I popped into the store at Caledonia Park Designer Outlet in Gretna this morning looking for some airtight storage boxes for my homemade cookies. Even though the store isn’t very big—and I was... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG Gretna, GB
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Lees wat reviewers zeggen
Fantastic customer service. Product very good. I will be a returning customer. Looking at buying a new dinner service set and new knives. Staff very knowledgeable
Bedrijf heeft geantwoord
I had not been in this store for a long while, l really appreciated the assistant help as the cake tin l wanted was too high for me, she also got all my other items for me. Really helpful like a per... Toon meer
We needed to replace one bowl and they had the collection. Store was busy. Efficient and polite staff
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 55 Gretna Gateway Outlet Village, Glasgow Road, DG16 5GG, Gretna, Verenigd Koninkrijk
4,8
Uitstekend
894 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
We needed to replace one bowl
We needed to replace one bowl and they had the collection. Store was busy. Efficient and polite staff
31 mei 2026
Antwoord van ProCook - Gretna
We're glad we had the bowl you needed. It's wonderful our staff was efficient and polite, even when busy.
A wide selection of kitchen appliances
A wide selection of kitchen appliances. Staff friendly and helpful
22 mei 2026
Antwoord van ProCook - Gretna
We're glad you found a wide selection and our staff helpful! Thank you for your feedback.
Lady that served us was really helpful…
Lady that served us was really helpful and informative and helped us to choose the right knives for us.
25 mei 2026
Antwoord van ProCook - Gretna
We're so glad our team member was helpful and informative, assisting you in finding the perfect knives. Thank you!
Excellent service
Such a pleasant and helpful young lady served me as I chose new kitchen knives. Very happy with my visit and my knives.
24 mei 2026
Antwoord van ProCook - Gretna
We're so happy you had a pleasant visit and are delighted with your new kitchen knives! We appreciate your kind words.
Fantastic customer service
Fantastic customer service. Product very good. I will be a returning customer. Looking at buying a new dinner service set and new knives. Staff very knowledgeable
17 mei 2026
Antwoord van ProCook - Gretna
We're so pleased you had fantastic customer service and found our product very good. We look forward to welcoming you back for your new dinner service and knives!
Friendly helpful assistant who showed…
Friendly helpful assistant who showed us where to look for our item. Good selection. Quickly purchased
20 mei 2026
Antwoord van ProCook - Gretna
We're so glad our assistant was friendly and helpful, guiding you to your item. We appreciate your kind words!
Quick and easy Efficient knowledgeable staff in a well…
Efficient knowledgeable staff in a well stocked store.
13 mei 2026
Antwoord van ProCook - Gretna
We appreciate you sharing your positive experience.
Unfriendly welcome from instore staff
Unfriendly welcome from instore staff. Good selection of products
16 mei 2026
Antwoord van ProCook - Gretna
We are sorry to read this and will pass your comments on to the store
Great item good quality has more power…
Great item good quality has more power than it needs completes the mix with no effort.
15 mei 2026
Antwoord van ProCook - Gretna
We're so glad to hear you're enjoying the item's power and quality. Thank you for your wonderful feedback!
Antwoord van ProCook - Gretna
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very welcoming and knowledgeable staff.
7 mei 2026
Antwoord van ProCook - Gretna
We appreciate you letting us know our staff was welcoming and knowledgeable.
Antwoord van ProCook - Gretna
We appreciate your positive feedback regarding our offerings.
Excellent service
Excellent service. Good quality items at good prices especially utensil multi buys at 3 for £10 and 3 for £20
4 mei 2026
Antwoord van ProCook - Gretna
We're so pleased you had an excellent experience with our service and found great value in our items!
Antwoord van ProCook - Gretna
We're glad you found our shop clean, products neatly displayed, and staff friendly.
Great staff, great products
Staff is always so helpful, knowledgeable and friendly. An amazing array of products and good value for money
4 mei 2026
Antwoord van ProCook - Gretna
We're so happy to hear our staff is helpful and friendly! We appreciate you sharing your positive experience with our products and value.
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