Just had 1st visit from P&C Excellent is easily banded about but Excellent is truly the only way of describing this service. We just felt a little bad about the price we paid for such a Top Clas... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I haven't had the windows cleaned for over a year since moving in (and have no idea how long they had been since before I did), and I have had several bird strikes on the dormers. They definitely... Toon meer
Bedrijf heeft geantwoord
Just had my first clean with Preen & Clean. Absolutely amazing service from first point of contact. Easy to set up and everything falls into place nicely from first appointment to paying. Was kept up... Toon meer
First clean carried out last week, very clear information about what he was doing and the process for payment. Went over the support process if I wasn't happy with my first clean. All really good, c... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Preen & Clean
Geschreven door het bedrijf
Preen & Clean, the UK's premier purified, hot water window cleaning company. With thousands of happy customers, hundreds of 5* reviews and cutting-edge window cleaning equipment, Nobody cleans better. We currently operate in the following areas:
- Barnsley
- Blackburn
- Bolton
- Burnley
- Bury
- Bradford
- Castleford
- Dewsbury
- Doncaster
- Goole
- Halifax
- Harrogate
- Huddersfield
- Hull
- Keighley
- Leeds
- Manchester
- Oldham
- Pontefract
- Rochdale
- Rotherham
- Salford
- Selby
- Sheffield
- Wakefield
- Wetherby
- York
Using our eco-friendly hot water window cleaning technology, we take our time cleaning your doors, glass, frames and sills - leaving you with windows that make your home smile again!
Nobody cleans better
Geschreven door het bedrijf
- Professional
- Our 5* window cleaners provide only the best service to each of our customers, something we take pride in. You’ll easily spot Preen & Clean team in our branded vans, and we always arrive in uniform. We also keep you up to date on your cleaning schedule with reminders the day before we’re due to visit, so you’re never surprised to see us!
- Friendly
- We’re a family business, and we know how important it is to like and trust the people that take care of your home, so we put our customers at the heart of everything we do. From expertly tailored services, quality customer care, to a range of easy-payment options, our friendly team lives up to our shining reputation.
- Reliable
- You can rely on us to turn up and leave your windows sparkling, quickly, conveniently, and to our 5*standard. All of our window cleaners are local to the area, so they’re never too far away. And on the rare occasion we’re running late, we’ll always let you know in advance.
- Value
- Premium window cleaning, without the premium price tag! We offer excellent value for money with cleans starting from just £8 that are guaranteed to leave your windows gleaming. We get in to every nook and cranny, making sure your glass, frames, sills and doors are always left sparkling.
Our services
Get an instant quote within seconds
Contactgegevens
Verenigd Koninkrijk
- 0800 061 4216
- info@preenandclean.com
- www.preenandclean.com
New customers save 20% for 6 months
4,6
Uitstekend
3K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Repeated Poor Service and No Resolution
Very poor service and extremely disappointing experience.
My son’s bedroom window was egged in November. Since then, this company has attended on four separate occasions (three regular cleans and one re-clean following a complaint), and the egg residue is still clearly visible.
I contacted the company multiple times to raise this issue and was initially ignored. When I finally received a response, a re-clean was arranged — however, even after this additional visit, the problem remains unresolved.
I was also home during one of the cleans and the work carried out took around five minutes in total, with very little actual cleaning done. The windows were briefly brushed and rinsed, leaving visible dirt and marks behind.
I have continued to pay for a service that has not been delivered to a reasonable standard, and even after giving multiple opportunities to put things right, the issue has still not been resolved.
I would not recommend.
31 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Stacey, we’re really sorry to hear about your experience and understand how frustrating this must be, especially after multiple visits without the issue being resolved.
We want to reassure you that we never ignore our customers, and it’s concerning to hear that you felt this way. This has now been passed directly to our customer service team to investigate thoroughly and get to the bottom of what’s gone wrong.
We take feedback like this very seriously, and we’d really appreciate the opportunity to put things right for you. Kind Regards, Preen & Clean
Fab company
Fab company. Very professional with excellent communication. Came when they said they would, explained the process and did a fantastic job. Highly recommended.
28 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Niki, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Brilliant service from Preen and Clean
Brilliant service from Preen and Clean. From the first time contacting them to them coming to do the first clean I was kept informed of when they would be coming and received email to confirm how to pay. The guy who came out was friendly and explained everything clearly too. Highly recommend.
27 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Tracy Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Great communication from the company
Great communication from the company, first clean was all good and would recommend
27 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Ben, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Great Job well done.
The service was very professional, Daren, pointed out things about our windows and if we were not satisfied he would call back and rectify them. I have no problems with the service.
26 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Mark, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Had my first clean recently
Had my first clean recently, very happy was told there maybe some streaks with it being my first clean, but hardly noticed any, very professional and poilite even closed the front gate upon leaving would recommend
26 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Sarah, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Gentleman came to clean our windows a…
Gentleman came to clean our windows a week ago,he was very polite and professional and got straight on with it,windows were slightly streaky but they said this could happen after first clean, they still looked much better than they had,all in all very happy 😊 easy to pay by bank transfer too
18 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Belinda, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Antwoord van Preen & Clean
Hi Tracy, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Antwoord van Preen & Clean
Hi Richard, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Great concept, pricing odd
Great concept, lovely chap that came, if they could sort pricing, they could only do the door of my conservatory as its awkward to get to but only took £1 off my bill! So in theory my conservatory would only of cost £1 to clean!? Bit silly really... so we cancelled the monthly cleans
12 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Joanne, we’re really sorry for the confusion here. The £1 reduction was only for the one side of the conservatory we couldn’t access, not the full conservatory clean. Our conservatory add-on is £4, so we completely understand how this may have looked unclear. A member of our customer service team has reached out to explain this and make sure everything is put right. If there’s anything further we can do, we’d be more than happy to help. Kind regards, Preen & Clean
Fantastic service
Fantastic service, best window clean ever, got marks off the windows that the previous company couldn't remove, highly recommend this firm.
23 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Sharon, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
New customer
Fast, efficient and quality service from Preen Clean
21 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Donna, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Used Preen n Clean for the first time…
Used Preen n Clean for the first time today. Nice guy very friendly and explained everything. Very happy with the clean. Windows and frames looking good. Will definitely use again .
23 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Jennette, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Poor Service
They were decent for a few months but recently have been poor. So many round changes meaning they'd come early and I'd have to pay more, then recently I've had my windows "cleaned" twice but visible bird poo hasn't been cleaned and on the last reclean they didn't even touch the windows on one side of my house which happened to be the dirty windows they were meant to be recleaning. Upon contacting customer Service all I got was a "we came at this time on our tracker, thanks bye" not even a sorry or a let's see how we can help. Then when I tried to cancel they didn't even ask what had happened to investigate or make it right they once again were like "cancelled, thanks bye" Such poor
21 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Jack, Thank you for your feedback, we really appreciate your feedback as this helps shape and improve our service.
We’re sorry to hear that you were unhappy with the service with Preen & Clean, and we would like to speak with you personally to discuss your experience/issues. With this in mind, a member of our Customer Service Team will be in touch to investigate further.
Thank you once again for feedback,
Preen & Clean
First clean completed by Preen and Clean
First clean completed by Preen and Clean. Very impressed by the work carried out, especially the hard to reach windows that are now so clean.
20 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Bob, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Very happy with the cleaning of our…
Very happy with the cleaning of our windows, first time using a cleaning company.
As I normally do them myself but can no longer use ladders(old age).
Would highly recommend preen and clean.
16 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi A Mace, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Communication was first class and so…
Communication was first class and so was the cleanliness of the windows
12 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Leanne, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Fantastic service
Fantastic service - good communication before & after. A very thorough clean, my windows had not been cleaned for some time & they looked fab! Excellent easy communication after & easy ways to pay! So pleased I found this company wouldn’t hesitate to recommend!
12 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Julie, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
Very happy with the service
Very happy with the service. Arrived timely on the date and very efficient. Done a lovely job
9 maart 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Sam, Thank you for your review, your feedback is greatly appreciated. Kind regards, Preen & Clean.
The cleaning was great but…
The cleaning was great but unfortunately I was misquoted by £3 which feels a little off as I am unemployed. So every little helps.
11 februari 2026
Review zonder uitnodiging
Antwoord van Preen & Clean
Hi Lucy, we're sorry to hear about this. We’ll pass it on to our customer service team to look into. Alternatively, feel free to call them directly on 0800 061 4216 (Mon–Fri, 9am–5pm). Kind Regards, Preen & Clean
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