Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not heat and if they were they could not be fitted as staff had a bad back!! Had to wait another... Toon meer
Locatie
Wijzig locatieUnit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL Bracknell, Berkshire, GB
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Lees wat reviewers zeggen
Used via Blackcircles, Decent experienced team, I am happy Blackcircles uses Protyre Bracknell as a fitter. Any issues, They fix on the spot, Such a decent run outfit, Bracknell Tyre and Batter... Toon meer
Bedrijf heeft geantwoord
I've been to this garage now on three separate occasions, twice for new tyres and this visit for an aircon re gas. i have to say, it's probably the best garage i have been too for cars in my driving l... Toon meer
Bedrijf heeft geantwoord
staff were extremely helpful. They addressed my concerns as I had been told one of my tyres needed careful monitoring as would need replacement in near future [ incorrect advice from certain garage]... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Bracknell
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Unit 1, Longshot Industrial Estate, Longshot Lane, RG12 1RL, Bracknell, Berkshire, Verenigd Koninkrijk
- 01344 411323
4,7
Uitstekend
2K reviews
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Ordering on line Issues
Ordered the tyres on line and booked a specific fitting time 2 days later. Turned up and was told tyres not heat and if they were they could not be fitted as staff had a bad back!! Had to wait another 3 days before fitting.
7 september 2026
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Reception welcoming
Reception welcoming, staff knowledgeable friendly and professional.
24 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional and friendly team
Very professional and friendly team. Knowledgeable and helpful in making the right choice for your requirements and budget.
2 september 2026
Antwoord van Protyre Autocare - Bracknell
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Extreemly helpful and friendly staff
Extreemly helpful and friendly staff. work efficiently carried out.
31 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Peter,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
On my arrival at the reception the…
On my arrival at the reception the gentleman was very polite and provided good customer care then after the work was carried out the mechanic was as well very friendly and polite
31 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Sunny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Bookings were not confirmed twice
Bookings were made twice for tyre fitting via black circle. Both time the staff did not confirm the online booking. So no tyres were dispatched. When I did get through to someone in the office, I was told they were too busy to do black circle bookings. In fact the guy was not bothered about doing them. Pity as they have been brilliant in the oast
26 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Dear Jim,
Thank you for bringing this to our attention and we are sorry to hear that our team at Bracknell had been unable to fulfil your Blackcircles order.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
We apologise for any inconvenience that may have been caused.
Best regards,
Eddie
Customer Care - Protyre
Great customer service
Great customer service, gave the personal touch which helped making the right choice.
26 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Ian,
Thank you for taking the time to share your positive feedback. We are delighted to hear that our team at Bracknell provided excellent customer service and helped you make the right choice.
Best regards,
Eddie
Customer Care - Protyre
Strongly recommend
Very efficient, very friendly and explained everything to me. I would strongly recommend Protyre. I have been using Protyre for years.
24 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pleasant experience
They were honest and helpful. The aircon regassing was done quickly and professionally.
14 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Clare,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Polite and understanding staff
Polite and understanding staff. Don't try to sell you something you don't need.
19 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Betty,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers. We are delighted to hear that you are happy with the service you received from the team in centre. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Brilliant service
19 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service from the garage
Great service from the garage
Very professional staff who go the extra mile
12 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Sean,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very good customer service coupled with…
Very good customer service coupled with excellent price and quick turnaround.
12 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Mr Webber,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bracknell
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I felt very comfortable with all the…
I felt very comfortable with all the information and assistance I received
Being 80+ I felt I was really receiving good advice
Pleased that it was garage I chose
5 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bracknell branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Good value tyres and fitting
Good value tyres and also received a report showing all tyre wears plus wear report on condition of brake disks and pads on all wheels
5 augustus 2026
Antwoord van Protyre Autocare - Bracknell
Hello Maurice,
We would like to thank you for sharing your feedback regarding the service you received at our Bracknell branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Supportive
Supportive, helpful and kind. Did a great job at the best price. I had my very lively 5 year old grandson with me and they were great with him.
31 juli 2026
Antwoord van Protyre Autocare - Bracknell
Hello Mrs Franklin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at Bracknell. We're especially pleased to know that our team was great with your grandson!
Best regards,
Eddie
Customer Care - Protyre
Terrible Service
If you have booked through Blackcircles don't bother going there, as they make a small amount of fitment the customer service reflects this. The guy behind the counter was rude and not very welcoming. They fitted my tyres and completed apparently an alignment of which I did not authorise. When I collected I asked for the alignment reports of which the printer was apparently broken. They then said as I did not authorise it they would change it back to before. This laughable, how would you change it back to its previous settings if you dont know what they were, apparently on the tie rod end threads. This would mean the car would be way out alignment, worse than apparently it was before. Iv never heard of such madness to be honest. Poor service, transparency and overall care.
3 augustus 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bracknell
Dear Jordan Fredericks,
Thank you for leaving us a review of your experience. We can confirm that we have received your email and this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
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