Great service from the folks at Powerful UK I've bought a few times over the years and will continue to use this Company My latest experience had an item dispatched within 24 hours and received wit... Toon meer
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Love the goodies from these guys for the new defender L663 - just received the door handle protectors inc rear door, the metal foot pedal covers, the wrap around tail/bumper protector and the boot mat... Toon meer
Excellent service and YouTube presentations. Bought some roof bars and stuff for our Defender 90. Bought before and will buy again.
Cheap chinese tat .. Been using powerfull now best part of 5 years, some parts are good, some are complete chinese tat, 2010 upgrade rear lights for the 04-09 RR Sport, nice looking lights for t... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
We design and manufacture a range of 4x4 parts and accessories and supply to both the trade and public. We pride ourselves on offering excellent customer service and always welcome comments & feedback on our products.
Contactgegevens
Gloucester, Verenigd Koninkrijk
- www.powerfuluk.com
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Quality product shipped quickly
Quality product shipped quickly! Connected perfectly and the YouTube video really helped!
Returns Process Poor
I bought a retrofit sunglasses holder for my defender, but initially I ordered in black. Realised it was the wrong colour and returned it. This was easy and straightforward. I then ordered the Oyster colour (more expensive than black), which was supposed to match my colour but it didn't. I returned this also, bear in mind this was ordered on 2 different order numbers and the return package slip has to have the order number on it, I was refunded the lower amount for the black sunglasses holder again. It seems they don't check their returns, nor do they check the returns slip sent, so a little disappointed by this.
I won't be ordering from them again.
Brake pedal switch not fit for purpose
Brake pedal switch
Bought the expensive one from Powerful.
Part looked genuine but the mechanism was very stiff resulting in two plastic ears breaking during install. Don't know how long this part has been sat on a shelf? Done this job previously on another car and the genuine part was much smoother.
Think I'll go to local motor factors next time.
Great service, will use again.
I've used PowerfulUK in the past and used them recently for some Freelander2 DRL lights. I was initially bothered that like many firms now they no longer have a phone option but I asked my questions via email and it was fine. They came back to me very quickly and gave me all the information that I needed. The DRLs are fantastic too!
Nach 2,5 Jahren ist die Rear-Light…
Nach 2,5 Jahren ist die Rear-Light bereits defekt.
Bei Artikel für ein solch hochwertiges Fahrzeug, hätte ich eine bessere Qualität erwartet.
LES`s gehen normalerweise nie kaputt.
Kulanz wurde abgelehnt.
Leider nur 1 Stern und keine Kaufempfehlung !
F pace wing mirror indicators
Ordered dynamic mirror indicators for my f pace.
With the help of the fitting video I fitted the two pretty trouble free.
Used this company when I had a RR sport in the past. Never had an issue.
The indicators look great. Pleased.
Prompt, professional customer service
Prompt, professional customer service, even though I was cancelling an order (it was my fault as I hadn't checked the power requirements properly)
Their team couldn't have been more helpful
I will absolutely use them for future
Ordered the new defender rear spoiler…
Ordered the new defender rear spoiler (L663) which was dispatched promptly and arrived well packaged.
Watched the tutorial video prior to order and was particularly impressed with the fact that powerful uk supplied a tube of automotive sealant. This was an added secondary method of attaching the part that other suppliers do not provide.
The spoiler has been manufactured to accommodate led lights which was the reason for purchase in first place.
After placing order realised that the lights which can be purchased are only DLR/reverse light, thought they would supply tail/stop since it is mounted on roof vehicle.
Explained this to powerful and sent part back, refund was given within only one day of part being returned.
Will definitely be using powerful uk again in the future as have a few other mods I am going to carry out soon.
Once again the tutorial videos were a big part in deciding to go with powerful in the first place, good job guys.
Got the Discovery4 electrical tap-in dash am wiring kit USB-C plug n’ play. The video was brilliant and all in within 15 mins! It was amazing, did exactly like the bloke on the YouTube Video! 👍👍
Got the Discovery3/4 electrical tap-in dashcam kit (ignition feed) fantastic!!
Powerful UK - 'Customer Response' but definitely NOT 'Customer Service'
On13/08/24 I ordered some clips for my Discovery 4, which were required quite urgently.
Standard delivery was 2~3 working days, therefore I paid the high fee of around £13 (almost double the cost of the clips) to have DHL Express Delivery, thinking this would be an overnight delivery and I would receive them at some point on 14/08/24.
I learned through DHL tracking that the item was not to be picked up until 14/08/24. Not great, but there was still the hope that it would be picked up early enough to arrive either late evening on 14th, or at least first thing on 15th.
I learned today (15/08/24), that the package will only be delivered between 5pm ~ 7pm this evening, by which time the workshop having my Discovery 4 would have closed, and another day would be lost.
I checked the full tracking details, which were now available, and the package was not actually despatched until after 4pm on 14/08/24.
On contacting the company 'Customer Service' about their 'so-called Express Service' and why the package was not despatched same day as ordered, they advised that it had been ordered after their 1pm same-day despatch cut-off time apparently in the T&C on their website, but certainly not made easily obvious to customers.
When further challenged as to why then it had not been despatched first thing the next day, especially given that the higher fees had been paid for DHL Express Delivery, it was advised that they only had one collection per day for DHL, and that was at 4pm (again apparently on their website, but again not easily obvious to customers). This is hardly what can be termed as 'Express Delivery'
At no point in the exchange was there any recognition from their side of the possibility that they had not been transparent and clear in the delivery options and criteria.
In fact the representative from their side was quite cold in the correspondence, with little apparent interest in trying to resolve the issue, or provide customer satisfaction.
They can be better described as a 'Customer Response' rather than 'Customer Service', and I shall certainly not be using them again - not that they will care, given the nature of their responses thus far.
Not at all as described.
Bought a Nextbase dashcam loom with a "Control box" that Powerful claim puts the camera to sleep when not in use - it does not, it is just a permanent live feed so the dashcam never goes off.
The responses I have had are from people who obviously have no electrical auto knowledge at all.
Beware the false advertising, it's a con.
Not only is their range of bespoke…
Not only is their range of bespoke products amazing, but their installation videos are also top quality. Attention to detail in product and video installation advise is spot on. Keep up the great work, I often watch the videos when browsing YouTube, always great to watch
Range Rover SPORT 'Supercharged' badge - perfect service!
I needed to replace the jaded 'Supercharged' badge on my Range Rover SPORT.
Firstly, I was very impressed with the quality and ease of use of the website - it's very professional and I was able to confidently locate and order the correct badge. The badge arrived in the post within 2 days - and delivery was free.
The fitting instructions on the website are accurate and simple to follow - the package included a cleaning wipe.
To add icing to the cake, I made a follow up enquiry (via email) with the customer service team (I wanted to know if there was a template for fitting the badge).
Alicia replied within only a few hours - and even took a photo that she included in the response to show what was available!
To me, this demonstrates a perfect blend between automation and personal customer service.
Thank you Powerful UK - my badge is now in place ... and looks great!
Dynamic Sweep LED Indicators for Range Rover Evoque
Prompt delivery, fitted both indicators in less than an hour helped by a great video
Excellent product, excellent instructions
Highly recommended
I have used powerful UK
I have used powerful UK, for the better part of the last 10 years. I have owned several Land Rovers from Range Rover, range rover sport, discovery, and defenders. They are responsive, available and understanding. I’ve read several of the reviews below. I am astounded to learn of people who call their parts, cheap and their customer service bad. I don’t understand why or how that could be the case after over a decade of buying parts from them. I have spent thousands to say the least. They are indeed on another time zone, so I do not expect an immediate reply, as I am in the United States. But other than that delay, they are responsive, helpful and always willing to exchange or make good on any one of the items that may not work, which is seldom necessary. I have purchased so many items over the years that I can’t think of one time I’ve had a problem . This company is my Go to source for all parts necessary for my three Land Rover defenders all Range Rovers discovery and more. Simon is a gem, the videos are outstanding and anyone who loves their rover is lucky to have this company in business.
Fair priced quality parts not easily found elsewhwere.
I've used this company several times as a source of fair priced quality parts not easily found elsewhere. Their website is easy to navigate and often provides helpful instructions and videos on the parts to be purchased.
Best Quality and Best Prices
Powerful UK is an absolute gem for any Land Rover owner! From their exceptional range of high-quality parts to their incredibly fair pricing, they've made my experience as a Land Rover enthusiast truly delightful. What sets them apart is their commitment to customer satisfaction, showcased through their informative and easy-to-follow installation videos. These guides made the process of upgrading my car not just easy, but enjoyable too.
I recently purchased a part for my vehicle, and the improvement in performance has been remarkable. It's not just about the part; it's about the peace of mind and joy of driving my enhanced Land Rover, thanks to Powerful UK. They effortlessly lifted the burden of vehicle maintenance off my shoulders, transforming what was once a stress point into a highlight of my day.
In terms of professionalism and helpfulness, Powerful UK stands unrivaled in the UK market. Their team's expertise and courteous service make you feel genuinely valued as a customer. If I could, I would rate them more than just 5 stars. Powerful UK isn't just a business; it's a partner every Land Rover owner deserves. A stellar 10 stars from a thoroughly satisfied customer!
First purchase
Just made my first purchase with powerful UK. I must say the experience couldn't have been easier. Will be making many more purchases.
Hi I purchased a light bar back in 2022…
Hi I purchased a light bar back in 2022 for my rr sport recently 2 of the leds gave up contacted the company they couldn’t do enough to help giving a full refund which I didn’t expect tbh
Fab company 100% recommend
Shame they only use cheap poor quality…
Shame they only use cheap poor quality parts now then block you on eBay when you ask for a refund as their £400 rear lights last a week and go faulty. Keep blocking me, I’ll keep finding ways to warn others. Do better. Stop selling rubbish and trying to rip people off 👍🏻
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