As always, great staff and a fast and great service. Had an unexpected tyre problem and they were able to fit me in and resolve the problem at short notice, getting me back up and running.
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Easy to make contact by phone to get a quote. Fully inclusive price. Appointment system to minimise waiting. Polite staff comfortable, clean waiting area with up to date newspapers to browse. Would h... Toon meer
Bedrijf heeft geantwoord
We had a tyre repaired at Protyre Autocare this morning and were really pleased with the service. Despite the shop being busy with customers, the team worked quickly and efficiently without cutting an... Toon meer
Bedrijf heeft geantwoord
The branch was busy and so the start of work was about 30 mins after the booked time. They were a ittle optimistic about the planned duration, too. They failed to inflate the tyres to the level spec... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Ashbourne Retail
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Waterside Road, Ashbourne, DE6 1DG, Derbyshire, England, Verenigd Koninkrijk
- 01335 289530
4,8
Uitstekend
997 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Poor tracking adjustment
After fitting 2 new tyres then adjusting tracking I noticed when driving in a straight line the steering wheel is not set correctly making the wheel controls difficult to use. I would have thought mechanics were trained to adjust tracking evenly on each side to maintain the steering wheel position.
3 december 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Dear D Crampton,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashbourne Retail branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Was,told 30 mins 2hrs later for one…
Was,told 30 mins 2hrs later for one tyre to be fitted then £105 for a budget tyre. Will not be using your company again . Obviously on commission, just a scam from start to finish
3 december 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Really helpful staff and very efficient…
Really helpful staff and very efficient service
1 december 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashbourne branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service and really helpful staff…
Great service and really helpful staff many many thanks Example
26 november 2025
A great Service
A great Service. Booked in for a tyre check, and needed a patch up. So pleased I booked in.
26 november 2025
Fitted me in the same day for new tyres…
Fitted me in the same day for new tyres and everything went according to plan. At other times very obliging when tyre pressures need checking. Thank you.
21 november 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Hello Carol,
We're happy to hear that we could fit you in for new tyres on the same day and that everything went smoothly. We appreciate your feedback. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Ashbourne Retail
Hello Mr Bradbury,
We appreciate your kind words! We're happy our team in centre was helpful and friendly during your visit. Thanks for the feedback.
Best regards,
Eddie
Customer Care - Protyre
Great service if rather slow.
The quality of the work carried out was excellent but I arrived at my appointed time and was told that replacing two front tyres would take 45 minutes. It actually took 90 minutes. Much longer than seemed resonable.
17 november 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Dear Minty,
Thank you for taking the time to raise your concerns. We are sorry to hear that your recent visit to our Ashbourne branch took longer than expected.
We can confirm that this has been passed on to the Area Manager who will look into this matter at the centre and will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Excellent service and a fair price
19 november 2025
Great quick efficient service and Dave…
Great quick efficient service and Dave the manager is an asset to your business
13 november 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Hello Mr Elks,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Dreadful service
Dreadful service, I will never use Protyre again, fitted the wrong tyres twice, and finally had to ask me what size they should be on my van when we had discussed this the day before, no apology was offered, incompetent staff, avoid.
19 november 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Dear Shaun Webster,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Speedy and efficient service
Speedy and efficient service. Tyres were very competitively priced and available quickly despite being an OE tyre for a particular make and model of vehicle. Excellent all round.
19 november 2025
Very efficient
Very efficient, and did a good job. They are always helpful when the tyre pressure needs checking with no charge.
19 november 2025
Very good selection of tyres with some…
Very good selection of tyres with some great offers. Easy to book in at your own convenience.
19 november 2025
Protyre were able to squeeze us in with…
Protyre were able to squeeze us in with a slow puncture and able to repair the damage for a reasonable price.
17 november 2025
Antwoord van Protyre Autocare - Ashbourne Retail
Hello Deborah,
We would like to thank you for sharing your feedback regarding the service you received at our Ashbourne branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
They were extremly helpful and did well…
They were extremly helpful and did well at fitting 2 new tyres on time. They weren't quite so good at inflating them to the correct pressure, that became apparent whilst driving home. They weren't dangerously wrong, but they weren't the correct pressure.
17 november 2025
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.