Protyre Pokesdown are fabulous! I called to find out whether I could book an appointment to replace my front tyres. The lovely lady I spoke to said they had space that same day if I could bring it in.... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatie965 - 967 Christchurch Road, Pokesdown, BH7 6AZ Bournemouth, Dorset, GB
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Lees wat reviewers zeggen
I previously gave a one star rating as I bought 4 new tyres from Protyre but had problems with dashboard warning lights for tyres and brakes after driving away which they were initially reluctant to... Toon meer
Initally had a puncture on Saturday & visited for a repair. Back tyres checked & advised they were quote badly worn. Ordered new & arranged and appointment for my day off. Arrived a little early &... Toon meer
Bedrijf heeft geantwoord
Extremely helpful and friendly service. I’m reluctant to call her a receptionist (as she is infinitely more than that to this business) is beautiful in every way. The guys in the workshop (not quite... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Bournemouth Pokesdown
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
965 - 967 Christchurch Road, Pokesdown, BH7 6AZ, Bournemouth, Dorset, Verenigd Koninkrijk
- 01202 432005
4,8
Uitstekend
1K reviews
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helpful and easy of appointment
31 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Emily,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I turned up without an appt for a…
I turned up without an appt for a puncture . I was seen immediately, advised of possible other issues in a report. All staff were very welcoming, professional and helpful. Would recommend
29 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Jacqueline,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly & knowledgeable
They were able to look at my car and fix it at really short notice. Everyone was very friendly and knowledgeable - I would recommend without hesitation.
25 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Puncture repair
The staff were polite and helpful. The puncture was carried out while i waited.
The cost was a surprise
£ 32.50 last puncture I had
cost me £ 7.00 some years ago.
29 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Purkis,
We would like to thank you for sharing your feedback regarding the service you received at our Bournemouth Pokesdown branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Doug,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent in every way.
13 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Stefan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and efficient response to an emergency situation
Emergency situation when had a puncture within 5 minutes of setting out on a long journey, Pleasantly surprised at the efficient response (surprised because for many companies that doesn't seem to be the case these days!). Would happily use again.
8 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Wayne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyre less experience
What a great service and so reasonably priced …a big thumbs up to Gary and the team
6 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Mr Mcmahon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick efficient and excellent service
1 oktober 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth Pokesdown branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
As a visitor to the area
As a visitor to the area - it was a great relief to find somewhere to fix my tyre! Everyone was so helpful- the young man who fixed the tyre for me was especially pleasant.
Absolutely brilliant- thank you !
26 september 2025
I have responded to request for 3…
I have responded to request for 3 different prices.
If you like n advertised price, a price for trade and a price for the OAP, that's fine.
I don't. I had a agreed price and had over 50% charge
I've asked for a response as requested.
I'm weary of platitudes.
Are they really offering a solution
I now have another request to email and no reply to the first
22 augustus 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Dear Albert Barcellos,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
The staff got the requested tyre in the…
The staff got the requested tyre in the following day as advised and fitted it the follow day in the time slot I booked. All staff spoken to were very polite. So all very professional.
22 september 2025
Antwoord van Protyre Autocare - Bournemouth Pokesdown
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bournemouth branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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