Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1001, Montfichet Rd, E20 1EJ London, GB
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Lees wat reviewers zeggen
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Toon meer
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Toon meer
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 1001, Montfichet Rd, E20 1EJ, London, Verenigd Koninkrijk
4,8
Uitstekend
1K reviews
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Very professional and friendly staff at…
Very professional and friendly staff at the Stratford Westfield branch. A vast different to the ones in Westfield Shepherd’s Bush where I had a bad experience several years ago.
I had decided not to use procook again, but the Stratford branch staff provided excellent service. Friendly, welcoming and knew their goods well. I have changed my idea about the shop. Will be happy to go into the stores again.
4 juli 2026
Antwoord van ProCook - Westfield Stratford
We're so happy to hear that the Stratford branch staff provided such excellent service and that your recent experience has changed your perception of our stores. It's wonderful to know they were friendly, welcoming, and knowledgeable about our products.
Friendly bubbley helpfull lady working…
Friendly bubbley helpfull lady working in shop.
Hreat experience...
27 juni 2026
Antwoord van ProCook - Westfield Stratford
We're so glad you had a great experience and found our team member friendly, bubbly, and helpful! We appreciate your kind words.
Antwoord van ProCook - Westfield Stratford
We appreciate you letting us know our products are good and our service is calm; it means a lot to our team.
Super Friendly and Knowledgeable Staff :)
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and how she feels about each design etc. She was super knowledgeable, respectful and bubbly speaking to me as a customer. As someone who suffers from anxiety, this really helped me find what I was looking for whilst making me feel comfortable. Super grateful. I’ll definitely come back and buy more.
30 juni 2026
Review zonder uitnodiging
Good customer service
Good customer service, friendly staff and good offers in the store.
24 juni 2026
Top Quality products at competitive…
Top Quality products at competitive prices and guarantee.. Wow ! I dont think any other brand beats that..
27 juni 2026
Helpful staff
Friendly and helpful staff at the store.
She helped me locate the product and discussed the advantages and disadvantages of each.
20 juni 2026
The store employees were very helpful
The store employees were very helpful. The store was well laid out and easy to find what I was looking for. The checkout was smooth. The product represented fair value.
22 juni 2026
Antwoord van ProCook - Westfield Stratford
We're so pleased you found our staff helpful and the store well-organized. We appreciate your positive feedback on your smooth checkout and product value!
Cool shop
The staff was great! Super friendly and helpful! It's always nice shopping here
22 juni 2026
Antwoord van ProCook - Westfield Stratford
We're so glad you enjoyed your shopping experience and found our staff friendly and helpful! Thank you for your kind words.
It’s really good quality and heavy and…
It’s really good quality and heavy and worth of money.
20 juni 2026
Antwoord van ProCook - Westfield Stratford
We're happy you found our quality and value excellent. Thank you!
Excellent customer service by the staff…
Excellent customer service by the staff members who were friendly, knowledgeable and engaging. I will be returning to the shop.
15 juni 2026
Antwoord van ProCook - Westfield Stratford
We're so glad to hear you had an excellent experience with our friendly, knowledgeable, and engaging staff. We look forward to your return!
very good service
I really liked the staff, they were very nice and helped me with my questions
18 juni 2026
Antwoord van ProCook - Westfield Stratford
We're so happy our staff was very nice and helped you with your questions. Thank you for your kind words!
From the moment I walked into the store…
From the moment I walked into the store the sales assistant greeted me with a friendly smile and asked if I needed any help while not being over bearing.
I knew what I needed but didn't know the professional name, I explained what I wanted and was give options and advice on each option once the sale assistant quickly identified what it was I wanted
A really lovely experience and staff
13 juni 2026
The customer service was brilliant
The customer service was brilliant, they were very helpful
9 juni 2026
Antwoord van ProCook - Westfield Stratford
We are so glad our customer service was brilliant and very helpful! We appreciate your kind words.
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