I went to Selecta-tyre in Belper with a puncture. The guys were really helpful, professional and friendly. Unfortunately the puncture couldn’t be repaired so they ordered me a new tyre and fitted it t... Toon meer
Bedrijf heeft geantwoord
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Marvellous people workingthere. They know their job, work very hard and are unfailingly courteous and friendly. Good value for money. Woudn't go anywhere else.
Bedrijf heeft geantwoord
This is an invited review. Their work to supply two front tyres and adjust tracking appears to been performed as expected. Not the lowest quote, but location was convenient.
I recently had new tyres fitted, along with brake discs and pads, plus an oil service. Thank you to Josh and Grant who provided great customer service throughout—friendly, professional, and transparen... Toon meer
Bedrijfsgegevens
Over Protyre Autocare - Belper
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
4 Campbell Street, DE56 1AP, Belper, Derbyshire, Verenigd Koninkrijk
- 01773 847140
4,8
Uitstekend
461 reviews
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All went to plan and fitted into my…
All went to plan and fitted into my schedule for the day.
29 januari 2025
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Wheel nuts loose......
After driving around 80 miles the nearside front wheel started to vibrate. I pulled over to check and 4 of the 5 wheel nuts were loose. 2 I could turn with my fingers. I had clients in the vehicle and it didn't look great for my business. Luckily I had tools in the vehicle, tightened up the nuts and away we went. Needless to say I'm not happy and I won't be using Protyres again, which is a shame as I've used them for the last few years.
I have heard from Protyre and they apologised for the incident and promised to get back to me with the results of an investigation. They didn't. I have emailed to ask about the report, but with no response.
31 januari 2025
Antwoord van Protyre Autocare - Belper
Dear Customer
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Belper branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly knowledgeable staff
3 februari 2025
Booked tyres & appointment on-line
Booked tyres & appointment on-line. On-line offer made the tyres great value for money. Great service at Belper depot. Four new tyres fitted within the hour.
29 januari 2025
Belper Branch
I would just like to say that the two guys that fitted my new tyres were very knowledgable & extremely efficient ( especially Dhillon).
13 januari 2025
The guys did a good job on fitting my…
The guys did a good job on fitting my new tyres, it did take slightly longer than I would have preferred, but were very busy with many customers and my car was ready when they said it would be. Protyre were also very competitive on price and ordered the tyres I requested and these arrived on schedule.
13 januari 2025
Service was great & staff so helpful
11 december 2024
Very well satisfied good service very…
Very well satisfied good service very helpful
11 december 2024
Car was going for repair
Car was going for repair, but had flat morning of collection, protyre got me in and sorted within an 1 hour. Really polite, really understanding. Thank you
11 december 2024
good service
5 december 2024
The service was OK but I was…
The service was OK but I was recommended to have new disk brakes put on the rear wheels however they couldn't do this because my car had an electronic handbrake.
27 november 2024
Antwoord van Protyre Autocare - Belper
Dear Christopher,
Thank you for leaving us a review and bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I enjoyed the ease of ordering my tyres…
I enjoyed the ease of ordering my tyres and booking the fitting slot. unfortunately my tyres were not the tread i ordered and i dont think i have had the difference back in terms of price.
20 november 2024
Antwoord van Protyre Autocare - Belper
Dear Mr Cleaver,
We appreciate your feedback and understand your disappointment with the incorrect tyre tread. We strive to ensure accurate orders and will investigate this matter further.
The Area Manager has been notified of this and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Had a flat tyre as I was setting off on…
Had a flat tyre as I was setting off on a long journey 😕
Sorted a reasonably priced tyre and Simon fitted it straight away
Whole thing took about 30 minutes
Great service all round. Thanks guys
7 november 2024
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