Dreadful response from the people at Perx when I tried to reactivate a card that I had purchased even dispite showing them the invoice I still had for it. I was given a complete runaround and after s... Toon meer
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Lees wat reviewers zeggen
It is a great way of rewarding staff and a very convenient system, except when you come down to small balances. I suggest that you have a transfer to a charity of your choice option and another option... Toon meer
Bedrijf heeft geantwoord
Perx cards are ridiculously complicated to use. Trying to find a balance or register a card feels like an episode of “The Crypto Factor” instead of a simple gift card experience. They keep changing... Toon meer
Bedrijf heeft geantwoord
I put through a large order for digital Perx cards fo the first time and due to a change in our internal process we had lots of questions. Jenny provided first class support, her responses were timely... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Empower and appreciate your team with Perx Rewards cards – the ultimate choice for meaningful recognition. Accepted globally wherever Mastercard® is available (instore and online), these cards offer the freedom and flexibility to celebrate achievements in the most rewarding way. Perx Rewards aligns with tax benefit schemes, including the Small Benefits Exemption in Ireland offering up to €1,500 per employee in tax-free benefits, respectively. These schemes make Perx an ideal way to show appreciation while enjoying tax advantages. Contact Us We're Listening - Reach Out to Perx Support. Your feedback drives our excellence.
Contactgegevens
The Greenway, Block C, Ardilaun Court, 112-114 St Stephen's Green, Dublin 2, D02 TD28, Dublin, Ierland
- +353 1 255 7111 (IRE)
- perxcardsupport@emlpayments.com
- www.perxreward.com
3,2
Gemiddeld
841 reviews
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Heeft 97% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
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Instruction were helpful and well…
Instruction were helpful and well illustrated ,easy to use, ,hope there will be more next time😍
21 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Melusi,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Everything went well, I easily loaded the card in my phone to an online wallet, everything is very convenient)
Very easy and convenient to use this application, thank you very much)
23 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Natalia,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Disaster
I opted for the physical card, instead of the digital card, this was a big mistake. Everyone else who received the physical card got theirs by 17th December 2025, mine arrived on 21 January 2026.
I was counting on this to cover Santy for the kids as we were told we'd be receiving 800 euro perx card as our Christmas bonus, some bonus when you don't even receive it......
23 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi David,
Thank you for your feedback, and I’m really sorry your physical card arrived so late, especially when you were relying on it for Christmas.
That delay is not the experience we want for anyone, and I understand how frustrating and disappointing this must have been.
If you have any issues or need any further support, please let us know.
Kind regards,
The Perx Team
This card disappeared from my wallet ???
This card disappeared
9 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Slawek,
Sorry to hear your card has disapeared from your wallet.
Please contact our customer support team for assistance via phone at +353 1 255 7111 or email here: perxcardsupport@emlpayments.com
Kind regards,
The Perx Team
So quick and easy to set up from start…
So quick and easy to set up from start to finish , great gor using on line for holidays and so much more.
28 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Therese,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Very difficult to activate and hard to…
Very difficult to activate and hard to spend the cash on the card with no chip to tap it in the shop
18 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Thomas,
Thanks for your feedback, and I’m sorry to hear the card was difficult to activate and use. Shops do need to process it as a swipe-and-sign card since it doesn’t have chip-and-tap.
If you need any further support, please let us know.
Kind regards,
The Perx Team
Pretty good
Overall, a good experience. No problem to add to Google wallet, easy to register and to use
Except the online shopping. I personally couldn't use it for online shopping at all.
20 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Raluca,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Great for Online shopping
Set it up to use online, and couldn't fault it. Card was straight forward to use, and accepted in everywhere I tried. Highly recommend - would defo use again! 100%
Never used a physical card, which may be different/more difficult to use. Most stuff is online shopping for me anyways, and for that, no faults
17 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Craig,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Terrible company to deal with
Terrible company to deal with. A massive pain in the ass to even get the gift card added to the app and/or wallet.
Add then when I went to actually spend the money, even though I received the text with the verification code, entered the code correctly, the transaction would fail. Attempted this multiple time with no joy. And guess what, their customer service wasn't open, so I'd have to wait until the next day, which isn't a lot of help
18 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Nathan,
Thanks for your feedback, and I’m really sorry for the hassle you went through. Setting up the card and using the verification code should be easy, and it’s clear it wasn’t for you.
If you’re still having any issues with the card or app, please let us know.
Kind regards,
The Perx Team
Every year this seems to get more complicated
Every year I go back to buy these cards it’s a different setup and never explained on the site. So you have no choice but to call. Eg: existing customer login details that are no longer relevant and you have to reregister as a customer. Again simple enough process just terribly communicated and not on the site.
I had to make multiple calls to incredibly annoying call centres that 2 times gave me the wrong number and this was just to find out that I had to reregister.
If it’s not straight forward next year 100% will be moving to different company.
18 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Leo,
Thank you for taking the time to leave this feedback.
I’m really sorry to hear how complicated the process felt this year and that you had to make multiple calls just to find out you needed to re‑register. That’s not the experience we want for our customers.
We understand how frustrating it is when information isn’t clear on the site, and your comments are very helpful. We’ll be reviewing this to improve our communication and make the process much more straightforward going forward.
If you’re still having any issues or need help with your account, please let us know.
Kind regards,
The Perx Team
It was easy and simple to use
It was easy and simple to use, and I recommend it to everyone.
23 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Rami,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Antwoord van Perx Reward
Hi Sabados,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
We have used Perx for the last 4 years
We have used Perx for the last 4 years. Last year and this year were seamless. A few user issues but as far as speed and delivery goes - top marks.
18 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Lucia,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
With the mobile phone version found it…
With the mobile phone version found it a lot easier to use and buy things. Only downside and for future updates it be good if it was able to be used for purchasing things online.
10 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Damien,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I opted for a digital card and in…
I opted for a digital card and in worked pretty well. I am happy overall.
23 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Tanmay,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Answered same question 3 times
Answered same question 3 times. The one question i asked never got answer
18 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Tom,
Sorry to hear about your experience.
We will reach out via DM for further info, so we can better assist you.
Kind regards,
The Perx Team
Great easy to use but can be Wi-Fi…
Great easy to use but can be Wi-Fi dependant. Have not used for online purchases.
17 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Alma,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
5 stars experience
I had no problem at all, contrary, i was pleased to see the card is accepted on Lidl and Polonez Store.
Easy with registration also.
5 stars experience!!
15 januari 2026
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Vanessa,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
Antwoord van Perx Reward
Hi there,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
I could pay everywhere.
20 december 2025
Review zonder uitnodiging
Antwoord van Perx Reward
Hi Liliana,
Thank you for your review.
We look forward to your continued business with Perx :)
Kind regards,
The Perx Team
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