The shorts were not in stock however were delivered as promised in October. The school is made aware so that one load off your mind. Delivery has never been great with Perry’s uniform- they don’... Toon meer
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Lees wat reviewers zeggen
Good customer service, but quality is not the best, with no natural fabrics and very expensive.also they do change designs often making clothes outdated. Unfortunately there is very little choice as... Toon meer
I would have given 5 but the sizing is quite off - much bigger than normal, so bit of a palava to return. That said, Perry's were very reasonable about making an exchange for the correct size.
Food easily navigated website, delivery service was on point, and friendly return policy, but despite taking into account measurements many of the items were oversized. Some of the items are also over... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Perry Uniform, a British school wear retailer of distinctive uniform and sportswear for schools, universities and clubs.
Contactgegevens
Wesley House, Carr Crofts Drive, Leeds, LS12 3AL, Leeds, Verenigd Koninkrijk
- 0113 238 9520
- info@perryuniform.co.uk
- www.perryuniform.co.uk
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Heeft 26% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Great service and prompt delivery
Great service and prompt delivery. I had queries and called and spoke to an actual person who was able to help me make the better decisions on sizes etc.
Everything went smoothly as usual
The payment gateway rarely works well
The payment gateway rarely works well. Buffers way too many tines and the payments get refused too frequently before getting thru.
Awful experience.
Also - one orders sizes but gets delivered the wrong ones. Too frustrating.
Quick and efficient
Quick and efficient. Very quick response and efficient delivery. thankyou
The Sizing and returning is horrible…
The Sizing and returning is horrible process. We had our Child fitted specifically at the school with Perry. then ordered the sizes and they were all 4 sizes too big.
The most frustrating sizing issues
I ordered two different styles of boys trousers (one sports, one normal) in the same size and the sports trousers were over 2 inches longer. The normal trousers were an inch longer than the trousers I bought of the same size from Perry six months ago. I bought three boys shirts in the next half size up from that shirt that is slightly too small for my seven-year-old, and it would easily fit me. The sizing never makes sense and it’s never consistent from one order to the next.
Everything arrived on time
Everything arrived on time - but a few things out of stock - still waiting for them
Great comms
Great comms
It got here in time despite concern iver supply
Beautifully packaged
Easy to exchange sizes if necessary
Easy to exchange sizes if necessary. Good customer support over the email and phone.
The size of the trousers too big and…
The size of the trousers too big and tag with name not received
Customer focus
Perri uniforms are great and went that bit further to ensure my daughters blazer arrived in time for the new school year
Professional and efficient
Professional and efficient . Received in good order in time.
Terrible experience
My experience with Perry Uniforms has been absolutely dreadful, and I feel compelled to warn other parents to avoid making the same mistake.
My daughter was enrolled in a school that sourced its uniforms through Perry Uniforms. Before the school opened, parents were repeatedly encouraged to order uniforms well in advance to give the company sufficient time to manufacture and deliver them. I followed these instructions and placed my order on time.
Unfortunately, the school subsequently went into administration, leaving many parents facing significant financial losses. As the uniforms can no longer be used, I contacted Perry Uniforms to request a return as an exceptional gesture of goodwill.
I made it clear that I understood their standard 14-day returns policy. However, given the extraordinary circumstances and the fact that the school no longer exists, I had hoped the company would show some flexibility and compassion towards affected families.
Instead, I have been met with excuses, unanswered emails, and repeated claims that they are waiting for instructions from a school that is no longer operating. This response has been incredibly disappointing and demonstrates a complete lack of customer care.
My advice to other parents is simple: order uniforms as late as possible so that you retain the option to return them if circumstances change. If a problem arises, do not expect Perry Uniforms to help. Based on my experience, their approach is impersonal, unhelpful, and entirely lacking in goodwill toward customers facing exceptional situations.
Complaint Resolution
The customer services contacted me promptly to discuss the missing item and sorted out the issue quickly.
Very happy with the service.
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