Both of the ladies working there were so kind and nice and professional. And finally I found the bread knife I'm looking for. Highly recommend.
Locatie
Wijzig locatieUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
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Lees wat reviewers zeggen
Great customer service in the Hatfield store. Definitely will shop there again. Lovely, quality products. Happy customer!
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Toon meer
Bedrijf heeft geantwoord
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Verenigd Koninkrijk
4,8
Uitstekend
329 reviews
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Antwoord van ProCook - Hatfield
We appreciate you letting us know our staff was very helpful with the returns; it means a lot to our team.
Antwoord van ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Polite & efficient service.
23 september 2025
Antwoord van ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A great choice of good quality kitchen…
A great choice of good quality kitchen equipment at reasonable prices. I already have some ProCook saucepans, bought several years ago, that have been excellent in use, so this was the obvious place to get a replacement for another brand that had worn out.
17 september 2025
Antwoord van ProCook - Hatfield
We're happy to hear that you find our kitchen equipment to be of good quality and reasonably priced. It's great to know your older saucepans have served you well and that you chose us for a replacement. Thank you for your positive feedback.
Great range of items
Great range of items, good prices and very helpful staff. Thanks
4 september 2025
Good customer service
Got a little problem with the order, it was solved by the customer service very quickly and efficiently.
3 september 2025
Antwoord van ProCook - Hatfield
We appreciate you taking the time to share your experience. We're so happy to hear that our customer service team resolved the order issue quickly and efficiently!
A little disappointed
Spent £350 on precook products which are a great product but then got an email 2 days later offering 20% bank holiday discount which was frustrating. Contacted customer services and asked if they could honour the extra discount which they wouldn’t
19 augustus 2025
Antwoord van ProCook - Hatfield
We appreciate your feedback. We're sorry to hear about the timing of your purchase and the subsequent discount. We acknowledge your frustration with our policy. We'll review your comments to improve our customer experience.
Staff member was really helpful and…
Staff member was really helpful and nice. Quite tall with long brown hair. I got what I needed when I went in.
28 augustus 2025
Antwoord van ProCook - Hatfield
We're happy to hear that our staff member was helpful and nice during your visit! Thank you for letting us know you got what you needed. We appreciate your feedback!
Great products at great prices
Great products at great prices and great customer service
22 augustus 2025
Antwoord van ProCook - Hatfield
We appreciate your positive feedback! We're so happy you enjoyed our great products, prices, and customer service.
Antwoord van ProCook - Hatfield
We appreciate your feedback that our service was well-informed and personal! We are so glad to hear that you are happy with our service.
Chef's Treasure shop
So glad to had find your ProCook so close to us! I found everything I needed in my kitchen 🙌
Definitely will go back for more goodies!
19 augustus 2025
Antwoord van ProCook - Hatfield
We're so glad you discovered our ProCook store nearby! It's wonderful to hear you found everything you needed for your kitchen and plan to return for more. Thanks for your great feedback!
Antwoord van ProCook - Hatfield
We appreciate your positive feedback! We're so glad you value our good quality and our value for money.
Great help and nothing was to much when…
Great help and nothing was to much when I asked to see the product.
18 augustus 2025
Antwoord van ProCook - Hatfield
We're happy to hear that you received great help and that we could readily show you the product. Thank you for your positive feedback!
The staff were very helpful
31 juli 2025
Antwoord van ProCook - Hatfield
We're happy our staff was helpful. We appreciate you taking the time to leave us this positive feedback!
Antwoord van ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We are so happy to hear that you found our staff helpful and our store clean.
Good experience
We went for a new set of saucepans.
The lady who served us was very helpful showing us the options and what was available.
It is our go to store for kitchen items
1 augustus 2025
Antwoord van ProCook - Hatfield
We're happy to hear that the service you received while choosing your new saucepans was so helpful. It's great to know we're your go-to store for kitchen items. Thank you for your positive feedback!
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