Pets Corner Reviews 

1.087
•
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I came into the Hitchin store to get some help on which food is best for my Border Terrier who has allergies to lots of different dog food’s I have tried. I received some amazing help from two young l... Toon meer

Beoordeeld met 1 van de 5 sterren

Great and small meadow hay contaminated with long thin large amounts of white plastic. This is the 2nd bag I have had after returning the first for a refund and being told it would be investigated. Th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to Pets Corner at Rake because my young Labrador had pulled me off my feet and he had also slipped his collar. The lady who served me was extremely knowledgeable, watched my dog and saw how he... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We’d just like to say a big thank you to Kim and all the staff at pets corner Warminster. The staff are always helpful polite and friendly and they are never short of good advice, whether it is hel... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. ook in
  3. Dierenwinkel

Informatie afkomstig van verschillende externe bronnen

Family run pet shop since 1968, find different and superior quality food and accessories and staff properly trained promoting ethical policies - come see the Pets Corner difference!


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 49% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,4

Alle reviews

(1.087)

303 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Great service both in store and online…

Great service both in store and online - I e managed to get all the advice needed to buy all of our items for the puppy’s arrival.

Great premium selection of dog beds - Stanley will love his big comfy bed!

18 januari 2026
Review zonder uitnodiging
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Antwoord van Pets Corner

Hi Ben and Stanley, thank you for your review. This is so great to hear. We're so pleased our staff could be of help during such an exciting time, and if you ever do need us for any further advice, we are always happy to help.
We hope that Stanley enjoys his new bed and look forward to meeting him in-store.

Beoordeeld met 5 van de 5 sterren

Website very easy to navigate and clear…

Website very easy to navigate and clear which makes ordering simple delivered on time Perfect
Thank You

19 januari 2026
Review zonder uitnodiging
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Antwoord van Pets Corner

Hi Margaret, thank you for your feedback. We're pleased to hear you found the website user-friendly and hope that your pet enjoyed their goodies.

Beoordeeld met 5 van de 5 sterren

A huge big thank you to Buxton PC…

A huge big thank you to Buxton PC who, since the first time I visited, have given nothing but exceptional service & excellent advice.
I would go out of my way to see Stuart both for his help & advice, which really has helped my little rescue cat, & also Julie & Jake, very informative & helpful. They are such a huge part of our community now, couldn't imagine life without them, neither could Bert the cat. Thanks guys, you are appreciated!

19 januari 2026
Review zonder uitnodiging
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Antwoord van Pets Corner

Hi Lorraine and Bert, this is such a lovely review, thank you so much for taking the time to write this. This will certainly be passed on to both Scott and Jake and their senior management.

I am delighted to hear the Pets Corner values are shining through from Scott and Jake, as well as their passion and commitment to providing the very best service.

We really look forward to seeing you back in-store soon.

Beoordeeld met 5 van de 5 sterren

Fantastic Service and products

Products are great my dogs love them..especially the duck and apple chews.
Problem wirh royal mail delivery resolved by Pets Corner same day by sending me a new delivery via DPD. Very grateful!

15 januari 2026
Review zonder uitnodiging
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Antwoord van Pets Corner

Hi Anne, thank you for your review. I'm so pleased to hear that your dogs have enjoyed their goodies, and we're always here to help if you have any issues or queries.
We look forward to supporting you and your pets in the future.

Beoordeeld met 5 van de 5 sterren

Great product

Great product, great delivery, fair price

15 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hi Andrew, thank you for your 5* review.

Beoordeeld met 5 van de 5 sterren

Very good & helpful service on…

Very good & helpful service on collection.

15 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hi Geraldine, thank you for your review. I am really pleased to hear you had a great experience with us.
We look forward to supporting you and your pets in the future.

Beoordeeld met 5 van de 5 sterren

Easy!

Easy ordering system, good delivery leadtime and great product.

7 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hi Jo, thank you for your 5* review. We really value your feedback and are pleased to hear you found our website user-friendly and that your pets enjoyed their goodies.
We look forward to seeing you back soon.

Beoordeeld met 3 van de 5 sterren

DPD ruined the experience

Having had a viral infection for several days, I wanted to stock up on cat food. I placed my order, paid the bill, and got back to feeling sorry for myself.

The order was due to be delivered the following day. Up until the 11th hour, things seemed to be going fine. Then, for as yet unexplained reasons, DPD decided to take my package to a post office several miles away.

This one act forced open a whole can of worms. To cut a long story short, I cancelled the order. The experience was problematic. I'm reluctant to reorder online. This limits my options. Personal, face to face interactions at individual stores have tended to be very positive. I can't fault the company as such.

I would, however, point to the obvious fly in the ointment.

11 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hi Lee,

We are very sorry to hear that you haven't been well recently and have had such as bad experience with DPD. Thank you for taking the time to bring this to our attention.

We certainly don't expect DPD to be delivering parcels incorrectly and would like to reassure you that this has been raised with them to ensure that it doesn't happen again.

It's however lovely to know that your experience with Pets Corner has generally been positive. We take great pride in our customer service and it's wonderful to hear that this shines through in our stores.

Please do reach out to our team directly at https://www.petscorner.co.uk/contact-us/ as we would love to discuss your experience in more detail.

Beoordeeld met 5 van de 5 sterren

The staff here always seem happy to…

The staff here at the Buxton branch always seem happy to help. Jake, who I see most is always friendly, and his advice has helped so much when asking about my rabbit that my wife decided to 'adopt' not too long ago. I find them far better than their competitors, like Pets At Home, which always seem so commercial, it's just a transaction. Here, you feel valued. That means a lot.

14 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Service that is above & beyond!

I just wanted to take a moment to feedback on the excellent service I’ve received at The Pets Corner store in Midsomer Norton. We became first time puppy owners in November and this store has been a great source of advice and support. There are two ladies there in particular who are just awesome. They have given us advice on feeding, harness & lead, pet beds etc. And more recently we’ve attended the Puppy Socialisation hour on a Saturday morning, which our puppy Billie absolutely loved! I really do believe they go above and beyond in their role there. A huge thank you from us.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Knowledgeable helpful staff

The staff in Pets Corner shops are always knowledgeable & helpful. I like the fact that if you buy something for your pet and it doesn’t suit them, PC will exchange or refund you. Plenty of choice of food, toys etc. Would recommend

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful & knowledgeable staff

The staff in the Colchester branch are so friendly, helpful and knowledgeable. It makes such a difference. There are lots of quality items in store and they are reasonably priced. I definitely recommend.

10 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super helpful staff

We have been to Pets Corner in Buxton twice now, served initially by Julie and then Jake. Both were very knowledgeable when advising on food (Julie) and appropriate grooming tools (Jake). This is our closest Pets Corner, although there are much closer pet stores we travel here as our shopping experience has been so positive.

13 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great company

Easy website to navigate, great choices and very quick delivery.

10 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hello, thank you for your review. We are thrilled to hear that you found our website easy to navigate, and you received your order promptly.

Beoordeeld met 4 van de 5 sterren

The delivery driver left the parcels…

The delivery driver left the parcels outside our open porch that had a sign to put parcels in porch and it was pouring rain boxes were wet even though I got to the door fairly quickly so disappointed though not with pets corner.

8 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hello Sue, thank you for your review. We are sorry to hear that the DPD delivery driver did not follow your delivery instructions. This certainly isn't a standard we expect, and we are always on hand to assist in these situations. Our friendly customer support team can be contacted at: https://www.petscorner.co.uk/contact-us/online-enquiries/

Beoordeeld met 5 van de 5 sterren

Quick & easy ordering for collection

Quick & easy ordering for collection, with useful info about stock levels at local stores

7 januari 2026
Review zonder uitnodiging
Logo Pets Corner

Antwoord van Pets Corner

Hi Peter, thank you for your review. We are delighted to hear about your positive experience with our Click & Collect service.

Beoordeeld met 4 van de 5 sterren

Products all good.

TrustPilot say this is an Unprompted Review, but Pets Corner sent an email requesting we do a review, so I would say it's a Prompted Review?

Cod skin dog chew gone in less than 60 seconds! ARGH!

7 januari 2026
Review zonder uitnodiging

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