peterjamesestates.co.uk Reviews 

Lovely house, let down by a non-existent after sales customer service. No response to emails and phone calls not returned.
4 months on and i am still waiting for items on the Clixifix service to be resolved.
Unfortunately once they have your money they are no longer interested.
Having posted my initial review, I received a very prompt reply, but the problem is still unsolved and Peter James responded with “Furthermore, the issues described were not raised prior to or on handover and as such Peter James Homes is not liable ” It is impossible to spot all defects prior to moving in to a new home.
In no other industry would this be acceptable.
Good luck if you have a complaint, this is the response i received when i requested the complaints procedure.
"Please find attached our complaints procedure, should you wish to pursue this, however, I will advise that internally, this protocol has been followed and our managing director consulted before responses were issued by Adam and myself and so any decisions will remain the same. "

Peterjames London Lee. 5 stars. Demy Moore is doing her job brilliantly, purchased property with her help and also found flat to rent for my colleague in no time, very straight forward, no time wasted.
Thank you Demy

I spoke with Jodi and she was brill! So helpful and professional!

Jodi was very polite and professional, her customer service was excellent. Absolutely lovely lady!

Couldn't recommend Alicia enough. Kept me updated every step of the way. Thanks for all the help.

Really awful customer care, still
Waiting for a call back from them. How they get away with this is beyond me.

STAY AWAY!!!! from peter james estate agents in Blackheath Standard SE3, I offered on a property which they sold to a preffered buyer or to themselves, they gave me no notice or any feedback what so ever on my offer, and when I questioned them Maria Nocerino and Demi Moore blatantly lied without hesitation and put the phone down on me very rudely not once but twice, when I asked for the directors email I was point blanked refused, when I asked for evidence of my offer being put to the vendors solicitors they could not provide me with any, once I did get through to the director Peter Burchell I experianced the same lies and cover ups, I have been in the property business for 25 years and know all the procedures and what these agents get upto, Peter James were caught out cold as they didnt realise who they dealing with, these agents can not be allowed to operate like this, this is the exact reason why the real estate market needs to be regulated to prevent these type of independent agents controlling the market to favour themselves, they are doing this openly and without any hesitation, being reported to The Property Ombudsman, ARLA, NAEA, do the right thing and go elsewhere.