The Hereford store staff are brilliant; knowledgable and super helpful. I stocked a new kitchen with everything - pots, pans, cutlery, plates etc. As someone who has not bought much kitchen ware befor... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We were on holiday and I just like visiting cook shops. Buying a Chef's knife had been on my list for a long time but there hadn't been any urgency. Entering the shop I was offered help IF I wante... Toon meer
Visiting Hereford for the day shopping and called in the store as I’ve been looking for a set of saucepans for ages. Saw some lovely pans and spoke with Amelie who was very helpful and it turned out t... Toon meer
Visited the Hereford store whilst on holiday, looking for a good kitchen knife, after a little help from the young lady in store I purchased the ProCook Contour kitchen knife, I had a try whilst in... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
UNIT 4, OLD MARKET, HR4 9HX, HEREFORD, Verenigd Koninkrijk
- 01432 656633
4,9
Uitstekend
335 reviews
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Such helpful and knowledgeable staff in…
Such helpful and knowledgeable staff in the Hereford store
9 november 2025
Antwoord van ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our Hereford store staff helpful and knowledgeable.
Very happy with the service and help I…
Very happy with the service and help I was given
9 november 2025
Antwoord van ProCook - Hereford
We appreciate you taking the time to leave us this great review! We are so happy to hear about the service and help you received.
Great products and a really helpful…
Great products and a really helpful sales assistant. And a good offer.,
8 november 2025
Antwoord van ProCook - Hereford
We appreciate your positive feedback! We are so happy you liked our great products, helpful sales assistant, and good offer.
Antwoord van ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Nice to visit a store
I have shopped online with Procook; this was the first time I had visited a store. There was a huge selection of cookware and it was great to be able to browse and see the actual products. The staff were friendly and helpful.
6 november 2025
Antwoord van ProCook - Hereford
We're glad to hear you enjoyed visiting our store and seeing our cookware selection in person. It's great to know our staff were friendly and helpful. We appreciate your feedback!
Antwoord van ProCook - Hereford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Antwoord van ProCook - Hereford
We're glad you had a great experience with our knowledgeable team. Thanks for your positive feedback; it means a lot to us.
Always buy cooking utensils from pro…
Always buy cooking utensils from pro cook, but usually online. So went to the new shop that opened in Hereford. Lovely shop! Staff super helpful too. Top marks 😊
2 november 2025
Antwoord van ProCook - Hereford
We're so happy to hear that you enjoy our cooking utensils and that you had a lovely experience at our new shop in Hereford. We appreciate your positive feedback about our helpful staff!
Antwoord van ProCook - Hereford
We appreciate you letting us know about our excellent service and helpful staff; it means a lot to our team.
Antwoord van ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy you found our customer service helpful and liked our products.
1st time in the new store
1st time in the new store. The staff were really helpful and friendly, we found exactly what we needed.
2 november 2025
Antwoord van ProCook - Hereford
We're so glad you enjoyed your first visit to our new store! It's wonderful to hear our staff was helpful and friendly and that you found what you needed.
Amazing range and very helpful staff
29 oktober 2025
Antwoord van ProCook - Hereford
We appreciate you letting us know our staff was helpful and that you enjoyed our amazing range! We are so happy to hear it.
You have a lovely shop in Hereford
You have a lovely shop in Hereford. The staff are knowledgeable and more than happy to help. Polite and friendly faces greet you as you arrive. The product I had designs on was in stock. If you are able to keep your prices keen, more people would prefer to shop like this rather than on line which can be a minefield.
1 november 2025
Antwoord van ProCook - Hereford
We're glad you enjoyed your experience in our Hereford shop. It's great to hear that our team's knowledge and friendliness stood out to you, and that the product you wanted was available. We appreciate your feedback on pricing, as we always want to offer the best value.
Friendly helpful staff, good products
Friendly, helpful staff. The products I have brought work well and I love the fact that plastic packaging and usage in products is kept to a minimum. I wish there was more metal and glass then plastic in the products themselves but I appreciate that's not easy in today's world.
29 oktober 2025
Antwoord van ProCook - Hereford
We appreciate your positive feedback regarding our helpful staff and effective products with minimal plastic. We acknowledge your point about increasing metal and glass in our products and are always looking for ways to improve our packaging.
Antwoord van ProCook - Hereford
We appreciate your positive feedback! We are so happy to hear our store staff was knowledgeable and helpful to you.
the customer service I was given
The customer service i was given at the Hereford store, i couldn't make my mind up on a knife block and returned the product twice. the staff was excellent and i got the perfect one in the end.
19 oktober 2025
Antwoord van ProCook - Hereford
We're glad you enjoyed your experience at our Hereford store. It's great to hear that our staff was helpful while you were choosing a knife block. Thank you for your positive feedback.
Antwoord van ProCook - Hereford
We appreciate your positive feedback regarding our helpful staff and great products; we are so happy you enjoyed them!
Great First visit
First visit, lots of lovely things, well priced and my Spaniel Lola was spoilt with treats xx Will be back !
18 oktober 2025
Antwoord van ProCook - Hereford
We're happy to hear that you found lovely, well-priced items during your first visit! We're so glad Lola enjoyed the treats. Thank you for your positive feedback; we look forward to your return!
Antwoord van ProCook - Hereford
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and friendly.
Good and helpful assistance
4 oktober 2025
Antwoord van ProCook - Hereford
We're happy to hear that our assistance was helpful to you. We appreciate your positive feedback and thank you for sharing.
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