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Preen & Clean Reviews 2.592

TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Just had 1st visit from P&C Excellent is easily banded about but Excellent is truly the only way of describing this service. We just felt a little bad about the price we paid for such a Top Clas... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I haven't had the windows cleaned for over a year since moving in (and have no idea how long they had been since before I did), and I have had several bird strikes on the dormers. They definitely... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just had my first clean with Preen & Clean. Absolutely amazing service from first point of contact. Easy to set up and everything falls into place nicely from first appointment to paying. Was kept up... Toon meer

Beoordeeld met 5 van de 5 sterren

First clean carried out last week, very clear information about what he was doing and the process for payment. Went over the support process if I wasn't happy with my first clean. All really good, c... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Glazenwasser
  2. Schoonmaakdienst
  3. Dakgotenreinigingsservice
  4. Schoonmaakbedrijf

Over Preen & Clean

Geschreven door het bedrijf

Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:

  • Barnsley
  • Blackburn
  • Bolton
  • Burnley
  • Bury
  • Bradford
  • Castleford
  • Dewsbury
  • Doncaster
  • Goole
  • Halifax
  • Harrogate
  • Huddersfield
  • Hull
  • Keighley
  • Leeds
  • Manchester
  • Oldham
  • Pontefract
  • Rochdale
  • Rotherham
  • Salford
  • Selby
  • Sheffield
  • Wakefield
  • Wetherby
  • York

Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!

Nobody cleans better

Geschreven door het bedrijf

Professional
Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
Friendly
We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
Reliable
You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
Value
Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.

Our services

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Contactgegevens

New customers save 20% for 6 months

Save 20% of the price of your window cleans for the first 6 months

4,6

Uitstekend

TrustScore 4.5 uit 5

3K reviews

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Beoordeeld met 2 van de 5 sterren

Repeated Poor Service and No Resolution

Very poor service and extremely disappointing experience.
My son’s bedroom window was egged in November. Since then, this company has attended on four separate occasions (three regular cleans and one re-clean following a complaint), and the egg residue is still clearly visible.
I contacted the company multiple times to raise this issue and was initially ignored. When I finally received a response, a re-clean was arranged — however, even after this additional visit, the problem remains unresolved.
I was also home during one of the cleans and the work carried out took around five minutes in total, with very little actual cleaning done. The windows were briefly brushed and rinsed, leaving visible dirt and marks behind.
I have continued to pay for a service that has not been delivered to a reasonable standard, and even after giving multiple opportunities to put things right, the issue has still not been resolved.
I would not recommend.

31 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Stacey, we’re really sorry to hear about your experience and understand how frustrating this must be, especially after multiple visits without the issue being resolved.

We want to reassure you that we never ignore our customers, and it’s concerning to hear that you felt this way. This has now been passed directly to our customer service team to investigate thoroughly and get to the bottom of what’s gone wrong.

We take feedback like this very seriously, and we’d really appreciate the opportunity to put things right for you. Kind Regards, Preen & Clean

Beoordeeld met 5 van de 5 sterren

Fab company

Fab company. Very professional with excellent communication. Came when they said they would, explained the process and did a fantastic job. Highly recommended.

28 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Niki, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Brilliant service from Preen and Clean

Brilliant service from Preen and Clean. From the first time contacting them to them coming to do the first clean I was kept informed of when they would be coming and received email to confirm how to pay. The guy who came out was friendly and explained everything clearly too. Highly recommend.

27 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Tracy Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Great communication from the company

Great communication from the company, first clean was all good and would recommend

27 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Ben, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Great Job well done.

The service was very professional, Daren, pointed out things about our windows and if we were not satisfied he would call back and rectify them. I have no problems with the service.

26 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Mark, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Had my first clean recently

Had my first clean recently, very happy was told there maybe some streaks with it being my first clean, but hardly noticed any, very professional and poilite even closed the front gate upon leaving would recommend

26 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Sarah, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 4 van de 5 sterren

Gentleman came to clean our windows a…

Gentleman came to clean our windows a week ago,he was very polite and professional and got straight on with it,windows were slightly streaky but they said this could happen after first clean, they still looked much better than they had,all in all very happy 😊 easy to pay by bank transfer too

18 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Belinda, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 4 van de 5 sterren

Excellent service

Excellent service

23 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Tracy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Window cleaning

Excellent friendly service

23 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Richard, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 3 van de 5 sterren

Great concept, pricing odd

Great concept, lovely chap that came, if they could sort pricing, they could only do the door of my conservatory as its awkward to get to but only took £1 off my bill! So in theory my conservatory would only of cost £1 to clean!? Bit silly really... so we cancelled the monthly cleans

12 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Joanne, we’re really sorry for the confusion here. The £1 reduction was only for the one side of the conservatory we couldn’t access, not the full conservatory clean. Our conservatory add-on is £4, so we completely understand how this may have looked unclear. A member of our customer service team has reached out to explain this and make sure everything is put right. If there’s anything further we can do, we’d be more than happy to help. Kind regards, Preen & Clean

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service, best window clean ever, got marks off the windows that the previous company couldn't remove, highly recommend this firm.

23 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Sharon, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

New customer

Fast, efficient and quality service from Preen Clean

21 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Donna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Used Preen n Clean for the first time…

Used Preen n Clean for the first time today. Nice guy very friendly and explained everything. Very happy with the clean. Windows and frames looking good. Will definitely use again .

23 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Jennette, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 1 van de 5 sterren

Poor Service

They were decent for a few months but recently have been poor. So many round changes meaning they'd come early and I'd have to pay more, then recently I've had my windows "cleaned" twice but visible bird poo hasn't been cleaned and on the last reclean they didn't even touch the windows on one side of my house which happened to be the dirty windows they were meant to be recleaning. Upon contacting customer Service all I got was a "we came at this time on our tracker, thanks bye" not even a sorry or a let's see how we can help. Then when I tried to cancel they didn't even ask what had happened to investigate or make it right they once again were like "cancelled, thanks bye" Such poor

21 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Jack, Thank you for your feedback, we really appreciate your feedback as this helps shape and improve our service.

We’re sorry to hear that you were unhappy with the service with Preen & Clean, and we would like to speak with you personally to discuss your experience/issues. With this in mind, a member of our Customer Service Team will be in touch to investigate further.

Thank you once again for feedback,
Preen & Clean

Beoordeeld met 5 van de 5 sterren

First clean completed by Preen and Clean

First clean completed by Preen and Clean. Very impressed by the work carried out, especially the hard to reach windows that are now so clean.

20 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Bob, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Very happy with the cleaning of our…

Very happy with the cleaning of our windows, first time using a cleaning company.
As I normally do them myself but can no longer use ladders(old age).
Would highly recommend preen and clean.

16 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi A Mace, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Communication was first class and so…

Communication was first class and so was the cleanliness of the windows

12 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Leanne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service - good communication before & after. A very thorough clean, my windows had not been cleaned for some time & they looked fab! Excellent easy communication after & easy ways to pay! So pleased I found this company wouldn’t hesitate to recommend!

12 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Julie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 5 van de 5 sterren

Very happy with the service

Very happy with the service. Arrived timely on the date and very efficient. Done a lovely job

9 maart 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Sam, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.

Beoordeeld met 3 van de 5 sterren

The cleaning was great but…

The cleaning was great but unfortunately I was misquoted by £3 which feels a little off as I am unemployed. So every little helps.

11 februari 2026
Review zonder uitnodiging
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Antwoord van Preen & Clean

Hi Lucy, we're sorry to hear about this. We’ll pass it on to our customer service team to look into. Alternatively, feel free to call them directly on 0800 061 4216 (Mon–Fri, 9am–5pm). Kind Regards, Preen & Clean

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