Returned today to purchase a couple of extra pans to add to my set I only bought yesterday. The team in Eastbourne were so helpful and friendly. The triply stainless pans are so good. The quality is s... Toon meer
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Whilst looking for new saucepans due to buying an induction hob, the gentleman in the store was very knowledgeable and helped me choose what I needed and made sure it was what was suitable for my fami... Toon meer
Bedrijf heeft geantwoord
Staff are polite and knowledgeable about their products. They offer advice if you need it and recommend products. Just ask them. Jo the manager is very approachable
Having decided to replace some cookware and after quite a lot of reseach I decided to buy two items from ProCook. I first viewed them in their local store where the assistant was very helpful. But I d... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Verenigd Koninkrijk
- 01323 385786
4,9
Uitstekend
209 reviews
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Antwoord van ProCook - Eastbourne
We're so glad you found our quality fantastic and our prices reasonable! Thank you for your wonderful feedback.
The grater that I bought was of high…
The grater that I bought was of high quality - also nice to look around at other quality products
9 juli 2026
Really lovely and helpful staff
2 juli 2026
Antwoord van ProCook - Eastbourne
We are so pleased to hear that our team made such a positive impression. Your kind words about our staff are greatly appreciated.
Antwoord van ProCook - Eastbourne
We are so glad to hear that our team was friendly and helpful during your visit. We appreciate your kind words!
Very helpful and a nice product
27 juni 2026
Antwoord van ProCook - Eastbourne
We appreciate your positive feedback on our product and are so happy to hear that it was helpful for you!
Lovely shop
Lovely shop - bit of a wait to pay- but very nice and apologised for the wait.
27 juni 2026
The assistants were very helpful…
The assistants were very helpful friendly and informative in helping me fond what I wanted.
24 juni 2026
Antwoord van ProCook - Eastbourne
We're so glad our assistants were very helpful, friendly, and informative in helping you find what you wanted! Thank you for your kind words.
Very pleased….I did lots of research…
Very pleased….I did lots of research before buying the Procook griddle …. Exactly the size I wanted for my new induction hob. …….
A quality product. 25 year guarantee. Bought in the sale which was great …
I love Procook products …. Not the cheapest but worth the extra cost. Have their kettle too.
29 juni 2026
Friendly people who know their onions…
Friendly people who know their onions and don’t push and let me make my choice and help when I ask for it.
27 juni 2026
Staff are polite and knowledgeable…
Staff are polite and knowledgeable about their products. They offer advice if you need it and recommend products. Just ask them. Jo the manager is very approachable
26 juni 2026
The staff member was very knowledgeable…
The staff member was very knowledgeable of the product.
He also checked available products and left us to decide what we wanted to do and wasn't pushy which we linked
23 juni 2026
Another great purchase
I bought a set of plates, side plates and two oil sets. So pleased. Another superb purchase from Pro Cook.
22 juni 2026
Antwoord van ProCook - Eastbourne
We are so pleased to hear you are happy with your plates and oil sets. Thank you for sharing your positive experience with us.
very good products
it is the quality of your products that encouraged us to purchase 2 items and the staff and service was impeccable.
18 juni 2026
Antwoord van ProCook - Eastbourne
We're so happy you enjoyed our product quality and found our staff and service impeccable! We appreciate your kind words.
Excellent experience
Easy to find what I wanted and good choice of excellent quality products plus very pleasant service
19 juni 2026
Antwoord van ProCook - Eastbourne
We're so happy you easily found what you wanted and enjoyed our excellent quality products and pleasant service!
Extremely nice and helpful staff
Extremely nice and helpful staff. Stock of what I needed and good quality pans.
14 juni 2026
Antwoord van ProCook - Eastbourne
We're so glad you found our staff nice and helpful, and our pans good quality! Thank you for your kind words.
Attractive store
Attractive store, easy to find products. Helpful and friendly customer service.
18 juni 2026
Antwoord van ProCook - Eastbourne
We're so glad you enjoyed our store, product selection, and friendly customer service! Thank you.
I phoned in advance to check stock
I phoned in advance to check stock. My call was dealt with promptly and efficiently. When I called into the store the item I wanted had been put to one side and was ready for me to purchase. A very pleasant shopping experience.
13 juni 2026
Antwoord van ProCook - Eastbourne
We're so glad to hear you had such a pleasant shopping experience with us! Thank you for sharing your positive feedback; we truly appreciate it.
The service excellent
The service excellent. The teapot is beautiful and great quality. It was a gift for my sister, and she truly loved it.
6 juni 2026
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