Peter Cox Reviews 2.616

Dissappointed with Peter Cox.
Had fully dpc injected back in 2019.
It didn’t work and apparently this is due to the plastering not being done only injection of DPC.
We’ve tried to get this remedied but as Peter cox did half the job other damp companies won’t touch it.
Peter cox want hundreds of pounds on top of the thousands already paid to re survey.
I had the team who did the work back out and they made a hole in the wall and said I need to find someone to render in sand and cement. Left the hole in the wall which I had to fill.
If anyone from Peter Cox reads this please do feel free to get in touch and remedy this.

I had some damp issues in my home and after calling a few companies I opted for the professionalism of Peter Cox. I am a female home owner so it was a little daunting. My surveyor “Shannon” was fabulous and explained everything I needed to know, why, when, how and prevention. Shane was really good. He did most of the work, removed floorboards, joists and replaced and took the concrete off the walls. Very respectful with my furniture and left my home clean daily. (Couldn’t help the obvious dust). Andy was also a good plasterer very pleased with the work and redecorating has just stated. Thank you.

They provided an excellent service from start to finish. The staff were all very efficient and professional. They gave above and beyond. Special mention must be made about Gary Bayne and Colin who worked on the job. I would not hesitate to use them again and highly recommend them.

Very helpful and professional from survey to treatment.

Kennan Priddey and Andy Coleman are highly recommended. Their persistence and customer focus were excellent in helping find a good practical solution to a non standard problem.
They did not rush to just give a bulk standard solution. They really got to understand the issue and then find the best cost effective solution.

Cannot express enough how supported they made ne feel and confident we would wolve it.

Installation of Helifix reinforcement bars and replastering.
Office staff were very helpful, were happy to answer any questions.
Site inspection was carried out with dilligence.
Works were completed on time, no mess left behind.
Could not have gone better.

Peter Cox Edinburgh (Toni, Stefan, Brian and Scott) did an absolutely amazing job at guiding me through the process, surveying the property twice and getting the quote and job organised and done. I was dreading this part of our basement renovation and having not gone far at all with the London office, I nearly gave up. It was all thanks to Toni that I continued to pursue this and Stefan’s survey was very detailed and put me at ease with what was involved. Brian and Scott completed the work in 3 days, no details spared and left the property in great condition, they even helped our electrician! If you live in Edinburgh and need damp proofing done, please get in touch with them, they are an ace team!

Billy Vernon-Hamilton did a thorough job treating our small attic space for woodworm even though he had to climb inside on his knees.
He was very friendly and a good communicator.
Thank you Billy!

Peter Cox have just completed our new damp proof installation, At all times we have found all the staff to be professional and friendly!
Nigel and a colleague did the survey and explained what work was needed to be undertaken, upon agreeing the cost a start date was booked. Any further contact with the office was dealt with by Claire in a very pleasant manner. John did the first part removing the skirting boards and doing the actual damp proof installation. Next came Andy the plasterer, who did an excellent job. Finally Rob came to reinstate the skirting boards and completed the job. At all times the tradesmen treated my property as if it was their own with all the care required. At all stages they cleaned up after themselves! All in all a very positive installation.
Derek D

We had our damp course complete, Claire made the whole experience so easy to arrange and everything was completed very quickly. Gareth did the survey and was very helpful, Jo and Rob completed the job whilst we were at work and made everything really simple. We couldn’t recommend Peter cox enough. Thank you so much.

Everyone involved has been considerate and helpful and the work has been carried out both quickly and efficiently. Any questions that I have had since final payment have been addressed.

Everything went smoothly and professionally

Vance who was assigned this job arrived on time and started work immediately explained to me what he would be doing and how and kept me informed of progress as the day went along. Vance was very polite and thorough and he did a great job worked hard and was respectful of property and surroundings as well as tidying up after himself and taking care to minimise disruption.

Rachel at the head office was extremely helpful and polite. The guys who came to do the job arrived on time were neat and tidy and courteous. The completed job was effective and neat. A great service all round, I would thoroughly recommend

From the first phone call to the last Rentokil were fantastic. Nigel and a colleague turned up to survey our project, gave helpful advice and even returned to check the work and again to check the roof timbers after our new roof had been fitted. John the guy who did the work was quick and efficient. Not forgetting Claire in the office who was so friendly.

Thank you so much. Can’t recommend you all enough.

Stefan and Bob were very good. Arrived at the time arranged, explained what would be required to resolve the problem and how they would go about it.Ttdied up as they went
I was impressed when Roger produced a health and Safety notice, stuck it on door and pointed it out to my husband. For once my husband did as he was told.
Toni was excellent, very customer focused. The only reason I gave 4 and not 5 was due to the plaster. No complaints with his work. I don't think he was too pleased that we are on 3 floor and he would have to carry plaster etc up stairs.

The people I was in contact with right from the beginning - the surveyor, the contracts manager & the people who carried out the work were all helpful, polite & made me feel that they cared. They were ready at the end of the phone to give information & advice. Those who came to carry out the work were hard-working & respectful of me & my property. They were easy to relate to & cleared up well when they finished for the day. They made a stressful situation easier to cope with.

we instructed peter cox to do some damp works in a property we manage , works where carried out efficiently enough . After the tenant moved out we noticed some damp around some points , after a call back to peter cox and we spoke to Dan anything under the warranty was carried out and we also had some additional extras done, all done efficiently enough.

Also had the pleasure of meeting Vance one of the workmen today returning keys who was very polite and cheered up the mood in the office! :)

Linzi
S Vance & co

Great work no problems, the house left clean and tidy with minimal disruption