Premier Stores Reviews 

Lady wa very disrespectful and rude we tried to add more on to our order and was telling people to speed up it was the old woman

Rubbish service

I was looking for some crisps and a sports drink. The shop in Pilling, Preston had a good selection at decent prices. But the woman at the counter ignored my friendly greeting and seemed to go out of her way to avoid eye contact. Sunday the 27th of April 2025, around 2pm.

Terrible service when collecting a parcel that nearly left me without being able to collect all of my parcels, and random customers helping me try to figure it out. The woman in the shop on Princes Street in Exeter needs training and basic customer service skills. After scanning 2 of my codes, she said the second didn't work, but I said it may work for one of the other parcels. I had 4 to collect. She would only scan for the one in her hand, so I had to guess which code related to that particular one. I was trying to explain that I didn't know which code related to which parcel and asked if the code I'd given her would work with one of my others on the floor, but she refused to check and kept getting me to stand aside to serve other customers. She was very rude and not helpful at all. Basically said she'd spent to much time with me and already scanned loads of codes, which was her fault as I kept having to guess which one she had in her hand! Absolutely diabolical and will be changing my settings to be removed from delivery here. And certainly won't be buying anything from the store any longer.

Got store in holytown staff are kind helpful and very happy great service

The store in Stroud
The worst service iv ever received arrogance is an understatement

Would say some premier stores are indeed breaking the law , the one in Magdalen road exeter , is not fit for purposes as it openly excludes disable people in wheel chairs , the aisles are too thin , no ramp or even enough room for any one to get past, staff at till miserable even when ask how are you didnt respond , except to check if something was indeed by one get one free wont be going back as the premier inn nearer me have better friendly staff. So in conclusion they do not seem to want or allow disabled peole in wheel chair in there store and only a matter of time before that shop is sued .

You’re taking a big risk if you order from this company. They were difficult to get a response from and would not follow through with actions promised. You’ll likely be left holding the bag.

Great Customer service

I ordered water shoes. Took weeks to arrive. Junky, too small, constant run around. No refund available. All words no actions! A Chinese rip off. Too bad. Never again. You want to get ripped off order something.

If there were zero stars, I would check that. The product I purchased (Mineral Mug) is defective, these cups will spill contents, as the bottoms are domed, and rock on a tabletop. Additionally, they use EXTREMELY false advertising. They market these as "mugs" but they are somewhere between the size of an espresso cup and a regular coffee cup. When I tried to return, they said I had to pay for the shipping... to China, which will cost more than the purchase price. This is a HUGE SCAM, as evidenced by their average 1-star review. I wish there was a legal avenue to hold them accountable.

Ordered winter boots on December 3st, 2024. They took almost a month to arrive. I contacted them for a return and refund It was going to cost me more to ship them to China than what I paid. This company had so many excuses. I have learned my lesson never to deal with them again. I ended up donating the boots. I don’t know how this company is in business. They are horrible and thieves. NEVER again

Soft Slippers was a company was listed as a US, but was told that returns go to China. Filed a complaint with my credit card company and still don't have a mailing address to return these slippers.
NEVER BUY ANYTHING FROM SOFT SLIPPERS

This company is a cover for many little pop up scam companies. I ordered from one and this company took over. Did not like the totaly
miss represented product or the fact that "SHIPPING IN 5-7 DAYS" means from CHINA. Told them right away totally unacceptable and even NOT shipped they did not cancel. 5 weeks later product came from someone in California but to get my refund I have to pay and do the paper work to ship back to CHINA, and not to the person that took my money and sent product.

These guys are scammers. Will do everything to avoid honoring returns, I'm not shipping an item back to China and picking up the freight. No where on their webiste is the revealed. I admittied I ordered the wrong item, I just want them to honor the way Amazon does.

Terrible liars and company. Ordered shirts , got a month late for xmas. wrong size, will not even answer but about a refund or replacements. If I would have known the shirts came from China I wouldn't have ordered them to start with. they refuse to answer the phone. DO NOT USE THIS COMPANY.

A new store opened in north Chingford OMG absolutely not helpful at all, wanted to top up energy as it is a pay point, they said they did not do it but actually he just could not be bothered. I said that is what your sign says pay point so it’s either you cannot be bothered or you don’t know how to do it. He replied it’s the latter. I walked across the road the gentleman just did it for me straight away avoid this Premier Shop they’re so unhelpful.

If I could give less that 1 star i would. This is the most disreputable place I have ever ordered from. I placed an order Dec. 29th. Received it Jan. 18th and on the same day began requesting my money back because their product is sized wrong. It is now Feb. 10th and I still am getting the run around from them. DO NOT DO BUSINESS WITH THIS STORE!!

Staff never say please or thank you just the price.

91 marshfield road newport np19 0gy.

I was harassed every single day because the "owner" of this shop claimed celebritys were their shops "stock". Im human woman that is an artist that paints pictures/ sings songs/ plays musical instruments. I dont do this online i do this at my home address one street away from this shop. In my own home i had strangers groping me and the shop "manager" claiming to putting nappies on me, pulling my pants down in my kitchen, obsessing about me and subliminally trying to grope me claiming it was a massage. I didnt want a massage. Sometimes they would try to whisper to me out of my tits! They dont have any concept of reality. They also claimed they could sell human women in their corner shop as a soul/ or phone top ups. They kept inflicting delusions upon my home and my loved ones. Obviously real people understand you cant sell people in a corner shop as stock and claim to be people or having any understanding or insight as to what real life is!