Pro Sound Gear Reviews 

Alex is the best support ever , i just told simple and 1-2-3 and done 👍👍 clone Alex so every support is like this 🤘💪 With any mingle 5* Service ❤️

After leaving a bad review due to the poor condition the DJ mixer we ordered arrived and the refusal of the company to refund the total paid as well as the $130.00 it cost for us to ship the product back, these owners, employees, etc.. have been leaving false reviews on my company google business page, as well as publicizing my name, home address, email address and phone number.
Our attorney has been notified as well as the Attorney General in Florida and the Federal Trade Commission.
Hopefully those in power make this right.
Definitely not worth trying to save a few bucks. Scary stuff.

First purchase on PSG. Alex was very helpful. More to say when I get the item.

Excellent customer service, Alex was very clear and helpful!

Very professional site. Ordered the keyboard of my dreams from this place. With so much needed for a great set up nowadays, I love the way they bundle their products. Alex helped me a ton with the questions I had. Appreciated them.

Wow. These people are really nice and will help with what ever they can do. 100% best people and products!!

Awesome customer service. Will be shopping here for all of my DJ gear from now on.

Absolutely a great deal. I received 2 Denon SC5000 and 2 flight cases for 1998USD. Shipping was fast and boxes packed well.

My only issue was the initial communication about the shipping status did not match what the carrier had on their tracking site. For 3 days the status showed only tracking information sent and not shipped. After reading reviews here I balked and was attempting to cancel/RMA and had actually ordered the same Denons from another site sans the flight cases. I HAD to get this shipment before Christmas. Items finally shipped on late Monday and I received them today (Thursday).

I will definitely look here again in the future. Alex was helpful!

Cheers!

Great Customer Service Alex Was Very Helpful In Answer All My Questions.

Purchased an item today from the store service was very good . Thanks again alex.

The price and speed of delivery made this a good buying experience. I did receive a slightly different cable package than was advertised. Since I had the other types of cables that weren’t sent, it doesn’t affect me adversely but for someone who might not have a large collection of cables, that could have been a deal breaker. However, since Pro Sound Gear’s price was lower than other retailers without the cable package, I am pleased.

Great buying experience - rated 5 stars! Found 16 channel audio console for the perfect price. Getting information about the unit and business using online support agent software was a blast. Had all my questions answered instantly including time for shipping by Alex online. Thanks Alex for all the information! Will come to the online store again since they have nice sales and useful stock of demo/B-Stock, used and new equipment. And prices are very competitive too.

Ordered a Zoom guitar pedal. Because the ship address was different from the billing address, they immediately requested a photo of driver's license and credit card with just last 4 digits exposed. No problem... sent it right back. Got an email it was going to ship asap, then.... nothing for 3 business days. Called them, "Hey, What's up?" They dropped the ball and Chris, while I was on the phone ran and got a unit and packaged it up for overnight. Arrived very quickly after that. Kudos on acknowledging the error and quick follow-up.

I ordered a demo model keyboard, but they had an option to upgrade to a new model for the same price. I chose that, and was pleased to get what seems to be a brand new keyboard.

They had an issue with my card, and the support person was very helpful and quick to respond to my attempts to fix it. I got the keyboard very quickly considering it is the Christmas season.

Great company to do business with, they care about their clients and my transactions with them have always been smooth and professional

I was a little skeptical at first because of some of the negative reviews but their was a deal I could not pass up and Pablo C. was excellent help. Shipping was fair or decently fast and the product came as expected or if not better! Very satisfied and I am super happy with my purchase. I strongly recommend buying from this company. I will be buying more equipment, Thank you very much!!!

Placed an order on the 2nd. Didn't receive a shipment notification until the 6th. On the 10th I realized that it still hadn't shipped. I called in and was told that there was a back order. I never received a notice. I requested a refund.

In general it was a good experience. The chat service agents were very kind and fast for answering my questions. It is not 5 stars because the keyboard I purchased came in the original brand box, so , Fedex left it out my house´s main door for hours before I got at home and took it. I think It was a little risky in Denver City.

Great customer service. Items shipped out immediately. Very satisfied.

Excellent customer service.W I'll be doing more business with them