Protyre Autocare - Aberystwyth Reviews 

503
TrustScore 4.5 uit 5

4,7

Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ Aberystwyth, Ceredigion, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

Easy to preselect tyres etc online. Booking confirmed for work to be undertaken and order placed with my choice of date and time. Returned within the hour as quoted for completion, all ready to colle... Toon meer

Beoordeeld met 5 van de 5 sterren

Immediate attention. No unnecessary waiting for work to be done. Clear help with what was needed to be fine. Thank you Protyre!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Easy to book on phone, very helpful staff, appointment on time, work done efficiently, cleanly and further booking made easily.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Called in hoping they could check my tracking which they did and whilst there I asked if they could regas my air con which again they obliged. Great bunch of young lads and nothing was too much troubl... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autoremmenwinkel
  3. Auto-accuverkoper
  4. Autokeuringsstation
  5. Autoservice
  6. Wielrichtservice

Geschreven door het bedrijf

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Contactgegevens

  • Glanyrafron Ind Estate, Llanbadarn, SY23 3LQ, Aberystwyth, Ceredigion, Verenigd Koninkrijk

  • 01970 611166

4,7

Uitstekend

TrustScore 4.5 uit 5

503 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(503)

33.606 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Nothing short of exceptional service.

Nothing short of exceptional service.
The service manager Mark should be commended on his stellar performance, providing fantastic customer service during my most recent visit. Mark was fantastic

22 augustus 2025
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Disappointing experience

poor response or information sharing - unusually lengthy delays for a simple brake pad and disc changeover

13 augustus 2025
Review zonder uitnodiging
Logo Protyre Autocare - Aberystwyth

Antwoord van Protyre Autocare - Aberystwyth

Dear David,

Thank you for bringing this to our attention and we are sorry to hear that your experience was not positive on this occasion. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

I got my wife car back on the road…

I got my wife car back on the road thanks to the staff at Protyre. Breaks fixed at a reasonable price in a few days.
Quick and friendly service. I would recommend Protyre and would use them again.

20 augustus 2025
Logo Protyre Autocare - Aberystwyth

Antwoord van Protyre Autocare - Aberystwyth

Hello Gareth,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Aberystwyth branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

Beoordeeld met 5 van de 5 sterren

We visited west moors garage for new…tyres

We visited west moors garage for new tyres for our bmwx3 and found the team friendly and helpful especially the guy on reception, don’t know his name. On the way home, we experienced a juddering, so went back next day, the team looked at the tyres and weren’t happy about the fit, Southey went and fetched new tyres and fitted them again. We just thought the staff were very busy and never stopped, they definitely needed a thank you.

25 juli 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and did a good job

Very helpful and did a good job

15 juli 2025
Logo Protyre Autocare - Aberystwyth

Antwoord van Protyre Autocare - Aberystwyth

Hello Bernard,

We're happy to hear that our assistance was helpful and effective. Thank you for sharing your positive experience with us.

Best regards,
Eddie
Customer Care - Protyre

Beoordeeld met 5 van de 5 sterren

First class service from start to…

First class service from start to finish they even rang me the week before when it was originally booked in to inform me that the tyres hadn't arrived and could be re-schedule. Will definitely be returning for future work

9 juli 2025
Beoordeeld met 5 van de 5 sterren

Excellent attitude from the staff and…

Excellent attitude from the staff and fitters ...could be more polite or helpful if they tried...especially Dave

30 juni 2025
Logo Protyre Autocare - Aberystwyth

Antwoord van Protyre Autocare - Aberystwyth

Dear Mathew Leeman,
We appreciate your positive feedback regarding our team's helpfulness and attitude at our Aberystwyth branch. It's wonderful to hear they exceeded your expectations with their service. we will look forward to seeing you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

Beoordeeld met 5 van de 5 sterren

Excellent service nothing is to much…

Excellent service nothing is to much trouble.
Very helpful and very knowledgeable

23 juni 2025
Logo Protyre Autocare - Aberystwyth

Antwoord van Protyre Autocare - Aberystwyth

Hello Jan,

We appreciate you taking the time to share your positive experience at our Aberystwyth branch. We're happy to hear that our team was helpful and knowledgeable, and that nothing was too much trouble.

Kindest regards,
Georgia
Customer care - Protyre

Beoordeeld met 1 van de 5 sterren

Really bad all round experience

Really bad all round experience! Never again! as protyre were the cheapest for the tyre I wanted, the nearest branch was over an hour from me, this wasn't the problem. The problem started when they blew the inner tube, but he gave me his word and guaranteed he would get another and fit it by the afternoon. So I left it with him and waited for his call, I waited until 3.30pm, then called in to see if it was ready, another member of staff said he can't get one until next day. Really bad communication, know one called to let me know, I wasted all day there waiting and ended up taking away my wheel in bits, as they took the sprocket off, (which didn't need to be). Also had to source another tube elsewhere as I wasn't travelling back up there again the next day, taking another day off work. Also still had had to pay the fitting charge! One star is too high!!

23 juni 2025
Logo Protyre Autocare - Aberystwyth

Antwoord van Protyre Autocare - Aberystwyth

Dear Darren Swain,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

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