As we are about to have a new kitchen fitted with an induction hob , we were looking to upgrade our pots etc. The assistant in the Livingston store couldn't have been more helpful, explaining the pros... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX Livingston, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Product fit for purpose, great for hot chocolate etc. Good value Aside: a bit annoyed to see a mixer I bought earlier in the month, substantially reduced in price
Bedrijf heeft geantwoord
I cannot praise the staff at the Livingston branch enough, I popped into replace a granite wok which was showing signs of pitting after much use. The assistant said “ but they have a 25 year guarant... Toon meer
Bedrijf heeft geantwoord
I have bought three different sized milk pans, two frying pans, a wok, knives and some other kitchen gadgets from the Livingston shop. The staff are incredibly helpful and knowledgeable and not push... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 103 Livingston Designer Outlet, Almondvale Avenue, EH54 6QX, Livingston, Verenigd Koninkrijk
4,9
Uitstekend
731 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Customer service was excellent
Customer service was excellent. I was buying a gift and staff were able to look at my previous orders to ensure I didn’t duplicate. Quick friendly and attentive service.
4 juli 2026
Antwoord van ProCook - Livingston
We're so pleased to hear our customer service was excellent and that our staff were able to help you find the perfect gift without duplication! We appreciate your kind words about our quick, friendly, and attentive service.
Antwoord van ProCook - Livingston
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be helpful and friendly.
Antwoord van ProCook - Livingston
We are so happy to hear you enjoyed our service and found our staff friendly. We appreciate your kind words about our pots!
Sales staff were very helpful in…
Sales staff were very helpful in guiding us in our choice of kitchenware
7 juli 2026
Antwoord van ProCook - Livingston
We're so glad our sales staff were helpful in assisting you with your kitchenware choices! Thank you for your wonderful feedback.
Antwoord van ProCook - Livingston
We truly appreciate your kind words about our excellent advice and service. Your feedback means a lot to our team.
Helpful and happy servers
29 juni 2026
Antwoord van ProCook - Livingston
We appreciate your kind words about our team. It's wonderful to hear that you found our servers to be so helpful and happy.
It was exactly what i wanted
It was exactly what i wanted. The staff were very friendly and helpful.
26 juni 2026
Assistant helped us straight away and…
Assistant helped us straight away and guided us to the appropriate purchase for our needs
27 juni 2026
Helpful and friendly staff who guided…
Helpful and friendly staff who guided us to the ideal purchase.
18 juni 2026
They were very good and very helpful
24 juni 2026
Staff were friendly and helpful.
10 juni 2026
Antwoord van ProCook - Livingston
We appreciate your kind words.
Knowledgeable and helpful staff helped…
Knowledgeable and helpful staff helped me get what I wanted very quickly.
9 juni 2026
Excellent again.
12 juni 2026
I have been working abroad for a few…
I have been working abroad for a few years and as soon as I stepped into Livingston designer outlet the first shop we wanted to go to was pro cook, always great products and service.
11 juni 2026
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.