The lady who served us went above and beyond what we expected. Having gone to the store with a problem we had, she did everything she could to sort it. Unfortunately they were down to one working till... Toon meer
Locatie
Wijzig locatieUnit 40 Lakeside Village, White Rose Way, DN4 5PH Doncaster, GB
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Lees wat reviewers zeggen
There was no problem with my purchase. Staff willing and polite. However, I did ask a question about the quality of the kitchen scissors I was buying and the staff member cheerfully said they were goo... Toon meer
Bedrijf heeft geantwoord
Ordered a replacement Milk Frother and Hot Chocolate Maker by telephone to Doncaster outlet and collected it 5 days later when we were over there. All ready for collection and a most friendly welcome... Toon meer
ProCook is a lovely , clean and organised shop, and the service and attention to detail is excellent, so whenever we go to Lakeside we pay them a visit. We may just go in to have a look, but we always... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 40 Lakeside Village, White Rose Way, DN4 5PH, Doncaster, Verenigd Koninkrijk
4,9
Uitstekend
803 reviews
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Antwoord van ProCook - Doncaster
We appreciate your kind words about our helpful and cheerful team.
Antwoord van ProCook - Doncaster
We're so glad you love our pans! We appreciate your kind words.
Amazing
Staff really helpful and kind, they got me what I was looking for, showed them an email price list and they said right this was,
Clean store as well, well stocked really happy 😃
The product and quality was just amazing with a 25 year guarantee
10 mei 2026
Antwoord van ProCook - Doncaster
We're delighted to hear our staff was helpful and kind in assisting you. It's wonderful that you found our store clean and well-stocked, and that you're happy with the product and its quality.
The staff member was so helpful and…
The staff member was so helpful and very kind. Very supportive and knowledgeable. She is an absolute asset to your company. Will definitely be using the Doncaster shop for further purchases.
9 mei 2026
Antwoord van ProCook - Doncaster
We're so happy to hear our staff member was helpful, kind, and knowledgeable. We appreciate your positive feedback and look forward to your future visits!
Lovely store and very helpful friendly…
Lovely store and very helpful friendly staff. Will definitely shop there again.
9 mei 2026
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy you enjoyed our store and helpful staff.
Purchased a set of 4 drinking glasses…
Purchased a set of 4 drinking glasses from pro cook Doncaster outlet, the price was very good for these, they are a good weight and lovely crystal design, very good quality for the price. The staff were very friendly and helpful, would definitely shop here again.
3 mei 2026
Antwoord van ProCook - Doncaster
We're so pleased you found our drinking glasses to be of good quality and excellent value. It's wonderful to hear our staff were friendly and helpful, and we look forward to your next visit.
Good service,Quality goods.
28 april 2026
We rang to check stock and the shop…
We rang to check stock and the shop assistant told us only 1 in stock .. coffee machine .. she would put it away for us .
I called the following morning and the sales assistant was very helpful , showed me the features , he even said he was sorry he was unable to carry it to my car as he was on his own .. excellent service
1 mei 2026
The store man was very helpful and very…
The store man was very helpful and very friendly, although we got what we wanted we never manage to get this saute pan on offer but the larger one is, we didn't want the larger one as we have previously purchased it.
28 april 2026
A great little treasure trove for professional and home caterers
A great store for most things catering related. The various products that I have purcharsed over the last 6 months are of great quality. The staff are very friendly and seem very knowledgeable about their products. Also have competitive prices.
29 april 2026
Helpful guidance on products when we…
Helpful guidance on products when we wanted it. Allowed to browse and make own decision.
27 april 2026
Antwoord van ProCook - Doncaster
We appreciate you sharing your experience! We're so happy to hear that you received helpful guidance and were allowed to make your own decision.
Great helpful staff
21 april 2026
Antwoord van ProCook - Doncaster
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy you found our shop clean and our colleague helpful.
Antwoord van ProCook - Doncaster
We appreciate you letting us know our staff was helpful and friendly; it means a lot to our team.
Antwoord van ProCook - Doncaster
We appreciate you taking the time to leave us this wonderful review! We're so happy that you found our service friendly, knowledgeable, and helpful.
Excellent staff
Wanted uncoated stainless steel frying pans. Staff very friendly and helpful explaining how to wash/care for them. Went to pay for 2 and was advised I could get set of 3 of same pans for £5 less!! Thank you to the two members of staff for caring.
20 april 2026
Lovely shop girls
15 april 2026
A great store
I found exactly what I've been looking for and the young sales advisor was extremely helpful. What a great store.
14 april 2026
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