Helpful as always. Unfortunately our labrador puppy decided that he would help empty the dishwasher, caught his id tag and pulled the whole fully loaded bottom basket across the kitchen. 13 dinner p... Toon meer
Locatie
Wijzig locatieUnit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Lees wat reviewers zeggen
First you sold bread making machines, nowhere else in rushden does, your people were extremely helpful, not pushy,I paid and had a walk around the shop bright,clean,uncluttered a good selection of pr... Toon meer
We already have one milk pan and absolutely love it , non stick ,great for sauces and boiling milk. Never sticks really easy to clean. We decided to get another one to add to our collection. Get one h... Toon meer
Very good quality Product - I was surprised because I had called previous day to check the stock and when went next day both the product was at the till. Amazing - A simple gesture which made an impre... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, Verenigd Koninkrijk
4,8
Uitstekend
1K reviews
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Ease and speedy results
Ease of getting help in the shop with friendly, knowledgeable staff.
Able to purchase everything I wanted with no hassle
9 oktober 2026
Antwoord van ProCook - Rushden Lakes
We're so happy to hear that our friendly and knowledgeable team made it easy for you to get help! It's wonderful to know you were able to find everything you were looking for without any hassle.
Antwoord van ProCook - Rushden Lakes
We are so pleased to hear that you enjoyed our excellent service, affordable rates, and high-quality items! Thank you for sharing your positive feedback with us.
Satisfied Customer
Well organised friendly staff with good quality products at reasonable prices.
2 oktober 2026
Antwoord van ProCook - Rushden Lakes
We're so glad you appreciated our well-organized layout, good quality products, and fair pricing! We're also delighted to hear our team made a positive impression with their welcoming service. Thank you for your wonderful feedback.
Antwoord van ProCook - Rushden Lakes
We're so pleased to hear that you had such a wonderful experience with our team. We truly appreciate your positive feedback!
The sales lad was very keen to help and…
The sales lad was very keen to help and knew about all the items we asked for very pleasant person and helpful
19 september 2026
Antwoord van ProCook - Rushden Lakes
We're so happy to hear that our team member was keen to assist you and well-informed about all the items you inquired about! It is wonderful to know he provided such a pleasant and helpful experience during your visit. Thank you for your kind feedback.
Antwoord van ProCook - Rushden Lakes
We are so glad to hear that our team member provided you with very helpful guidance. We truly appreciate your kind words and positive feedback!
You had what I was looking for and the…
You had what I was looking for and the staff were very helpful
28 september 2026
Antwoord van ProCook - Rushden Lakes
We're so pleased to hear that we had exactly what you were searching for and that our team provided such great assistance. Thank you for taking the time to share your wonderful feedback with us!
First you sold bread making machines
First you sold bread making machines, nowhere else in rushden does, your people were extremely helpful, not pushy,I paid and had a walk around the shop bright,clean,uncluttered a good selection of products. I parked opposite but didn't shop anywhere else
Thank you will visit again.
28 september 2026
Antwoord van ProCook - Rushden Lakes
We are so pleased to hear that our team was helpful, friendly, and well-informed during your time with us. We truly appreciate your positive feedback!
Customer Service Experience
Hello
I had an issue with one of my items received, I found it very easy to get through to your customer service team and person I spoke to was friendly and helpful. My replacement was delivered the next day. Top service and it has made me want to buy all my kitchen products from you so well done.
In another note the assistants in the Rushden store were also very nice.
22 september 2026
Very pleasant,polite and helpful staff.
30 september 2026
Staff were friendly and helpful
Approached by a friendly and helpful member of staff who helped me decide on my purchase - I purchased 2 knives a pairing knife and utility knife to match the set I already had - certainly saved having to buy a completely new set! Knifes are really good and sharp straight out of the box
24 september 2026
Antwoord van ProCook - Rushden Lakes
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Antwoord van ProCook - Rushden Lakes
We're so happy to hear that you find our kitchen knives to be a worthwhile investment! We truly appreciate your positive feedback.
Very helpful and friendly staff
Very helpful and friendly staff. A very nice layout of the shop which makes finding what you are looking for, easy.
22 september 2026
Helpful and friendly
The man I spoke to was very helpful and informative. I didn't feel any pressure to buy. I did make a purchase and am very happy with it
22 september 2026
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