ProCook - Eastbourne Reviews 

276
•
TrustScore 5 uit 5

4,9

Unit SU19, The Beacon Centre, BN21 3NW Eastbourne, GB

•

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I popped in on 18/10/26 to purchase some new kitchen scissors. Nice clean well laid out store and most importantly i was greeted with a smile and dealt with with 10/10 customer service from the you... Toon meer

Beoordeeld met 5 van de 5 sterren

Excellent Service from the staff member. I was asked if I needed assistance viewing kitchen knives in their cabinet. I explained what I was looking for and the staff member went through the various... Toon meer

Beoordeeld met 5 van de 5 sterren

The Eastbourne store was beautifully laid out with a fantastic selection of tempting products. The staff member was very informative. I bought a stunning Acacia wood tray with handles as a present for... Toon meer

Beoordeeld met 5 van de 5 sterren

The gentleman who served me went out of his way to explain about the product I purchased and as it was a knife put it in the accompanying box and wrapped it appropriately very good service polite and... Toon meer


Bedrijfsgegevens

  1. Kookwinkel

Geschreven door het bedrijf

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Geschreven door het bedrijf

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contactgegevens

  • Unit SU19, The Beacon Centre, BN21 3NW, Eastbourne, Verenigd Koninkrijk

  • 01323 385786

4,9

Uitstekend

TrustScore 5 uit 5

276 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(276)

25.355 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Excellent service!

The gentleman who served me went out of his way to explain about the product I purchased and as it was a knife put it in the accompanying box and wrapped it appropriately very good service polite and respectful.
Thank you!

20 oktober 2026
Beoordeeld met 5 van de 5 sterren

I popped in on 18/10/26 to purchase…

I popped in on 18/10/26 to purchase some new kitchen scissors.
Nice clean well laid out store and most importantly i was greeted with a smile and dealt with with 10/10 customer service from the young lady, who's name i didn't catch, on the shop floor at the time. My new scissors are perfect so in summary a no complaints shopping experience in all areas and I'll definitely return if and when required.

Thank-you.

18 oktober 2026
Beoordeeld met 5 van de 5 sterren

Excellent Service from the staff.

Excellent Service from the staff member. I was asked if I needed assistance viewing kitchen knives in their cabinet.
I explained what I was looking for and the staff member went through the various uses of the knives and how to use them properly.
On making my decision the items were securely removed from the cabinet and wrapped appropriately.
Very pleasant helpful member off staff.

15 oktober 2026
Beoordeeld met 5 van de 5 sterren

Fantastic products at amazing prices

The Eastbourne store was beautifully laid out with a fantastic selection of tempting products. The staff member was very informative. I bought a stunning Acacia wood tray with handles as a present for my nephew. The quality of the tray is first class. I’m delighted with it.

9 oktober 2026
Beoordeeld met 5 van de 5 sterren

Kind

Kind, helpful staff.Store easy to navigate

12 oktober 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so pleased to hear that you found our team kind and helpful, and that our layout made your shopping experience smooth and effortless. Thank you so much for your wonderful feedback!

Beoordeeld met 5 van de 5 sterren

Very friendly and knowledgeable sales…

Very friendly and knowledgeable sales assistant and excellent pricing of quality goods. Thoroughly recommend.

12 oktober 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so happy to hear that our sales team was friendly and knowledgeable! It's wonderful to know you were pleased with the value and quality of our products and that you highly recommend us. Thank you for your kind words.

Beoordeeld met 5 van de 5 sterren

Amazing kind professional service

Amazing kind professional service. Tracey was on many occasions a real pleasure to deal with and assuring.

11 oktober 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so happy to hear that you experienced such amazing, kind, and reassuring service from our team member. It is wonderful to know you had such a positive experience, and we truly appreciate your warm feedback!

Beoordeeld met 5 van de 5 sterren

Great service in Eastbourne

Tracey was extremely helpful when we were choosing new pans.
The pans themselves are fantastic and we're thrilled with our purchases.

4 oktober 2026
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Antwoord van ProCook - Eastbourne

We're so pleased to hear that our team member was extremely helpful during your visit! It's wonderful to know that you are thrilled with your new cookware and that the quality has met your expectations.

Beoordeeld met 5 van de 5 sterren

Excellent service

In both the Kingston, nr Epsom & Eastbourne branches, the personnel were very helpful and purchased everything I wanted! Thank you.

6 oktober 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so delighted to hear about your great experiences at both our locations! It's wonderful to know that our team members were very helpful and that you were able to purchase everything you needed. Thank you for taking the time to share your kind feedback.

Beoordeeld met 5 van de 5 sterren

Jess is so charming and helpful

Jess is so charming and helpful. Made the shopping experience more fun than usual!

30 september 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so glad to hear that our team member was so charming and helpful, making your visit extra enjoyable! Thank you for sharing such wonderful feedback with us.

Beoordeeld met 5 van de 5 sterren

Bought a wok pan

Good friendly staff and great products at reasonable prices.

29 september 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so pleased to hear that you experienced welcoming service from our team and enjoyed our great selection of items at fair value! Thank you so much for your wonderful feedback.

Beoordeeld met 5 van de 5 sterren

Customer service

The lady who greeted us and gave us all the discounts available,was so lovely and because of that I feel comfortable to return and buy more products

1 oktober 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so happy to hear that you had such a lovely greeting and were offered all the available savings! It's wonderful to know that you felt so comfortable during your visit, and we look forward to welcoming you back again soon.

Beoordeeld met 5 van de 5 sterren

Great service, great pan

Lovely, helpful, friendly service from a young woman in the Eastbourne store. She explained the different types of pan to me and helped me settle on a stainless steel stock pot which I have used since and is just what I wanted. There always seems to be some sort of offer on at ProCook and there was a great 20%-off-pans deal so I snapped it up. Plus the pan has a guarantee which is reassuring and the assistant gave me some helpful instructions for using and caring for the pan.

30 september 2026
Beoordeeld met 5 van de 5 sterren

Reasonably priced purchase

Reasonably priced purchase, good service

21 september 2026
Logo ProCook - Eastbourne

Antwoord van ProCook - Eastbourne

We're so pleased to hear that you found your purchase reasonably priced and that you experienced good service! We truly appreciate your positive feedback.

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