Proplates Reviews 

excellent customer service and quality product

Not sure why such a low score, had some dealership plates made with my own design, ordered on sat, got back to me with the first draft early monday morning, asked for a slight change (talking a few pixels difference) which they obliged to do with no fuss and sent a second draft the next day. Fair enough the communication was abrupt and straight to the point but I don't really mind as long as the job gets done. Agreed on design layout and they arrived on thursday morning. Well packaged and they look great.

Excellent presales interaction and particularly exemplary and effective after sales with Daniel.

Pro Plate are consistently high end manufactures with the added bonus of personalised products.

September 2025

All ways get my plates from them well made fast delivery good prices well happy with

Ordered plates from this company and more than a week later nothing. No answers to any of the emails I have sent requesting an update, and even more helpfully the number listed on the website to contact them is out of service. So I am out of pocket, no plates and not a word from the company. Seems incredibly suspicious!

Lee gave my some great service, i own a car leasing company so i will be back to buy in bulk in the future WELL DONE LEE

Fantastic replica dealer plates really happy with them 👍

Amazing plates, look fantastic, easy to use designer on the website making them how you want. Definitely recommend

Ordered 3 number plates cost over £40 got one plate and two stickers had a reply that’s what was ordered could have bought the stickers for a fraction of the price !
Totally ripped still need the plates got to buy else ware now … get rich quick company avoid.. I buy loads of plates for cars and van thought I give these a try … lol 😂 what a sausage I am … be warned guys .. loads of good reliable company’s out there

Easy ordering process and super quick delivery. Plates are perfect! Thank you :)

Ordered plates then got asked a question on whether I wanted one style or another style? Completely confused me after receiving email at close to midnight. So I asked what's the difference? Still haven't received plates Ordered on Saturday its now Wednesday. Now im being asked to pay £6 more

Yeah alright il just keep paying you money guys. Do you think i was born yesterday? These have got to be a scam said free delivery not even been made to get dispatched and asking for more money wow

I did however receive two stickers from this company. But not actually registration plates 🤪🤪🤪

Not one to complain but didn't receive what the company are named or advertised as registration plates i received stickers 🙃

i've placed an order and paid extra for delivery within 1-2 working days and my plate still hasnt been delivered and I keep trying to call the company and email them but no one is coming back to me! beginning to wonder whether this company is real or just a SCAM!

The customer service is hit and miss. My first order arrived with a larger logo than expected, which I did not want, and they have not responded to my email. I paid again and received a second plate, but this one arrived damaged. Sometimes they reply, other times they do not. I have ordered many plates from Proplates and when they get it right, the quality is generally good.

Update: Proplates have now contacted me and sent a replacement number plate. I did not particularly write this review to get a response but I'm pleased things are resolved.

Chased order then issue they didn't solve.

First order was easy but slow to deliver and then when had issues with plates they did respond to issues but then didn't do anything. Chased that again and nothing in response.

Perseverance to get the design proof spot on!

Ordered from this place before and service was ok. 3rd time very unlucky. Ordered 4 plates (for two cars) in different sizes, one stick on. Spent ages on sizes, even made a document I emailed in to support order. Plates received late and all incorrect heights to what was ordered. This was in Feb (2025), now May and despite loads of emails (they don’t have a phone number, which I can see why) I still haven’t got the plates I ordered and paid extra for the sizes ordered, £90+. I have had a disgusting service from this terrible company and people should AVOID them like the plague. Also, I don’t often leave reviews, but at times of terrible or exceptional service or products, I do like to do my bit. You read some reviews, wonder if they’ve been planted or falsified, this is not one of them. I am a car enthusiast, not overly sensitive and hope to help others avoid the same problem. Looking at other reviews this company is clearly a problem one.

Backing side of the sticker plate wasn't even sticky, emailed twice looking for a replacement or refund. No response back, horrible customer service.

order stick on plates for a specific size. Order arrived late and considerably bigger than was stated on the order form. Tried calling , left voicemail and sent email all without response.

Can someone call or email back to issue a refund?

Worst customer service - shipped plates to me in Hungary and did not supply an invoice for customs clearance, many email and phone calls.... no reply other than 1 email asking why I want the invoice... goods were returned to them as the delivery could not be cleared.
No address for the company, no useable telephone number
Act and looks like a scam company