Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
Locatie
Wijzig locatieUnit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
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Lees wat reviewers zeggen
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... Toon meer
Bedrijf heeft geantwoord
Lovely shop with a wide selection of quality products. I was able to find what I wanted and pleasantly surprised at the good quality and competitive price. Staff were friendly and helpful and I was... Toon meer
Bedrijf heeft geantwoord
I bought a knife sharpener as a gift as I already have one. The shop assistant was knowledgeable about the product and recommended a cheaper one, I knew what I wanted and we had a good conversation re... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, Verenigd Koninkrijk
4,9
Uitstekend
624 reviews
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Friendly helpful service Good quality…
Friendly helpful service Good quality products
29 augustus 2026
Purchased a superb set of knives with…
Purchased a superb set of knives with very helpful advice and professional, friendly service.
29 augustus 2026
Cooking on gas!
The staff member offered good advice in a friendly and professional manner which enabled me to make an informed selection.
29 augustus 2026
Great service!
We bought quite a few items and the lady who helped us was great, she managed to get us a good deal on the items we bought, plus they had extra savings which was a bonus
28 augustus 2026
What a fantastic selection of kitchen…
What a fantastic selection of kitchen accessories, definitely be my first choice in the future. Prices are reasonable. worth a check if you reqiuire anything for the kitchen.
27 augustus 2026
Knowledgeable staff
26 augustus 2026
Good customer service staff were polite…
Good customer service staff were polite and helpful.
21 augustus 2026
Very helpful and polite assistant
25 augustus 2026
Very nice staff in Metrocenter shop and…
Very nice staff in Metrocenter shop and very nice for people
21 augustus 2026
Staff were helpful in locating the item…
Staff were helpful in locating the item i was looking for.
17 augustus 2026
Staff were very helpful and very…
Staff were very helpful and very understanding when I had a problem with the product that I purchased.
20 augustus 2026
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Will definitely return.
15 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Very nice sales assistant
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and and will certainly go back to same store.
14 augustus 2026
Antwoord van ProCook - Metro Centre
We're so pleased to hear that our sales assistant was able to help you find the ideal plates, even though they weren't on display! It's wonderful that you plan to add to your collection and will return to our store.
Antwoord van ProCook - Metro Centre
We're so happy to hear that you're pleased with the price and the quality of our blades! Thank you for your positive feedback.
Store set out nicely
Store set out nicely, found what I wanted straight away and the girl serving was helpful.
15 augustus 2026
Antwoord van ProCook - Metro Centre
We're so glad you found our store nicely set out and that you located what you needed straight away! It's wonderful to hear our team member was helpful. Thank you for your kind feedback.
Antwoord van ProCook - Metro Centre
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so friendly and keen to help.
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