Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
Locatie
Wijzig locatieCountry Market, Malthouse and Osborne Farms, GU35 0QP Kingsley, GB
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Lees wat reviewers zeggen
Returned a granite baking tray that had a 10 year guarantee when the coating started to peel off. Exchanging it was easy.
Excellent service and such a huge choice of items. Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
Bedrijf heeft geantwoord
Fabulous Japanese-style knives made from X50 German steel. Really good customer service from an agreeable and knowledgeable man. The only thing I would improve is your Black Friday deals - several d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Country Market, Malthouse and Osborne Farms, GU35 0QP, Kingsley, Verenigd Koninkrijk
4,8
Uitstekend
403 reviews
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Returned a granite baking tray that had…
Returned a granite baking tray that had a 10 year guarantee when the coating started to peel off. Exchanging it was easy.
16 juli 2026
Good quality, sensible prices
Good choice of pans and kitchen equipment. Good quality at a sensible price. Staff very friendly and helpful and efficient. Products well displayed so you can see them clearly before buying.
20 juli 2026
Amazing customer service and fantastic…
Amazing customer service and fantastic products! So pleased with my purchase.
16 juli 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent service and such a huge…
Excellent service and such a huge choice of items.
Very friendly and helpful staff. I have purchased several items from you on other occasions, and all have been well made and long lasting.
28 juni 2026
Antwoord van ProCook - Bordon
We're so pleased to hear you've consistently received excellent service and found our staff friendly and helpful. It's wonderful that the items you've purchased have been well-made and long-lasting.
Product exchange
I had to return a glass item within the guarantee period which had developed a fault line. It was exchanged without any hassle. The assistant was extremely helpful and courteous.
16 juni 2026
Antwoord van ProCook - Bordon
We are so glad to hear that we could assist you with your return and that our team provided such helpful and courteous service. Thank you for your positive feedback!
I was very pleased with the help I had…
I was very pleased with the help I had in finding exactly what I wanted. Would recommend their products which are good value for money.
7 juni 2026
Antwoord van ProCook - Bordon
We appreciate your positive feedback!
Service
I found everything I wanted and more. The assistant who serviced me was very friendly and helpful.
15 mei 2026
Antwoord van ProCook - Bordon
We're so pleased you found everything you were looking for and that our team was friendly and helpful. Thank you for your kind words!
Easily found what I wanted
Very helpful and pleasant young woman on counter.
Not a huge array of kettles but that can be a plus.
14 mei 2026
Antwoord van ProCook - Bordon
We're so glad you had a positive experience with our team member and found our selection suitable. Thank you for your kind words!
Discovered pro cook what a lovely store…
Discovered pro cook what a lovely store every thing you need for the kitchen.
10 mei 2026
Antwoord van ProCook - Bordon
We're so glad you discovered us and found our store lovely with everything for your kitchen!
Great service
Great service. Very helpful and friendly. A good selection of quality kitchen items.
24 april 2026
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our service helpful and friendly.
Store extremely well laid out
Store extremely well laid out, with super helpful staff. Always a pleasure to shop here.
19 april 2026
Antwoord van ProCook - Bordon
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you find our store well laid out and our staff helpful.
Quality product and friendly, knowledgeable service
We bought a set of double thickness pro cook saucepans suitable for an induction hob. The saucepans were the perfect weight and we selected exactly what we needed. The lady, called Laura, in the shop ( within a country market store) was really helpful and very passionate about the product. She ensured that the range purchased was suitable for what, and how, we cook!!! A very personal service and we would highly recommend both the product and the customer experience!!!
20 april 2026
Antwoord van ProCook - Bordon
We're happy to hear you found the perfect saucepans for your needs! It's great that our team member was helpful and passionate, ensuring the range suited your cooking style. We appreciate your recommendation of our products and service!
Great range, excellent quality products
Great range of excellent quality products - I wished my kitchen was bigger! Staff were very friendly, helpful and knowledgeable without interfering. The shopping experience was a pleasure.
20 april 2026
Antwoord van ProCook - Bordon
We're happy to hear you found a great range of excellent quality products and that our staff were friendly, helpful, and knowledgeable. We appreciate your positive feedback about your shopping experience.
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