Bought a ceramic cat fountain and replacement filters, set up as instructed and it leaks water all over place, via the clit in the rubber bung that connects the power cable to the pump. Clearly it's n... Toon meer
Bedrijf heeft geantwoord
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Bought a ceramic cat fountain and replacement filters, set up as instructed and it leaks water all over place, via the clit in the rubber bung that connects the power cable to the pump. Clearly it's n... Toon meer
Bedrijf heeft geantwoord
We bought a Scruffs Aspen fleece blanket for our 2 year old Cavalier King Charles Spaniel and he absolutely loves it. It’s become his favourite place to snuggle up and nap, which is saying somet... Toon meer
Bought what I thought was a premium bed for the pup, 18 months and it's completely faded! Not a little, a complete change in colour. Contacted customer services and was told 'it's general wear and tea... Toon meer
I bought the raised feeder bowls as my cats were having trouble with whisker fatigue using their previous bowls. The raised bowls are a great height and are shallow so the food sits in the perfect spo... Toon meer
Scruffs® is a global market-leading brand of premium pet bedding and accessories. The philosophy of Scruffs® combines innovative solutions to practical issues facing owners and their pets along with beautiful fabrics and colour palettes found in the latest home décor trends to create the very best pet products in the market.
Brindley Road 2, M16 9HQ, Stretford, Verenigd Koninkrijk
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Reageert doorgaans binnen 24 uur
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Very well made products and very useful for taking away with me as they pack up well.
From ba ordering to receiving it was excellent service ! Bed is very good quality and Millie finds it very comfortable.
The carrier looks lovely but our dacshund pulled the metal tag off first time of using . It does seem to be smaller than expected .the dog seems to tip forward in it making it difficult to carry . Have only used once but not happy really . I shall have to put stronger straps with more support underneath if we use again. Disappointed .
Our Maine Coon kitten loves his Kensington and cosy cat beds, quality British made and fast delivery. Couldn’t be happier with the choices we made.
Bed delivered Monday 23rd, nice product but too small. Wrote to customer services 3 times since (now 26th) then asking for return instructions and how to replace with a larger version of the same product. No reply, very frustrating, re-considering buying a replacement
A good quality cool mat for the dog. He really appreciated it in the recent hot weather we’ve been having. Well worth the money.
Top quality product at a reasonable price. Bought to replace a cover when the zip malfunctioned. All three of our dogs love this bed but unfortunately can only use it one at a time.
I would have given 5 stars but as product says its battle ready my dog a 10 month old sheep dog put a hole in it about 2 inches wide within an hour of having it.
It's not for young dogs that are biting or chewing things there not supposed to and rip there bedding apart.
I put in a complaint to the company and they sent me a new one that my dog hasnt had yet, hes got a long wait to have too.
Fantastic products backed up by excellent customer service
Paid for next day delivery and received goods 5 days later. No refund given and staff rude saying I should have read small print in their terms and conditions. Basically pay for next day delivery in a Friday and they do not deliver over the weekend!
Can’t send a product for return without a return number, no reply to my email thought it possibly did deliver but called and no option to speak with anyone. Pubs are open but not your operator? Could you not set an automatic system up?

Antwoord van Pets Love Scruffs
Nice looking dog bed however the Base is a nightmare on your floor!
All the little black rubber bits come off and go all over the floor, I had to bin it!

Antwoord van Pets Love Scruffs
I bought several dog beds from this company and they are awesome quality. I need to wash them quite frequently due to my dog's allergy, but they are very long lasting, comfy, and beautiful
We ordered the medium Expedition Box Bed for our 5 month cockapoo. It's smaller than we expected, but it does have a bit of room for him to grow, so I think it'll be fine overall. He has tried to chew it, but hasn't managed to put a hole in it, nor does he try to hump it as he's done with any fuzzy bed we bought!
We're really pleased with this and expect it will last a long time.
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