Dreadful response from the people at Perx when I tried to reactivate a card that I had purchased even dispite showing them the invoice I still had for it. I was given a complete runaround and after s... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
It is a great way of rewarding staff and a very convenient system, except when you come down to small balances. I suggest that you have a transfer to a charity of your choice option and another option... Toon meer
Bedrijf heeft geantwoord
Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Toon meer
Bedrijf heeft geantwoord
I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Contactgegevens
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Ierland
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Gemiddeld
841 reviews
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Perx digital card
I received a Perx digital card , was easy to download and spend using my google pay wallet.
1 september 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Jenny,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Very swift reaction to email query
5 september 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Ann,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Quick response from support team
Quick response from support team. Problem resolved in no time.
27 augustus 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Mitul,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Customer support
27 augustus 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Cannot activate my card .
Cannot activate my card .. Your support staff could not help me. I will not be using this card again for staff rewards
22 augustus 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Margaret,
Sorry to hear your having trouble activating your card.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
Prompt and friendly service
11 augustus 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Josh,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
A pathetic prepaid offering that eats up €3 each month from your balance
Of absolutely ZERO value to anyone you might want to provide a prepaid card to, unless you warn them to use it IMMEDIATELY. There is an obscene €3 MONTHLY fee eating away at their prepaid balance. This is disclosed, and legal, so not a scam, but creates an utterly negative customer experience. The monthly charge doesn't even start when you activate the card (through a mind-boggling sign-up process online), but when the card is initially purchased.
11 augustus 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Peter,
There is a 3 euro monthly maintance fee that comes off the card but this does not take effect until the card is twelve months old.
Kind regards,
The Perx Team
My reward card expired and I contacted…
My reward card expired and I contacted perx on two occasions to have a replacement care issued. On both occasions I was assured a new card would be issued......still waiting...never again
13 mei 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Pat,
Sorry to hear you've experienced some problems with your replacement card.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
It’s supposed to be illegal to charge…
It’s supposed to be illegal to charge monthly maintenance fees, but you can’t use the card until you agree to terms & conditions which include a monthly maintenance fee of 3€ a month. (Yes it’s applied a year in arrears, but still not legal, especially as there seem to be continual difficulties getting the card to work).
8 augustus 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Aisling,
Thank you for your review.
This fee is a nominal processing/service charge to cover operational costs and is deducted from the remaining balance on the card after the card has been active for one year. This is legal.
If you are experiencing any issues with using the card, please us know.
Kind regards,
The Perx Team.
Very good and quick response from the…
Very good and quick response from the team! Efficient and precise in their answer.
30 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Gabin,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Perx are easy to use
Perx are easy to use, but when I had a query and made contact, I got a swift response from a very helpful and professional person. It was really appreciated.
29 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Brian,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
I was replacing a replacement card
I was replacing a replacement card. The first time the card was replaced, the security was an understandable quagmire. This time, everything was relatively straightforward and I received my replacement card within three days. Delighted with the outcome.
23 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Paul,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
They were brilliant communicating on e…
They were brilliant communicating on e mails as I’m deaf they solved all our problems highly recommend their service will be using there service again felt 100% trust with them
23 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Lisa,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Pity I cant give 0 stars
Pity I have to give 1 star, would give 0, no customer service or support, cannot get a balance and registered card and says its registered to someone else. Joke of a company, dont insult your staff by giving them these cards.
18 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Coilin,
Sorry to hear your having problems accessing your card.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
Not a good experience
Not a good experience ! The overall process with the card is not great and does not fall in the same bracket category with TREATY .
Hassle free and good pay .
18 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Sally,
Sorry to hear you had a negative experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
UPDATE:
Hi Sally,
Thank you for info you've provided via DM.
We will reach out to you via email.
Kind regards,
The Perx Team.
David in Customer Care was really…
David in Customer Care was really helpful and made the process very easy I would highly recommend Perx Cards as they can be used everywhere
1 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi there,
Thank you for your review. Glad to hear David was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Recommended
The process went very smoothly and David from Customer Care was very helpful and patient with our application.
14 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Julian,
Thank you for your review. Glad to hear David was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Phenomenally bad
I have literally never had a more negative experience with any product than with Perx reward cards. Genuinely appalling. In future, I'll be requesting that my employer just donate my bonus to charity, rather than wasting their money on one of these things. I feel that a one-star review isn't low enough.
13 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Ray,
Sorry to hear you had a negative experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team.
UPDATE:
Hi Ray,
Thank you for info you've provided via DM.
We will reach out to you via email.
Kind regards,
The Perx Team.
Credit/ Balance - Invoicing - Orders
We needed assistance from Perx to sort out an updated invoice, check our balance, and place a new order. David was extremely helpful from the beginning, and we managed to resolve everything we needed in a reasonable timeframe.
Thanks so much for your help!
Kind regards,
Susi - MGP Ireland.
11 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Suellen,
Thank you for your review. Glad to hear David was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
Great experience using Perx
Great experience using Perx, does what it says on the tin and was an absolute pleasure to deal with David, made the process very easy.
Thanks again Perx, keep up the good work!
3 juli 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Fionn,
Thank you for your review. Glad to hear David was so helpful.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team.
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