Just had a brilliant customer experience following a misunderstanding about a product that was genuinely no ones fault. They offered me a full refund when many others might not. They lived up fully to... Toon meer
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New treats always arrive just as supply running low. Easy to subscribe. Excellent little treats
I used a well known Flea Treatment on my cat , it didn't give me great results so I decided to use Pets Purest all Natural flea and Tick Repellent, which isn't full of chemicals, so far so good ! I c... Toon meer
My cats completely stopped eating their food after I added salmon omega-3 oil. I would have thought they were just being picky, but both of them did it. I'm not recommend this product. Upd. After pos... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Pets Purest is a small family business and the UK’s first pet supplement brand prioritising daily pet wellbeing. We provide a range of 100% natural treats, supplements and hygiene products to help keep pets feeling healthy from the inside out! We're passionate about pet wellbeing and our promise is to support pet owners (and their pets!) on a journey of daily wellness and lifelong happiness
Contactgegevens
Pets Purest, Suite 3, Grove Chambers, 36 Green Lane, SK9 1LD, Wilmslow, Verenigd Koninkrijk
- support@petspurest.com
- www.petspurest.com
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Wonderful company
Wonderful company, really great products very reasonably priced and excellent customer service.
I can’t recommend enough!
All products I have tried work really…
All products I have tried work really well for my dog e.g itchy skin relief and dental seaweed powder you sprinkle on food they give a great service and very helpful if you have any questions
Highly recommend
I am so pleased I came across the Pets Purest website.
I can not recommend the products highly enough. Dental treats and plaque pro being used on a daily basis to keep my labrador in tip-top condition.
Fantastic products
Pets purest are a great family run buisiness their all natural products are fantastic gives you peace of mind that there are no nasty additives in their products.Delivery was so quick.Thank you pets purest
Anything your pets need is right here
Always a great place to shop for my dogs’ needs.
Great place for supplements and all the necessary things for keeping pets healthy. Efficient service and good value too.
I've had a monthly subscription with…
I've had a monthly subscription with Pets Purest since our Lab has been a few months old.
Other subscription have tended to cease & rejoin on an advocate basis but not with Pets Purest.
I find the quality of treats very good & as with other Labs ours would be a walking dustbin but with the help of quality treats Charlie our Lab is in great shape. He loves all the treats & knowing they're good quality puts my mind at ease.
We obviously limit the treats but more importantly the treats have NO nasties so I don't feel were misled on the quality.
Some popular named treats that I gave to our last lab when I looked last year on Allaboutdogfood.co.uk the treats I'd given our previous lab were only rated as 10% goodness & in my opinion that's similar to giving a toddler fast food every meal.
I've never had any need to contact the company as orders have been correct & well sealed.
If I was to recommend any treats esp for quality I would definitely recommend these guys. For some the cost maybe an issue but subscription makes it cheaper & you can delay, skip an order with no come back.
I would rather pay a little bit extra & our Lab have less frequent treats & top it up with apples, carrots etc
Great service!!
Fabulous service and item arrived really quickly. 5* service from start to finish. Highly recommend this company.
Amazing brand, highly recommend!
Amazing brand who have the best interests of animals at the heart of everything they do. Products are all in sustainable packaging and have clearly labelled ingredients and instructions on use. The subscribe option on the website is super handy as well, now I’m always stocked up on my dogs essentials! Delivery is always speedy and social media interaction is always 10/10 👏🏼

Antwoord van Pets Purest
Fabulous natural products…
Fabulous natural products…
My dachshunds love them 🥰
Ordered two of the same produce
UPDATE: Received a call from customer services (Melissa) apologising profusely for the delay and the error. She was dealing with customer services enquiries by herself due to staffing shortages. Is refunding me for my whole order and will send replacements when they are in stock. Great customer service eventually and I wish them luck in the future! I think it is important to acknowledge when a complaint has been dealt with professional manner! Ordered two of the same produce - received one - emailed several times - had auto response and when I chased having heard nothing further I had an email asking if I wanted a refund or the product I initially ordered - said I wanted to receive the order - have sent another email but only received another auto response. I had set up a subscription and I now I can't cancel it! Appalling!! No telephone number so will now have to write a letter!! Do not use!!
Excellent service
Excellent service, fast delivery,
My purchase of probiotic is a bit iffy ,,
The fishy smell of these cubes makes me
Feel sick , Oscar my dogs nose twitched
Did eat a few, but I’ve not given him anymore, I think cause I myself can’t stand the smell, SORRY
As a new customer I am impressed
As a new customer I am impressed by how efficient and quick the service was and even better the cats love their new food.

Antwoord van Pets Purest
Great value and speedy service
Great products at good value prices. Our dog loves the salmon oil on her dinner!

Antwoord van Pets Purest
I highly recommend plaque Pro by this…
I highly recommend plaque Pro by this company. I got it for my 13year old cat who's breath started to become smelly, a month on and the smell has gone, its helped my cat massively! As the vet wanted £2k to whip her teeth out. Definitely give this company 10 stars 🌟
Absolutely amazing!!!!!
My dog has suffered with his anal glands for around 8 months now. We have tried lots and lots of things with no joy. Multiple vet bills, antibiotics and so on. I came across peta purest digestion supplement and all I can say is AMAZING!!!! We have only been using it for a couple of weeks and already my dog has stopped scooting and is finally having solid poops consistently. I can’t wait to try more of your products!!
big fans - thank you
We're such big fans of your products!! We've always used the plaque pro and both dogs love your sausage treats!
We'd always struggled with Enzo's digestion, he's a sensitive soul, but using your digestion pro the last four months has solved all problems, thank you so much!!
Two very happy customers!!
My cat had not been eating
My cat had not been eating, it was such a worry. Pets purest suggested a natural digestion aid. I managed to get her to eat some and haven’t looked back since. She is still a very fussy cat but is now eating much more regularly. A great product. Thanks
Excellent products for fussy dogs
The company products are amazing and the dogs are really enjoying them. The allergy aid product and the worming treatment are working a treat for our dogs who have a sensitive stomach. It is the first time we have managed to use a product that hasn't upset their stomachs. The dogs are loving their calming treats and as they are natural products you know they are more healthy than regular products.
The customer service team are amazing and respond really quickly. I made a mistake in the order and they changed it before delivery. The delivery process is really quick and easy. I would definitely recommend this company and the products they endorse.
I really would recommend Pets Purest…
I really would recommend Pets Purest and their products to every pet parent I know. Their products are great, my rescue dog's fur is looking so healthy and beautiful since he has been on the salmon oil, recommended by my Parents who also use this for their dogs. I also use the Turmeric tablets and now probiotic supplement. Anytime I am trying to add/amend my subscriptions, the team are so helpful and respond via email way quicker than I would have expected (within 10 minutes sometimes), Melissa is the lady who has recently helped me and she was great which is what prompted me to leave this review. Really great service overall. Thank you! Poppy and Furboy Frankie.

Antwoord van Pets Purest
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