Really helpful staff and quality products. The advice and product knowledge of the member of staff who assisted me (a young woman) was excellent and very useful. Many thanks
Locatie
Wijzig locatie4-5 Quiet Street, BA1 2JS BATH, GB
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Lees wat reviewers zeggen
High quality corkscrews purchased - sturdy and good looking. The staff in this shop are wonderful - the assistant told me where they were and he also remembered what I bought last time I was there ab... Toon meer
Bedrijf heeft geantwoord
I wanted a shallow casserole dish that you could use on an induction hob and in the oven. I was shown several options at different price points and the member of staff who helped me was professional... Toon meer
I returned a faulty roasting dish as it had started to chip after only using it twice. I was able to exchange it with a more solid roasting dish at no extra charge. I found the assistant very pleasa... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
4-5 Quiet Street, BA1 2JS, BATH, Verenigd Koninkrijk
4,9
Uitstekend
940 reviews
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Excellent service
Excellent service. So knowledgeable and friendly. I like the quality of products and design.
9 juni 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
They were helpful
They were helpful. They had a great selection of products and very friendly.
3 juni 2026
Antwoord van ProCook - Bath
We're so glad you found our team helpful and friendly! We appreciate your kind words about our selection.
The staff member directed me to where…
The staff member directed me to where the particular product was and explained about something.
The teapot is exactly what I wanted.
6 juni 2026
Because as a stick user in a shop with…
Because as a stick user in a shop with two floors the assistant went to check out the item I was looking for and relieved me of the trouble and pain of climbing the stairs. Much appreciated.
5 juni 2026
Very helpful staff member
31 mei 2026
Nigel was very helpful and had great…
Nigel was very helpful and had great product knowledge, very happy with the pan set I bought, excellent product considering the very reasonable price.
4 juni 2026
The stainless steel roasting rack that…
The stainless steel roasting rack that I purchased is well made and just what I need.
3 juni 2026
Good Service
The chaps who dealt with us were welcoming, friendly and knowledgeable. They were efficient, knew their stock and gave good advice.
28 mei 2026
Antwoord van ProCook - Bath
We're so pleased our team was welcoming, friendly, and knowledgeable, providing great advice. Thank you for your wonderful feedback!
Antwoord van ProCook - Bath
We are so glad our team was efficient, knowledgeable, and helpful.
Antwoord van ProCook - Bath
We're glad our team member was friendly and helpful.
Antwoord van ProCook - Bath
We're glad our team provided good knowledge and advice!
Staff in the store were very helpful…
Staff in the store were very helpful and efficient. I found what I was looking for very quickly.
29 mei 2026
Antwoord van ProCook - Bath
We're so glad our team was helpful and efficient, helping you find what you needed quickly. Thank you for your kind words!
Grate range of products and the staff…
Grate range of products and the staff where very welcoming and friendly
29 mei 2026
Antwoord van ProCook - Bath
We're so glad you enjoyed our product range and found our staff welcoming and friendly! Thank you.
Antwoord van ProCook - Bath
We are glad you enjoyed our products and staff!
Helpful customer assistant .excellent…
Helpful customer assistant .excellent product knowledge
28 mei 2026
Antwoord van ProCook - Bath
We're so glad our assistant was helpful and knowledgeable! Thank you for your kind words.
I love Pro Cook Bath because I get…
I love Pro Cook Bath because I get helpful and honest advice if required. Staff are friendly and welcoming. It's a lovely store to visit and I've been very happy with my purchases. Thank you.
20 mei 2026
Antwoord van ProCook - Bath
We're so pleased you enjoy visiting our store and appreciate the helpful, honest advice from our friendly staff. We're glad you've been happy with your purchases!
Antwoord van ProCook - Bath
We are so pleased you enjoyed our shop and customer service. Thank you for your kind words.
Antwoord van ProCook - Bath
We're so glad our staff was helpful and you enjoyed our product selection. Thank you!
Really attentive staff
Really attentive staff. Answered all my questions and helped me choose the perfect knives for what I need. Awesome service.
Has for the knives.. really sharp. Great quality too. I really do enjoy using them.
17 mei 2026
Antwoord van ProCook - Bath
We're so pleased our attentive staff helped you find the perfect knives. We're glad you're enjoying their great quality and sharpness!
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