In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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Lees wat reviewers zeggen
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Toon meer
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
Bedrijf heeft geantwoord
This rating is mostly directed at the young assistant who served me. She was so lovely, so helpful, so knowledgeable. I hope this reaches her so she knows how much I appreciated her friendliness an... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Verenigd Koninkrijk
- 0114550 0341
4,9
Uitstekend
213 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Knowlegable advice
Was approached by a lovely young lady who was very knowlegeable was able to give me good advice
23 september 2026
Great customer service
Great customer service. Helped me to find food probe and explained its function clearly.
15 september 2026
Staff are well versed in what they are…
Staff are well versed in what they are selling.
21 september 2026
Nice Service
We were happily served by staff who knew about the product. We are really happy with our cast iron casserole. Cooks lovely and just right for our needs.
16 september 2026
The staff is very helpful
16 september 2026
Great quality and service.
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great.
Love that each piece of the dinner service is individual.
The home delivery took longer than expected but they did keep me informed and thankfully I wasn’t in a rush for them.
8 september 2026
All the assistants were helpful
All the assistants were helpful. Very happy and smiling. Helped me with my purchase.
17 september 2026
The girl in the store at Meadowhall was…
The girl in the store at Meadowhall was super helpful and friendly
11 september 2026
Helpful informative staff.
Helpful informative staff.
Also helped with how to take my purchases to the car!!
14 september 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Staff so helpful and really know about…
Staff so helpful and really know about the products.
13 september 2026
Antwoord van ProCook - Meadowhall
We're so pleased to hear that you found our staff helpful and knowledgeable about our products! Thank you for your wonderful feedback.
Got my hands on what I wanted straight…
Got my hands on what I wanted straight away. Would use Procook again.
6 september 2026
Went into the Meadowhall store today…
Went into the Meadowhall store today and the young lady in there could not have been more helpful , she went above and beyond her role , her name was Kiera
6 september 2026
Review zonder uitnodiging
Very good customer service in shop
Very good customer service in shop. Products have been great so far.
31 augustus 2026
Nice helpful staff
4 september 2026
Could not fault the service
Could not fault the service. The assistant took time to find out what I needed and matched it with suitable items.
2 september 2026
The service was fantastic
The service was fantastic. Staff asked if I needed help with anything. Helped showing me how something worked. Extremely friendly and helpful without being at all pushy. Would definitely recommend. There was a great selection of kitchen ware and easy to find everything I needed.
10/10
31 augustus 2026
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