3 things: - the engineer (Ebrahim) who came to set up my standing desk accomodated my request of not coming before 10 am as i had meetings, instead he waiting outside for a bit - he set up the des... Toon meer

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Great, quick service. The order was placed and delivered very quickly, plenty of availability for delivery date and was very easy to change the date after booking it the first time. The chair itself i... Toon meer
Great customer service - from the initial online consultation to the service when my chair arrived slightly damaged - no problem at all - replacement part sent out. Chair is comfy but still getting us... Toon meer
Product made of poor quality material and finish. Very overpriced for the £51.60 I paid . I would like my money back and a refund please if customer service can communicate back to me . Lee He... Toon meer
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- Kantoormeubilair leverancier
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
Contactgegevens
The Mill, Station Road, BN26 6SZ, Berwick, Verenigd Koninkrijk
- 0345 345 0010
- support@posturite.co.uk
- www.posturite.co.uk
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Easy procurement/ordering process and…
Easy procurement/ordering process and very quick delivery - Thanks

Antwoord van Posturite
This was my first time ordering from…
This was my first time ordering from this company. The service was excellant.

Antwoord van Posturite
Have quite bad experience
Have quite bad experience. Ordered new chair which got fault within days and waiting for 2 month to get it fixed. Had a video discussion and kind of told that replacement is not possible as it will take 6-8 weeks and I will be without any chair during that time.

Antwoord van Posturite
cushions are great, so comfortable, for us with back issues.
Came fast, very comfortable for staff with bad backs.

Antwoord van Posturite
Fantastic quick service from assessment…
Fantastic quick service from assessment to product received. Good quality, well made products and can instantly feel a difference to my posture

Antwoord van Posturite
Fast efficient service for all of my…
Fast efficient service for all of my items which were delivered within 3 days

Antwoord van Posturite
No assembly instructions
Everything is fine with the desk but the chair that was delivered didn't have any assembly instructions in it. Even though I assumed it's assembly was going to be straightforward i struggled to put it together and I'm not sure if I've put it together in the right way either.

Antwoord van Posturite
A thoroughly excellent service from…
A thoroughly excellent service from start to finish.

Antwoord van Posturite
Ask more questions to ensure that products are compatible with each other and meet your requirements. Aftersales not so good, so make sure it is right when ordering
My posturite assessment went well and I was advised of the recommendations to make my workstation more comfortable>
I was provided with a basic rise and fall desk which does make a big difference. However I was given a foot rise that is not compatible with a desk that has a central plinth rather than 4 legs at each corner.
I would recommend that the assessors look at how the different products work with each other in the future before ordering.
I as also provided with a contour rollermouse pro mouse. The only way I can describe this is like a large wrist support that takes your hands further away from the keyboard. Would possibly work for a person with very large hands and long fingers. To add to this the mouse did not work and was not compatible for my arthritic fingers and was not an insignificant cost to my organisation.
I have contacted posturite about both the mouse and the footrest, but have not had a response upon how to return and receive adequate replacement.
So in summary I would say that the presale service is reasonable, but could be improved by ensuring that products are compatible with each other and meet the needs of the customer. The order went through quickly. Delivery was excellent in that the goods were delivered and assembled within a week of order, at a given time and we were kept informed all the way. The aftersales is not so good in that they have not responded to my issues around the mouse and footstool in any way the same timespan that they did when undertaking the assessment, ordering and delivering the goods.
The footstool is good but not approporate for a single plinth desk and the mouse is broken and totally inappropriate if it did work

Antwoord van Posturite
It took too long for the part to come
It took too long for the part to come. It took over a month. i still need to book an engineer to fix it.

Antwoord van Posturite
Great delivery and support
Dealt with the build, cleared packaging, did the set up and training.

Antwoord van Posturite
Was sent to wrong address
Was sent to wrong address. My company are having to pay to resolve the problem themselves as the items are urgently needed.

Antwoord van Posturite
Great cushion
Great cushion. very pleased and has been really effective for my back pain when driving and sitting.

Antwoord van Posturite
The quality of the Chair is exceptional…
The quality of the Chair is exceptional and the delivery time was supper fast. Installation very simple and straight forward. Definitely recommend RH 200 chair as one of the top in the market.

Antwoord van Posturite
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