Bought a Wok and Frying pan from Lewes, quality is amazing we’ve had Ninja before which we were very disappointed with. We have used both of them already and are fantastic. The staff were very knowled... Toon meer
Locatie
Wijzig locatie20-21 High Street, BN7 2LN Lewes, GB
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Lees wat reviewers zeggen
Excellent product (green shallow cast iron dish). Solid, well made, good looking. Lovely shop in Lewes with very helpful staff.
Purchased four matching mugs. Good quality at a reasonable price. Didn't have to wait to be served. Items wrapped and packed satisfactorily.
Bedrijf heeft geantwoord
Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
20-21 High Street, BN7 2LN, Lewes, Verenigd Koninkrijk
4,9
Uitstekend
486 reviews
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Super helpful service
The lady sales assistant went the 'extra mile' to help with my purchase.
6 april 2026
Really professional and friendly…
Really professional and friendly service from Monika. She was so helpful and accommodating
1 april 2026
Enjoyed browsing the shop.
1 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Staff were amazing
Stall very knowledgeable and very helpful plus the products are second to none.
31 maart 2026
Antwoord van ProCook - Lewes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff knowledgeable and helpful and liked our products.
Great products and service in Lewes and good prices!
I went to product cook on a cold Sunday recently. Most shops were empty except this one. I wanted something particular. The single staff member was very helpful. She found my product, I paid for it then decided to look for another due to the reasonable prices! Unheard of in Lewes. I bought the second item. Love that shop and helpful staff member unflappable.
29 maart 2026
Antwoord van ProCook - Lewes
We're happy to hear that you enjoyed your recent shopping experience on a quiet Sunday. We appreciate your positive comments regarding our helpful team member and our reasonable prices. Thank you for your feedback and your purchases!
Antwoord van ProCook - Lewes
We regret you experienced limited assistance. We appreciate your feedback and will address this with our team.
Purchased a rechargeable coffee bean…
Purchased a rechargeable coffee bean burr grinder. Exchanged a frying pan that had seemed to have lost its non-drink capability.
15 maart 2026
Antwoord van ProCook - Lewes
We appreciate you sharing your experience. We're glad you purchased the grinder and exchanged the frying pan. Thank you for your feedback; it helps us improve.
Good demonstration of product use from…
Good demonstration of product use from staff. Found lady helpful and informative.
10 maart 2026
Antwoord van ProCook - Lewes
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and informative.
Helpful staff
A helpful and enthusiastic staff member swiftly located an item that I had asked about. He showed me the key features and I made my purchase. He also told me about the warranty.
10 maart 2026
Antwoord van ProCook - Lewes
We're happy to hear that our staff swiftly located the item you asked about and explained its features and warranty. We appreciate your positive feedback and are glad you made a purchase.
Very friendly and helpful service
Very friendly and helpful service. When home found that one of the boxes was opened and items missing, as used for display in store. Rectified immediately and box replaced. Given discount.
8 maart 2026
I visited the shop in Lewes twice this…
I visited the shop in Lewes twice this week and both times such amazing staff. So very helpful and courteousz
12 maart 2026
Good advice from shop assistant and…
Good advice from shop assistant and good range of products.
7 maart 2026
Friendly and helpful staff
25 februari 2026
Antwoord van ProCook - Lewes
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Very useful explanation by staff in…
Very useful explanation by staff in looking at cooling utensils which led to us making a purchase
6 maart 2026
Antwoord van ProCook - Lewes
We appreciate you sharing your experience! We're so happy to hear that our staff's explanation about the cooling utensils was useful in your purchase decision.
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