We bought two dinner sets from Procook at Freeport designer village Braintree. Just have to give a mention to the two lady’s who served us and were extremely helpful even helping take our purchases to... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH Braintree, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I recently bought a chef's knife from the Braintree shop. The product is excellent and very good value for money, the staff were very helpful and friendly, and the shop itself was bright and welcomi... Toon meer
Staff were friendly, knowledgeable and very helpful. After looking at all the things that interested me and asking their advice, I made my purchase.
Pro Cooks guarantees are genuine and they allow staff flexibility on replacing items. Our pan lids had become cloudy after many years use, but within the guarantee. Jennifer was brilliant in resolving... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit E1 Braintree Village, Charter Way, Chappel Hill, CM77 8YH, Braintree, Verenigd Koninkrijk
4,8
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Good products and helpful staff
There are a good range of products at very reasonable discouts at this store. The staff were also very friendly and helpful.
22 februari 2026
Antwoord van ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found a good range of products and friendly staff.
Antwoord van ProCook - Braintree
We appreciate your positive feedback regarding our great selection and helpful assistants; we are so happy you enjoyed them!
Chatty and happy staff.
13 februari 2026
Antwoord van ProCook - Braintree
We appreciate you letting us know our staff was chatty and happy; it means a lot to our team that you had a positive experience.
Very helpful staff
Very helpful staff. A bit disappointed that my details were not on your record in spite I am a regular customer.
9 februari 2026
Helpful friendly service.
9 februari 2026
Very helpful and knowledgeable.
The staff where very helpful and gave advice on the best product available for our budget.
9 februari 2026
Antwoord van ProCook - Braintree
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was helpful and gave great advice.
Good quality products!
9 februari 2026
Antwoord van ProCook - Braintree
We're glad you enjoyed your experience, and we appreciate your positive feedback. Thank you for letting us know.
Friendly and product savvy staff keen…
Friendly and product savvy staff keen to share their passion for the quality equipment they sell.
12 februari 2026
Antwoord van ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and knowledgeable.
Friendly staff always there to help and…
Friendly staff always there to help and advise Without following you around the shop whilst browsing
11 februari 2026
Antwoord van ProCook - Braintree
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff friendly and helpful while browsing.
Very good customer service ,friendly…
Very good customer service ,friendly knowledgeable staff. Great selection of kitchenalier at excellent prices. And lots of offers.
5 februari 2026
Best knife ever at the price WOULD buy…
Best knife ever at the price WOULD buy again and give as presents to freinds
26 januari 2026
I thought everything was good value for…
I thought everything was good value for money and staff were great.
2 februari 2026
Buy a new carving knife
The sales assistant was helpful and had some knowledge about the product
31 januari 2026
Antwoord van ProCook - Braintree
We appreciate you sharing your thoughts! We're so happy to hear that our sales assistant was helpful and knowledgeable about the product.
Antwoord van ProCook - Braintree
We appreciate your positive feedback regarding our great products and helpful staff; we are so happy you enjoyed them!
Very helpful :)
1 februari 2026
Very pleasant staff
31 januari 2026
Antwoord van ProCook - Braintree
We appreciate you letting us know our staff was knowledgeable and that you liked our great product! We are so happy to hear it.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.