The Fuel Cap Company Reviews 

48
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Mark was fabulous - super helpful at short notice and instructed me as to which fuel cap I needed for my horse lorry. He kindly posted it 24hr tracked to ensure that I would be able to get out competi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Easy to find and purchase, tracking number supplied. It did not arrive within a few days so I enquired as the tracking said 'received at post office' being the one the cap was posted at. Replied quick... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Absolutely brilliant service. Broke my motorhome non standard filler cap on Thursday evening. Left a message on Friday and Mark responded even though on holiday. He phoned me again Monday to let me kn... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just fantastic. Ordered on a Friday evening 2x fuel caps, one for a BMW X2 and the other for a Mini Cooper. Realised same caps so asked if we could have on Saturday same keys number for... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Auto-onderdelen fabrikant

Geschreven door het bedrijf

We supply ISO Quality Locking - Non Locking Petrol & Diesel Fuel Caps all sourced from an OEM certified manufacture based within the European Union. We have an extensive AdBlue range available from Quality ISO certified caps to strainer kits & a massive range of bespoke Solutions for the Specialist manufacture. Looking for a Full Chrome (Not stainless steel) Cap for your Classic Cherished motor we have an extensive range with new references added on a regular basis. If you are a car club struggling to find a solution to discontinued references we are able to get reintroduced in limited numbers previously discontinued references because of our relationship with the factory


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(48)

5 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Just fantastic.

Just fantastic.

Ordered on a Friday evening 2x fuel caps, one for a BMW X2 and the other for a Mini Cooper.

Realised same caps so asked if we could have on Saturday same keys number for both.

Called back on Sunday by Mark who said would look into and could offer blanks for key cutting if not. Messaged same day (SUNDAY) and confirmed could do

Fuel caps arrived on Wednesday am as expected on Royal Mail 48. Fitted perfectly in all ways, plus feel good quality, fit inside fuel cover recess and look good! 5 days in total!

Also useful reminder to lubricate with WD40, helped ease up movement on newly manufactured item.

Thx to Mark

29 september 2021
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant News & Olny to happy to help where we can

Beoordeeld met 5 van de 5 sterren

Excellent customer service and support, and a great product provided at a very reasonable price, delivered quickly, cannot fault them at all.

I needed a locking petrol cap for my old, but loved Ford C-Max. Having been let down by three Ford dealerships spares departments, as the desired item was apparently not available as original equipment, I went to The Fuel Cap Company. That company not only provided me with exactly what I wanted, it was done thoroughly professionally, they checked photos of my cars filler neck, my original part, and ensured that I got the correct replacement fuel cap. It was provided at a very reasonable price, it was sent to me amazingly quickly. The company assisted me with my follow up enquiries, ensuring everything operated correctly to my satisfaction. All in all, the Fuel Cap Company provided excellent service and a quality product, with ongoing customer support. From my experience I would recommend them to everyone, and would use them again myself without hesitation.

4 september 2021
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant news & many thanks for the business very much appreciated

Beoordeeld met 5 van de 5 sterren

I dropped my Mercedes petrol cap…

I dropped my Mercedes petrol cap knocking the inside part out of line. With so many caps available for the Mercedes l gave up looking, contacted Mark at Petrolcap. As it wasn't broken he thought we could save it. So l sent photos and he talked me through fixing it. Thank you so much Such a lovey man to talk to.

17 augustus 2021
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant news & many thanks for the trust in us

Beoordeeld met 5 van de 5 sterren

Fantastic service - I am delighted.

I have being trying for several weeks to find a supplier who could provide me with a fuel cap for my Bedford Rascal Bambi campervan which failed it's MOT due to having a temporary fuel cap. I have bought three caps so far from other suppliers in the UK (and one in Germany that is best not mentioned) none of which were any use as it has to be a sealing fuel cap to pass an MOT not a plastic emergency one. The one from the Fuel Cap Company arrived today and it is absolutely perfect. Taken only three days from order to delivery and I am delighted with the professional service. Many thanks - MOT retest Tuesday and then off we go :)

21 april 2021
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant news & many thanks for the business

Beoordeeld met 5 van de 5 sterren

Received fuel cap yesterday for my…

Received fuel cap yesterday for my vauxhall meriva. Delighted with product. Fits perfectly. Ordered on the 1st Feb and delivered 4th Feb, cannot fault the service

5 februari 2021
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant News & many thanks for the business

Beoordeeld met 3 van de 5 sterren

Disappointing communication

Easy to find and purchase, tracking number supplied. It did not arrive within a few days so I enquired as the tracking said 'received at post office' being the one the cap was posted at. Replied quickly to email but disappointedly asked me to 'go to your sorting office', no I am sorry I had not taken possession of the cap yet so its your responsibility to provide customer service and find out what happened to the parcel. When I wrote back asking them to do this I received no reply.. nothing, then a chaser asking for an update.. yep silence. I don't believe this to be the correct customer service hence the poor review. I was waiting for the deadline of post office claims to follow it up again and maybe get a refund (yes up to me again having given them the choice of refunding or replacing - no reply) when low and behold it turned up a whole ten days after posting.. all this could have been avoided if the company went to the post office and they would make the enquiry instead of fobbing me off telling me to go and que up at the local post office (there is no customer service at the 'sorting office' for this) or get on the telephone que.. I have no complaint about the fuel cap it does what it says on the tin but what irks me is being told to trawl around to find it, oh and the unanswered email.

22 november 2020
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Sorry to hear that you had an issue with delivery, not to pass the buck but once in the delivery system sadly very little we can do in this instance, Royal Mail do clearly state that an item is not classed as late until 10 working days have passed so in real terms 14 days.

Beoordeeld met 5 van de 5 sterren

24 hour turn around for my Skoda cap

24 hour turn around for my Skoda cap, quality cap at a great price
Definately recommend this company
5 star .....thank you 😁

30 september 2020
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant news & many thanks for the business

Beoordeeld met 5 van de 5 sterren

Fast delivery, super service, professional

My fuel cap for my Nissan qashqai was delivered a day early, all ordered online and very professional service

28 augustus 2020
Review zonder uitnodiging
Logo The Fuel Cap Company

Antwoord van The Fuel Cap Company

Brilliant News & many thanks for the business

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