Wonderful service. Best price for Toughbuilt, a courtesy call to confirm the order and an apology for sending the wrong (but better/more expensive) item. Those I spoke directly to, Alan and Ian, were... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Order process was easy, very competitive price, delivered within a couple of days by Parcel Force between the designated time slot- excellent service. The Toughbuilt C700-2 (pair) are slightly heav... Toon meer
We needed some more soap for our soap dispensers and this was the first time we'd had to order some. After a lot of searching and reviewing prices, Protrade were by far the most competitive for what w... Toon meer
Protrade from my experience are great. I had a slight issue when I received my tool that I purchased as it had a damaged case probably done during transit then I noticed a small defect in the tool its... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Gereedschapwinkel
- ook in
- Boorapparatuur leverancier
- Bouwgereedschap leverancier
- Gereedschapgroothandel
- Houtbewerkingsmaterialen winkel
- Schroevenleverancier
Over PROTRADE Tools & Fixings
Geschreven door het bedrijf
PROTRADE Tools & Fixings, established in 1973.
PROTRADE Tools & Fixings is a company with a team of people committed to supplying tools, fixings, and consumables built on trust. Our product portfolio is tailored for the joinery, drylining, plumbing, electrical, mechanical, and construction-related industries. Our Group Distribution Centre has over 10,000 product lines electronically processed to ensure the highest level of accuracy is achieved in fulfilling our customer's requirements.
✅ Protrade Depots are located around the East Midlands offering hire, sales, click & collect and a repair facility.🚛 Delivery is supported by our Carrier Distribution Partner ensuring Next Day Delivery throughout the UK.
🔒 Extended warranties on popular brands are available through our Built On Trust support packages.
🔴 Authorised Milwaukee distributor. MILWAUKEE festool LAMELLO MAKITA TOUGHBUILT LATEST OFFERS VISIT OUR WEBSITE ISO 9001 Quality Management certified by BSI, FS21107. Wish to talk to a Protrade specialist? Call us on 03452 60 20 80 or email our team at sales@protrade.co.uk
Contactgegevens
Sidney Robinson Business Park, Ascot Drive, DE24 8EH, Derby, Verenigd Koninkrijk
- 03452 60 20 80
- sales@protrade.co.uk
- www.protrade.co.uk
4,5
Uitstekend
433 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
👍👍👍 Professional service
23 oktober 2024
Antwoord van PROTRADE Tools & Fixings
Hi Marcin! Thank you for your 5-star review. We're thrilled to hear that you are satisfied with the service you have received. Thanks, Protrade.
Having broken down I made it too…
Having broken down I made it too carpark opposite you derby depot DE248EH the staff let me use your toilet facilities and water for my dog I must say they were very helpful lads in your shop are a total credit too your company thank you very much again Bob Lowdon Wilcomatic service engineer
25 oktober 2024
Review zonder uitnodiging
Antwoord van PROTRADE Tools & Fixings
Hi Robert, thank you for your kind words regarding members of the Protrade team! The guys in the Derby shop are valued members of the team. If you're in the area, please feel welcome to stop by anytime (and with your doggy of course!) 🐶💚
Great product not next working day…
Great product not next working day delivery though.
21 oktober 2024
Antwoord van PROTRADE Tools & Fixings
Hi Anthony! Thank you for your 5-star review. We're thrilled to hear that Protrade continues to meet your expectations. If there's anything you need please do not hesitate to reach out to the team. Thanks, Protrade.
Easy to order
Easy to order, quick delivery and exactly what I wanted. Would definitely use again.
10 oktober 2024
Antwoord van PROTRADE Tools & Fixings
Hi there! Thank you for your 5-star review. We're thrilled to hear that Protrade has met your expectations and can't wait to help you out in the future. Thanks, Protrade.
In depth information on website for…
In depth information on website for products.
Sales team were quick to respond to a query.
9 oktober 2024
Antwoord van PROTRADE Tools & Fixings
Hi Jamie! Thank you for your 5-star review. We're thrilled to hear that you are satisfied with the service you have received. Please do not hesitate to reach out to the team in future if there's anything you need. Thanks, Protrade.
Antwoord van PROTRADE Tools & Fixings
Hi Alison, thank you for your wonderful review. We're delighted to hear that you are satisfied with the service you have received. Thanks, Protrade 💚
Good choice of tools
Good choice of tools. Kept me updated on delivery dates. Next day delivery as promised.
2 oktober 2024
Really enjoyed chatting with Alan and…
Really enjoyed chatting with Alan and Ian regarding information about a lamello zeta p2 👌
Quick delivery 👌
Disappointed that I was charged £25 for delivery even when I spent over £2000 on my order
26 september 2024
Antwoord van PROTRADE Tools & Fixings
Thank you for your feedback, and we're pleased Alan was able to share his knowledge around all things Lamello.
We're sorry you weren't satisfied with the price of delivery. The reflects what FedEx charge us. We don't make anything on top, and in this case the cost was also subsidised by us. That said, we are always reviewing our delivery arrangements and will continue to make sure we offer value with reliability, speed, and cost. We hope to welcome you back soon!
Service spot on
Service spot on, also sorted me a free battery as I pre ordered my item and at the time wasn't aware of the free battery promotion.
1 oktober 2024
Antwoord van PROTRADE Tools & Fixings
Thank you for your feedback. We are delighted to hear that you were pleased with both our service and the battery redemption. Providing additional value to our customers is something we prioritise, and we are glad it contributed to your positive experience.
Very professional,great knowledge on…
Very professional,great knowledge on the tools and super helpful.i would highly recommend them.
25 september 2024
Antwoord van PROTRADE Tools & Fixings
We appreciate your kind words. It is always our aim to offer excellent service. It’s reassuring to know that these efforts contributed to your positive experience.
The best scraper I'm ever had in 18…
The best scraper I'm ever had in 18 years of welding, recommended, it worth it to buy, great product
30 september 2024
Antwoord van PROTRADE Tools & Fixings
We're really pleased you're delighted with the performance of the Scrape N Burr. We've had nothing but great feedback on this scraper, and are delighted to add you to the list.
Antwoord van PROTRADE Tools & Fixings
We are grateful for your review. Ensuring excellent service is central to our operations, and we're always happy to hear their hard work is appreciated.
Antwoord van PROTRADE Tools & Fixings
Thank you for your 5* review. It’s wonderful to know that you were satisfied with our fast delivery and the level of service you received.
Delivery was so fast!!
Delivery was so fast, but the best thing for me, was that Protrade also took the time to register the Milwaukee tool as part of their service, brilliant 🤩
25 september 2024
Antwoord van PROTRADE Tools & Fixings
We're glad we could assist by registering your Milwaukee Tool for the warranty. Providing a seamless experience for our customers is important to us, and we’re happy this added convenience was helpful to you.
Antwoord van PROTRADE Tools & Fixings
We appreciate your review. It’s great to know that you were happy with the fast delivery.
Antwoord van PROTRADE Tools & Fixings
Thank you for your feedback. We’re glad to hear you were pleased with the quick delivery.
Great service
Great service. Had been looking at a Lamello zeta p2 for a while and once ordered it arrived the next day. Never bought from Protrade before and was a bit concerned at first as it is an expensive tool but very happy with both, tool and the service
19 september 2024
Antwoord van PROTRADE Tools & Fixings
Thank you for your purchase of a Lamello Zeta. We appreciate your trust in us, and we’re proud to provide our specialist knowledge to help you get the most out of your investment. If you have any questions or need assistance, please don’t hesitate to reach out.
great service
23 september 2024
Antwoord van PROTRADE Tools & Fixings
Thank you for taking the time to review. It is always our aim to offer fast delivery and excellent service at competitive prices.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.