Platinum Wave Automotive Reviews 

Platinum Wave are certainly one of the top campervan converters in the UK. Bought my 6.1 LWB DSG brand new on 71 plate already converted by them. Top quality used everywhere. Only thing I changed was the suspension as it wasn't up to the job.
After several months, took it back for a few changes and a couple of warranty issues and was all sorted perfectly, no questions and no cost. Very helpful, fantastic factory and generally all round good guys. I do recommend them when I can and would go to them again.

We purchased a T6.1 DSG SWB campervan from Platinum Wave and decided on upgrading the van with some additional extras. Specifically the Adventure Pack (Reimo Rail, Night Heater & Solar panel) for an additional £2000. Total value of the vehicle was £64490. The solar panel stopped working in September 2023, just 16 months after Platinum Wave installed it.
I had a local auto electrical company that specialises in campervan and motorhomes perform a diagnostic of the solar panel and associated wiring. They confirmed that the solar panel wasn't working at all and that water was ingressing into the pop top via the wiring points. Luckily I store my panda mattress in the pop top and this appears to have prevented any significant issues related to water ingress into the living area or further down towards the electrics (although the £140 mattress is a write off).
Due to the distance I live from Platinum Wave site it wasn't feasible for me to drop the van off without incuring a loss of a day's holiday and a 3 hr round trip so I therefore instructed my local campervan specialist to replace the defective solar panel and remediate the source of the water ingress (solar panel wiring entry point in the van roof) at a cost of £630 + one £140 mattress. I also asked them to record and picture the issue so I could inform Platinum wave of the problem with the defective panel and poor standard of workmanship on the installation.
Platinum wave have made an offer of £315 towards the overall £770 cost I have incurred to remediate the defective equipment and poor installation from their campervan technicians.
Currently there is no valid explanation from Platinum wave as to why a panel should fail at only 16 months but the poor quality installation which has allowed water ingress is the main contributing factor. I understand some components on vans are subject to mechanical wear and tear and degrade over time but the cause of this issue is poor installation which then led to water ingress and the subsequent failure of the solar panel. The only positive is that the water damage caused by the water ingress wasn't more significant in the living area.
Its all pretty disappointing from Platinum Wave after spending such a considerable amount of money with the company. I definitely won't be a returning customer. I intend on sharing the same honest objective review on the VW Transporter Facebook community pages so current campervan owners are aware of the standard of installation and aftercare offered by Platinum wave.

Had a small issue with my Gaz bottle not fitting correctly
But they sorted the issue out the my satisfaction and I am very happy

I just purchased a secondhand camper from PWA and I have to say I have had a great experience. Bart was amazing and even when there were a couple of items raised with the vehicle, Bart made me feel at ease and swiftly resolved everything. I cannot thank Bart and his colleagues enough for helping me get my dream camper!

Absolutely epic service from Platinum, Bart and the team with my custom conversion.
The van is beautiful with the very best fittings.
Thanks to everyone, 5 stars

The best by far! We visited a few main converters around the midlands/shropshire area and were straight away impressed by the way we were dealt with by Platinum Wave. We felt comfortable and at ease with Alan and the team, who were very patient with us, nothing was too much trouble. We couldn’t be happier with our campervan, the quality of the conversion is excellent and the after sales is also excellent. We would not hesitate in recommending PWA to anyone who is looking to start their campervan journey. AJ and JR

The whole process from start to finished was absolutely brilliant. No pushy sales and nothing was ever too much trouble. Like everyone, looked into a number of conversion companies before choosing Platinum Wave, but couldn't be more pleased with the build quality and customer service from them. Many thanks to Alan, Rea and the team. Held off writing this review until after our first trip and can honestly say, the van didn't disappoint!!

After 20 years of experience owning several motorhomes, this was my first experience buying a campervan. Dealing with Platinum Wave Campers was like a breath of fresh air compared with all the various motorhome dealers I have purchased from in the past. The sales staff at PWC were not pushy and it was obvious that Daniel Boyle, the director took a personal interest in making sure the customers were genuinely happy with their purchase. We purchased a vehicle from the 'Ready to Drive Away" stock. Although the base vehicle was 5 years old it looked immaculate, the conversion itself was brand new with a quality indistinguishable from any of the newer vans. We paid for a couple of extras to be fitted and picked the van up a few days later. Within a day of arriving home, we had a small but important issue that would require the fuel tank to be dropped to fix. I sent an email to Dan and within five minutes he phoned me to confirm that it would be dealt with quickly. Two hours later Gabriel, the Conversion Centre Supervisor, had driven the 50 plus miles to my house and took the van back to their workshop where the issue was fixed in less than 24 hours. When the vehicle was delivered back to me it had even been topped up with diesel at my local garage so that it was returned full. I have grossly simplified this experience but throughout the purchase and during the solving of the issue, both Dan and Gabriel went far beyond the level of service that I had come to expect when purchasing a leisure vehicle. I am very happy with my purchase and would have no hesitation recommending this company to those thinking of purchasing a newly converted VW campervan. Well done lads!

Recently purchased a T6.1 conversion. Fantastic interior high spec finish. Very pleased with the quality of the workmanship and the knowledge and professionalism of the sales team. I had a few questions after getting the van home and trying a few things out, Joe answered all of my questions very thoroughly apart from one which he wasn’t too sure about…. So he contacted VW direct and came back with the answer! Great vehicle and a very fair price. Thanks again guys (and gal)

I’ve had my PWC camper 2 years now and I’ve got to say it’s the best thing I’ve ever brought my wife and I have had so much fun in Gracie and any one thinking of getting a camper van these are the people to get one from, and the after care was fantastic from Will and team. Go and live the dream with PWC.

Bought my first camper from PWC. Excellent communication throughout. I was kept upto date all of the way and when the day came to collect my new van they went out of there way to collect me from the train station, had a brew waiting (im a Yorkshire-man so this means a lot) for me along with my shiny new camper.

These are by far the greatest and easiest vehicle dealers ive ever experienced. I would 100% recommend.