Pomona Fruits Reviews 

I bought some cordon apple trees and a Cambridge Gage from Pomona back in’21. Good trees - healthy and productive. At the time I had a question about the root on the Gage which Pomona answered quickly and accurately.
Roll on a few years and I had another question about the Gage - it didn’t seem to be the variety I expected - again, very prompt and helpful response.
I would not hesitate to recommend them for buying your fruit trees from.
Excellent customer service!

Excellent fast customer service. We’ve been buying from Pomona for years and they are always superb. Fabulous quality trees too. Staff always helpful and knowledgeable if you ring up for advice about which tree to choose.

I bought 2 trees from this seller. They have now grown for 3 years. 1 was a Denniston Superb plum which this year has born fruit but definitely not what I ordered as they are purple in colour. I have contacted them and they were very helpful and will send another tree of the correct type. Buy with confidence.

I wanted to place an order with them. I emailed asking for a photo and to confirm the pot size, age and height they stated was going to be just that as I have had bad experiences in the past. I got a very rude, cold, hard reply back from Victoria Mowle, Customer Service Administrator saying, "Nursery staff are too busy to send photos. However, a member of our staff has seen them and has said they are very nice healthy-looking trees". Not a good sign if this is how they treat you BEFORE you have placed your order. Needless to say I did not place my order with them even though they were a lot cheaper that the company I did place my order with.

What brilliant customer service, (fig tree Brunswick) arrived well packaged, lovely condition, is now planted up in my greenhouse. Thank you all.

Nice plants delivered on time and in good condition. Well packed.
Would use again.

I am very impressed with the customer service I received. Although there was a problem with the quality of the plants in my original order, the company dealt with the issue quickly and efficiently. The replacement strawberry runners arrived in excellent condition, looking healthy and vigorous. I greatly appreciate the prompt response and commitment to customer satisfaction. Thank you for turning a disappointing experience into a positive one. Highly recommended.

Ordered two trees. Within a fortnight one was doing well and the other looked dead. When I queried this I was told to scratch the bark and see if it was green. If it was, the tree was alive and stood a chance. Not a particularly satisfactory resolution but I gave them the benefit and went along. A month late the tree is totally dead. Not impressed. Will never order from them again as they aren't interested in resolving issues.

Update: After following up with the rudest woman I have ever spoken to, I was told a replacement would be sent in Nov/Dec. A mere 8 months after my initial order! The woman seemed surprised that I found this unacceptable and requested a refund instead. Unsurprisingly I haven't the refund! If you check reviews before purchasing it would seriously consider purchasing elsewhere.

I have dealt with Pomona Fruitsfor several years and have always been extremely impressed by the good sized healthy plants provided, the expert shaping of trees as cordons or step-overs and sturdy packing.
Recently a dwarf Apricot tree I purchased failed to grow away strongly and partially died back and by May showed minimal signs of life, I sought advice and was immediately given a replacement. I consider this exemplary service and this prompted this post. I will certainly order from them again with confidence.

Absolutely delighted with all the stuff I’ve bought from Pomona fruits. Recently about a year ago I bought a cordon Cherry tree and 3 lots of strawberries. All of these plants have since burst into life and I’m expecting a wonderful harvest from both this year. I love the advice that came with the tree and plants and have followed it carefully and all plants are looking very healthy and the tree is now needing a bit of a haircut as it has grown so well!
Previous to this I have ordered the Haxnicks raised bed system through Pomona - they always arrived well packaged and on time and Pomona sent out a replacement pack of screws etc when I discovered some bits were broken on the same day by express delivery. Excellent customer service!
Would definitely recommend Pomona to anyone.

Excellent customer service and good quality fruit

A beautiful tree of the size listed, which was securely packed and arrived in excellent condition. The courier was about an hour early (unlike some other carrier who keep plants in transit for ages) and was cheerful and efficient. Pomona are not the cheapest supplier but you get what you are paying for and are definitely our go-to for fruit trees and plants

Have always used them whenever planting fruit trees and canes, and feel very confident when placing an order.
Top quality stock and helpful, professional advice and support.

Received a 80-100 cm pomegranate tree,
It was under 79 cm, it wasn’t a big deal but it slightly annoyed me! Rang them hoping maybe just a sorry, they asked for photos. Sent photos and got a phone call back to be told to measure the plant I have to STRETCH/PULL the tallest branch!!! That took my slight annoyance to a different level! Terrible arrogance and customer service.

I have bought many fruit trees in the past but none are as good as the ones I have recently received from Pomona. Really healthy plant lots of roots ( so often the roots are trimmed and the tap root is broken of or damaged)
. Will certainly be buying from them again.

Ming was so helpful with tips on pruning a pear tree whose care had been neglected in a garden where I volunteer. No questions asked, he just helped me figure out what to do, even though the tree wasn't one of 'theirs'. I've bought some of my best trees from Pomona including a peach that's thriving still after 15 years.

I only very recently made contact with Pamona Fruits seeking some advice and that advice came amazingly quickly with a further back-up which puts the company at the top of the pile.

Great products. Well packed. Good value. Excellent communication

Just received a quince tree which I ordered last month and was informed would be sent out late December. It arrived well in time for Christmas, excellently packed and I am very pleased with it.
Will certainly use this website again should I need another tree

Super range of healthy, quality fruit trees and bushes! Good prices, helpful advice and speedy delivery, Most impressed.