Prime Time Watch Repairs Reviews 

A lovely place to visit, great service at a great price. Repaired my omega planet ocean and when I went to pick it up I spent over half an hour chatting away and looking at some of the other beautiful watches on display. Real enthusiasts here and wouldn't hesitate to come back again

I have just bought one of their own watches (Orca) for a birthday gift and could not be more delighted by the way I have been looked after - excellent shopping experience. The shop is located within a complex of artisan producers and is a fine location, even if just going for coffee.

Sent my Rolex Explorer 36mm in for a valet due to some heavy wear. Steven and his team gave it an amazing refresh, making it look like new when I first got it years ago. They also ensured it was keeping time and remained pressure tested. Would certainly recommend their services and won’t be the last time I use them!

Amazing service by Ian and his team highly recommend A*****

I have a Danish watch, a Nordgreen, and the hands fell off when I dropped it on a hard surface. The repair required specialist equipment, which Prime Time has. They fixed it and sent it back within a week and charged a low fee. Excellent communication, repair and all-round service. Well done. Nigel Richardson, London

Primetime serviced and replaced the glass face of my Rolex watch. It is 22 years old, worn every day and it now looks like the first day I bought it, not a scratch to be seen. Absolutely thrilled. Great service & communication, from my initial enquiry to collection. Thank you

I sent my Direnzo DRZ07 in for a quick job as I had noticed a tiny hair on the dial and a little bit of extra lume on the minute hand.

Steve got to my watch the day after it arrived and sent me a video of him working with the movement (I had also queried a possible movement issue) and he showed me everything was fine and I’m working order. He fixed up the two dial issues and sent it back the very next day, completely securely packaged.

An excellent service and I’ll be sure to use Prime Time again the next time I have any watch woes!

Absolutely Fabulous!!!

We took my watch in yesterday for a new battery as no local jewellers could do it.
I called them first and they said it wouldn’t be a problem. Battery was fitted, and my watch tested for use in water with a certificate to confirm this.
We only met Ian yesterday and he was soooooo lovely. Thank you to you Ian and your colleagues 🤩🤩🤩🤩

From the initial emailed enquiry, Steve was responsive and very helpful. I had my 20 year old Citizen chronograph cleaned, polished, new crystal, two new seals and pressure tested all for a very reasonable price. The watch now looks and feels brand new.
The service was great, the staff are fantastic and all in all, I cannot recommend them highly enough.
Thanks to Steve and the team.
John Shaw

My 50 year old Rotary watch had become too tight. I had the link that had been taken out but a jeweller in my local town could not replace it as they said there was a part missing. I went into Prime Time and the link was put in within a few minutes and with no charge by a very nice young (to me !) man

Fantastic service, repaired my watch within minutes! Friendly staff, highly recommended!

AWESOME! The single word to describe Prime Time Watch Repairs service. They have repaired and polished our two Rolex watches at half the cost quoted elsewhere, whilst providing twice the service. Faultless service, expertise and professionalism from start to finish. What more can we say, but thank you so much?

Wayne & Joanna Jackson

My Oris Aquis had a large unsightly dent which I couldn't bear to look at any more. I decided to try Prime Time as they offered laser welding, and I'm so glad I did. The service was exceptionally quick and great value. I received my Aquis back in new condition and will undoubtedly use PT again when my watches need a service. 5/5

1st class service very knowledgeable friendly staff
Extremely honest very impressed throughout the process the work that was carried out on my jubilee bracelet was faultless would highly recommend

Highly Recommend Prime time watch repairs, no job too big or too small for Steven and the team.

Highly trustworthy company who work at the highest of standards on some of the finest timepieces that are available.

The shop is in a lovely setting, and all staff working at prime time greet you with a warm welcome, and you will leave with a guaranteed smile on your face.

Keep up the great work, and I look forward to using your business in the future.

Thanks so much

Excellent service
Mike handled my repair
Sound guy
Less than half the price of the manufacturer
Came back like new
Would recommend to everyone
Well done prime time

My watch arrived today as I was out yesterday. What a fantastic service. My complete experience with you and your company is of complete and utter satisfaction at every stage. Many many thanks for all your attention and returning my watch so beautifully packed and restored.
I could not be more impressed.

Very knowledgable and friendly service from start to finish, best watch repair and service in the north west, highly recommend, many thanks.

Steve and Mike are fantastic to deal with. Exceptional service, very reliable and always willing to share their knowledge and expertise. I highly reccommend prime time watch repairs.

Excellent, fast service at a price far less then other quotes I had obtained. Together with the personable and approachable staff, my experience with Primetime watch repairs was one I would highly recommend.