My experience was that if youre looking for something special to use in the kitchen then this is the place to go I don't go anywhere else I hope that though as I've bought two sets of cutlery now... Toon meer
Locatie
Wijzig locatie10 South Street, CM23 3AT Bishops Stortford, GB
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Lees wat reviewers zeggen
Arred 20mins before they closed but the guy working there did not rush me and gave me all the advice I needed for what pan range suited.my needs, on the way out we chatted about the knives and helpe... Toon meer
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... Toon meer
Very knowledgeable staff. The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
10 South Street, CM23 3AT, Bishops Stortford, Verenigd Koninkrijk
4,8
Uitstekend
508 reviews
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Antwoord van ProCook - Bishops Stortford
We appreciate your positive feedback regarding our helpful staff and great price; we are so happy you were satisfied!
Love the products I received…
Love the products I received particularly the ceramic dish in blue. The staff were very knowledgeable and helpful.
25 januari 2026
Antwoord van ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love the products and found our staff knowledgeable and helpful.
Lovely shop in Bishop’s Stortford high…
Lovely shop in Bishop’s Stortford high Street, amazing service and great quality British products. Much better that using Amazon 😊
19 januari 2026
So helpful with excellent advice
18 januari 2026
Antwoord van ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our shop, staff, and kitchen gadgets.
Very good customer service
11 januari 2026
Antwoord van ProCook - Bishops Stortford
We appreciate you sharing your feedback. We are so glad our customer service met your expectations!
Exchanged Christmas gift with no…
Exchanged Christmas gift with no problem
Purchased another gift and Service was very helpful. Now fe people to deal with
11 januari 2026
Antwoord van ProCook - Bishops Stortford
We're happy to hear that the exchange went smoothly, and our service was helpful while purchasing another gift. We appreciate you taking the time to share your positive experience!
Nice shop
I was looking to buy a new frying pan to use on our new induction hob. I had a choice of several, all at reasonable prices. The shop staff didn't hassle me whilst I was comparing and choosing the pan, but were very helpful when I got to the till to pay.
17 december 2025
Antwoord van ProCook - Bishops Stortford
We're happy you found a frying pan for your induction hob at a reasonable price. It's great to hear our staff were helpful at the till and didn't hassle you while you were choosing. We appreciate your positive feedback.
Pro Cook Bishops Stortford
Pro Cook Bishops Stortford
My enquiries were dealt with efficiently and helpfully.
In store, on my collection staff were helpful and polite.
13 december 2025
Antwoord van ProCook - Bishops Stortford
We appreciate you taking the time to share your positive experience. We're so glad to hear that your enquiries were dealt with efficiently and helpfully, and that our staff were polite.
Quick and polite service.
9 december 2025
Antwoord van ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Answers to what to get for. Christmas
Dry good range of excellent cooking equipment great for Christmas gift browsing for foodie friends and family.
19 november 2025
Antwoord van ProCook - Bishops Stortford
We're happy to hear that you found our selection of cooking equipment great for gifting. Thank you for your positive feedback; we appreciate it.
Antwoord van ProCook - Bishops Stortford
We appreciate your positive feedback regarding our service. We'll consider your discount suggestion to improve our customer experience.
Bought a cocktail shaker
Bought a cocktail shaker. Top part doesn’t fit the bottom part properly and when shaken the liquid from inside come out through the gap. Poorly manufactured.
9 november 2025
Antwoord van ProCook - Bishops Stortford
Thank you for your review. We are sorry to hear of your experience; we have asked the Customer service team to contact you to resolve.
Helpful staff
9 november 2025
Antwoord van ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Bishops Stortford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Friendly staff and often clearance…
Friendly staff and often clearance centre has genuine reductions. Items displayed well with a range of knives and pans for different budgets.
4 november 2025
Antwoord van ProCook - Bishops Stortford
We're happy to hear that you found our staff friendly and appreciated the genuine reductions in our clearance center. We're also glad you liked our display of knives and pans for various budgets.
Very helpful sales assistant
Very helpful sales assistant who knew his products. Everything in stock that I wanted.
7 november 2025
Antwoord van ProCook - Bishops Stortford
We appreciate you sharing! We're so happy to hear that our sales assistant was helpful and knowledgeable, and that we had everything you wanted in stock.
Lovely display of items
Lovely display of items. Very friendly, helpful staff & value for money
6 november 2025
Antwoord van ProCook - Bishops Stortford
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff friendly and liked our displays.
Antwoord van ProCook - Bishops Stortford
We appreciate you taking the time to share your experience. We're happy our staff was helpful to you, and we thank you for letting us know.
We just came for a visit and we thought…
We just came for a visit and we thought we would call in and have a look round and I needed a dish with a lid on it for my dogs meet and the ladies was standing there so I went up to her for some help she was very helpful kind and understanding
18 oktober 2025
Antwoord van ProCook - Bishops Stortford
We're happy you visited our shop! It's wonderful to hear that you found assistance in locating a dish for your dog. We appreciate your kind words and are so glad that you felt supported during your visit.
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