Photobook UK Reviews 

208
•
TrustScore 3 uit 5

3,1

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Beoordeeld met 5 van de 5 sterren

Have been using Photobook UK now for over 5 years to produce a range of different books. Mostly lay flat Hard Cover Books of around 40 pages. Today received my latest three creations. All beautifully... Toon meer

Beoordeeld met 5 van de 5 sterren

I always love doing memory utilizing photobook! it makes our travel very special! Photobook is expensive on the other hand but it’s worth it. I hope photobook staffs read this and maybe lower their pr... Toon meer

Beoordeeld met 5 van de 5 sterren

I have used Photobook for many years now and just love the ease with which to put together precious memories that will last a lifetime. The colours of photos come back as real as you took the photo an... Toon meer

Beoordeeld met 1 van de 5 sterren

Ordered a personalised luggage tag but was disappointed with the product as the text on the back came out so small that it is barely legible. I contacted the company who showed me the proof that I a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Media en uitgeverijen

Geschreven door het bedrijf

Photobook UK is an online platform that allows individuals to create and customise personalised photo albums, prints, and other photo-based products. The company offers a wide range of design templates, editing tools, and materials to create photo products such as photo books, photo prints, canvas prints, calendars, and more. Customers can upload their own photos, choose the design and layout, and add personalised text to create unique and meaningful photo products. Photobook UK operates in multiple countries and ships to over 100 countries, and has won several awards for its innovative photo products and services. The company's mission is to help customers preserve and share their precious memories through high-quality photo products that are both beautiful and durable.


Contactgegevens

3,1

Gemiddeld

TrustScore 3 uit 5

208 reviews

5 sterren
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3,1

Alle reviews

(208)

9 reviews in de afgelopen 12 maanden

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Beoordeeld met 4 van de 5 sterren

Check postage costs first

I created 3 personalised luggage tags. The software was easy enough to use. The tags are nice. I WOULD STRONGLY RECOMMEND YOU REVIEW THE POSTAGE COSTS BEFORE YOU MAKE YOUR ITEMS. The postage is very expensive.

1 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wonderful way to keep memories

Thank you so much for the lovely soft cover photobook. It was really easy to compile and was delivered within a week. A Great Grandma was very pleased to have a book of her great grandchildrens photos. Will definitely be putting more books together and recommending you to friends. Thank you

18 juli 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Disappointing that the postage rates…

Disappointing that the postage rates are ridiculous. I was enticed by their discount on making a luggage tag which took a fair amount of time , so I made 3. Once ready to buy, the postage was quite a bit more than the cost of the luggage tags. Make sure you know the postage cost prior to starting your project.

9 juli 2025
Review zonder uitnodiging
Logo Photobook UK

Antwoord van Photobook UK

Hi Journey! We really appreciate your feedback and are sorry for the disappointment about the shipping charges. The shipping fee is posted on our website which you can refer here: (https://www.photobookuk.co.uk/product/shipping-info). Moreover, the coupon code offers discounts for the product only and does not include the shipping charges which also indicates on its terms & condition. We have sent you an email with ticket ID 24227 and provided a resolution. Feel free to contact us if there's anything else we can assist you with. Thank you.

Beoordeeld met 5 van de 5 sterren

Excellent

Have never been disappointed by photobook. The service is great, customer service excellent and the quality of the product is fantastic.
Would I go anywhere else….i don’t think so. Thank you 😊

9 juli 2025
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Good quality photobooks, good templates

The templates were easy to use. Simple for me to personalised. For each page, the editor could suggest layouts, which I really liked, and changed a few of my pages to their suggestions.

The photobooks were of good quality, paper was thick and smooth, printing quality was good too

17 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Wedding Photobook

Had our wedding photo collaged in photobook! It’s a great way to keep best memories of our life.

There’s lots of template designs, easy to create, great quality and fast shipping!

16 januari 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

PHOTOBOOK FOR LIFE

this started as a gift, and continued as a monumental hobby for me and my wife as travel around the world! it gives me a different perspective to photography 101 and creative thinking, I even make a photo-book which lasted 2months editing. i love it!

30 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

An extremely happy and grateful customer.... I have been using Photobook UK for many…

I have been using Photobook UK for many years now, and as a result have created amazing family albums that bring joy and laughter to my family.
The pictures are a great quality, and the extra details such as colourful backgrounds, stickers, texts, illustrations allow me to be as creative as I can be.
I have also made albums for extended family too, which are unique gifts to give.
These albums are truly our treasures to last and value for my family always.

1 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Images sharp and not oversaturated

Once you get the hang of it the app is easy to use. I loaded images ( 338 covering 11 holidays saved in batches) , some I needed to reinput, not quite sure why, but not a problem really. Importantly the final product is excellent,the colours are true and not oversaturated ( I used photo box last time and everything was oversaturated ) .The virtual book and the finished product are the same, no images cropped off because too close to an edge, which has happened before Delivery was via DHL and excellent. I will use photobook next time for sure.

9 juni 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic Quality and Service

Fantastic Quality and Service – Every Time!
I’ve just received my latest photobook from Photobook UK, and once again, I’m absolutely thrilled. It arrived ahead of schedule, which was a lovely surprise, and the quality is excellent as always. The colours are bright and vibrant, and the finished product looks really professional.

The app is super easy to use — intuitive and smooth, which makes creating albums a pleasure. I’ve now used Photobook UK for my last seven albums, and every single one has turned out beautifully. Great value for money, reliable service, and consistently high-quality results. Highly recommended !

1 mei 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I've been using this site for 3 years…

I've been using this site for 3 years now and printed over 20 photobooks. I've always been very satisfied with the print quality, spped of service and communication. Once I had a print issue and the printed it again with absolutely no fuss. Lately I've had technical issues and they've been great at trying to resolve it.

8 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Before they used royal mail

Before they used royal mail
but know using Amazon shipping absolutely rubbish.

Nothing about this prior to ordering I was in all day and at 10.00 I get a email from Amazon saying that there was no access
Totally untrue

No way to alter address or schedule if this is who they are using I will go elsewhere I have order for years if this is going to be the default I am going to go elsewhere

5 april 2025
Review zonder uitnodiging
Logo Photobook UK

Antwoord van Photobook UK

Hi David! We apologize for the delay of our response to your posted review and for the experience you've encountered. However, it seems that you are referring to a different company. Please contact them directly to further assist you. Thank you.

Beoordeeld met 1 van de 5 sterren

Honestly avoid

Honestly avoid. Horrible quality and costumer service will blame you for it and eventually will just ignore your emails.

1 april 2025
Review zonder uitnodiging
Logo Photobook UK

Antwoord van Photobook UK

Hi Andreia, we understand how frustrating it can be when you haven't received any update about the quality of the products you received. We will check on this and one of our Senior Specialists will reach out to you via email with ticket ID 3746. Thank you for your patience.

Beoordeeld met 5 van de 5 sterren

Beautiful Album!

Beautiful Album!
I am very happy with the quality, and the shipping was really fast!
So delighted with the outcome that I ordered another 2 albums, and shall certainly order more in the future.
Thank you Photobook for your excellent service.

20 maart 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not worth the price. There is better out there

I’ve ordered from them before and the photo albums were acceptable. Decided to order again, did wedding albums to give as a gift and the quality was horrible. Professional photos were pixelated, colours/contrast changed. I’ve contacted costumer support and they basically said it was my fault but at least offered to print new ones and directed me through the settings etc so the new albums would come out better. They came back even worst, super dark photos, smudged pages, and haven’t heard from costumer service yet. Won’t be ordering from them again, worst quality printing ever

And while they replied to my review saying they strive to provide high quality products and to rest assure they will resolve the issue - all the emails with them, they basically blame me for the quality of the prints and it’s been a nightmare to constantly provide photos of the same issues.

24 maart 2025
Review zonder uitnodiging
Logo Photobook UK

Antwoord van Photobook UK

Hi Andreia, we are sorry to hear about your disappointing experience. We strive to provide high-quality products, and we apologize that the album didn’t meet your expectations. We will further review your concern and we will provide feedback to your existing email ticket ID 3746. Rest assured that we will resolve this issue for you. Thank you.

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