Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1001, Montfichet Rd, E20 1EJ London, GB
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Lees wat reviewers zeggen
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Toon meer
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Toon meer
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Geschreven door het bedrijf
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contactgegevens
Unit 1001, Montfichet Rd, E20 1EJ, London, Verenigd Koninkrijk
4,8
Uitstekend
1K reviews
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The man was realy good and helpfull was…
The man was realy good and helpfull was easy to chose
22 april 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Staff were cheerful and helpful!
25 april 2026
Antwoord van ProCook - Westfield Stratford
We appreciate you letting us know our staff was cheerful and helpful; it means a lot to our team.
Antwoord van ProCook - Westfield Stratford
We appreciate your positive feedback regarding our staff, product, and service; we are so happy you are pleased with everything!
Helpful staff Good stock of items
20 april 2026
Antwoord van ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful, and we had a good stock of items; it means a lot to our team.
Had what i neededstaff helpful
19 april 2026
Antwoord van ProCook - Westfield Stratford
We're happy to hear that our staff was helpful and that you found what you needed. Thank you for your feedback.
Amazing service from the young guy from…
Amazing service from the young guy from entering the store to leaving the store and so easy to navigate thru store .
22 april 2026
Antwoord van ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received amazing service and found our store easy to navigate.
Would highly recommend Procook
I've ordered a few times from Procook. The choice of items is good. It's always been bakeware I've ordered and always been pleased with the quality. I've never had to contact customer services because I've never had cause to. Their website is easy to navigate and the process of ordering is easy. Would highly recommend 👌
13 april 2026
Antwoord van ProCook - Westfield Stratford
We appreciate you sharing that our staff was friendly and that our store at Stratford was nice!
The service was impeccable
The service was impeccable, but the price of the product was wrong, when to pay it shows a much expensive price that caused a big confusion, might be because the product was placed in a different shelf.
17 april 2026
Antwoord van ProCook - Westfield Stratford
We appreciate your feedback and are sorry to hear about the pricing confusion. We'll look into why the price was incorrect and ensure this doesn't happen again.
The best,
The best,
I bought a kitchen robot from ProCook Westfield and I’m very happy with it. It kneads dough really well, is easy to use, and stays stable during operation. Perfect for homemade bread and pizza. Friendly staff and a pleasant in-store experience.
10 april 2026
Antwoord van ProCook - Westfield Stratford
We're happy to hear you're very pleased with your kitchen robot from ProCook Westfield! It's great to know it kneads dough well, is easy to use, and stays stable. We appreciate your positive feedback regarding our friendly staff and pleasant in-store experience.
Antwoord van ProCook - Westfield Stratford
We appreciate you letting us know our assistants were friendly and helpful; it means a lot to our team that you had a positive experience.
Stratford ProCook shop is nice and…
Stratford ProCook shop is nice and lovely. Everything you need is there, really happy with my purchases here
18 april 2026
Excellent customer service
I had a really good customer service on Wednesday at around 9:00 in Westfield Stratford.
15 april 2026
Excellent customer service, great selection of items
The wonderful (scarved) lady who helped us find our new set of kitchen knives was very professional, very knowledgeable of the products being sold in the store and very helpful.
6 april 2026
Never been in pro cook shop but glad i…
Never been in pro cook shop but glad i did got a can opener and its perfect
9 april 2026
Very helpful telling me all about the…
Very helpful telling me all about the products at the till and what I could buy fir £10 also the bargain box I liked to.
9 april 2026
The assistant was polite
9 april 2026
Gave me time to look at selection
Gave me time to look at selection, answered my questions on items, provided advice and recommended what would suit me best
8 april 2026
Antwoord van ProCook - Westfield Stratford
We're happy to hear that you had a great experience! We appreciate you taking the time to share your feedback and are glad we could assist you effectively.
Antwoord van ProCook - Westfield Stratford
We appreciate you letting us know our staff was helpful; it means a lot to our team that you had a positive experience.
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