if the security of the website is questioned, why being a member for several years.

We have a team of monitors who are very good at blocking fake profiles and scammers — a problem that every social media website has to deal with.

No adult members aged 18 or over can contact minors aged 13–17, and vice versa.

Beoordeeld met 1 van de 5 sterren

Dangerous/Red Flag

Too many men have their age setting for penpals to 13 year old and up. I think that a grown man should not befriend someone's teenage child. It has pedophilia vibes all over it. I know you have settings for no adults but children get by their parent's rules. I think that it is the business owner's job to be socially responsible and protect children by not giving an adult the option to penpal a child under 18 years old. I still think an older man should not even lure in an 18 year old but the law is the law. I hope you put a stop to this dangerous loophole. By the way, I have been a member for five minutes and it's outrageous to me.

21 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

The owners do nothing about misconduct by other users

I can confirm the inactivity of the moderators as already described by Lisa Lee.

I reported a person who aggressively insulted me in response to a friendly message...and to put it in perspective, I must have had thousands of online contacts in my life, but nothing like this has ever happened to me before. Despite all the self-criticism, there was nothing in the message that would have justified this tone of voice. I assume this person unloaded their own frustration onto me at that moment. I reported it and after several weeks the person is still online regularly. What should I think of a site where you can attack others in a hateful way for no reason and there are no consequences? And it's telling that you can't contact the site operator in any way to ask questions. There is no way to contact them. A site where anarchy reigns is not a site where I feel comfortable.

4 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

THIS IS A SCAM

DO NOT USE THIS WEBSITE
I put out ALL my information and did the sign in properly and it WOULD NOT let me in. I think this website is just a time waster and I've heard a few saying that the so called "pen pal" isn't real so don't trust this.

3 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Another site that used to be decent

Another site that used to be decent. As some other reviewers pointed out, something is now wrong with this site. No way it has even has a small fraction of the number of users claimed, and I was hit up by a scammer almost immediately who wanted to move the conversation to whatsapp and romance me into losing money. They claim 3 million members, but it seems more like a few hundred and I am not sure even most of them are real. Waste of time. Avoid.

14 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

What a garbage site

What a garbage site. I am told that I have received messages and to "click here to access them." Oh yea, that don't work, and I access NOTHING! Do the world a favor and shut down your crappy web site.

10 augustus 2024
Review zonder uitnodiging

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