ProCook - Gloucester Reviews 

It was very good

Very helpful staff. Always a top quality product

The shop was clean & tidy & all the displays were clearly priced & well stocked. The staff member was very helpful.

Great quality purchase and a superb price, especially with the added bonus or discount.
Very pleased with the help from staff and with my item.

Went in with a faulty item, assistant checked the item and was happy to give me a refund or exchange. Verify friendly helpful staff.

Have found staff at Pro cook very pleasant and helpful on both occasions.
I had purchased a insulated teapot for a present at Christmas time unfortunately it recently developed a leak .
There was no problem when I returned the item to the store and obtained a new teapot. The member of staff polite and apologised for the inconvenience.

The sales assistant was very helpful and informative

I went to the cirencester branch, a day after I went to Gloucester outlet both stores were immaculate, and the sales people were so very helpful, polite and smiled, that makes the difference. When I need more work stuff i know exactly where I'm going.

Staff friendly and helpful.

Great choice of products online.
Ordered two black cast iron casserole dishes. One shallow, one round. Great quality!
Arrived in pristine condition, at the allotted time.All packed with great care in environmentally friendly recyclable packaging.
Love the products .. will be buying more from this company!

Very friendly customer service

Was good was good

Well stocked and laid out shop. Pleasant lady who served us.

Always excellent friendly service. I returned a saucepan lid. No question about replacing the item.

I love browsing & looking at the little gadgets you have.
Also had a hand held milk frother I have been looking for.

Assistant was ultra helpful and found exactly what we wanted ar a good price

Lovely lady assistant & extremely knowledgeable & helpful

The product purchased along with the professionalism of the staff initially with Leighton and subsequently with Klaudia made my experience what I would describe as Great. I was impressed the moment I walked into the ProCook Store in Gloucester Quay's. The selection of items on offer and the layout made my choosing the products I wanted easy.
From Pots and Pans, Cutlery, Baking Trays and ancillary equipment like Kitchen Scales to Spatulas.
But what adds more to the excellent products for me were the staff as previously mentioned Leighton and Klaudia, that said the other staff at work on the days I visited were as helpful and polite, the way they went about enriching my experience in their enviroment was inspiring, knowing when to leave me to peruse the items I was interested in and knowing when to be there for the extra knowledge sought about certain items.
Any issues that may have arisen were dealt with quickly and professionally.
A job well done and many thanks for the experience.