My daughter’s car needed two brand new tyres so I popped over to Alba Tyres and spoke with William who sorted me out. He provided a great service and showed immense professionalism and carried out the... Toon meer
Bedrijf heeft geantwoord
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Quick and efficient service, very attentive and professional staff and much cheaper than I was expecting. Went in on spec at 16:30 and was back on the road at 16:50.
Rang first and given approx time to arrive. Sadly puncture could not be repaired but new tyre fit & on our way home in 15 minutes!! Great attention to customer service....thank you!
Bedrijf heeft geantwoord
Depot manager was excellent, in fixing me up quickly. I would’ve provided five stars as a review but unfortunately the service engineer did not use seat covers.
Bedrijfsgegevens
Over Protyre Autocare - Bradford Leeds Road
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
729 Leeds Road, Bradford, BD3 8BZ, Bradford, West Yorkshire, Verenigd Koninkrijk
- 01274 666726
4,8
Uitstekend
718 reviews
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Bad customer service don't go!
On arrival, I was met with a very short and discurtious fitter making pasive aggresive remarks about my arrival time. I explained my booking requested me to arrive between 9am and 10am (it was 9.30am). He then moaned that i should have been the at 8.30am?? Unfortunatley the incorrect trye was fitted to my vehicle. When I raised this with the fitter, he told me it wasn't his problem and to speak with ASDA about this.
Quite frankly the fitter should be taught about customer service.
I would not recommend this branch of Pro-Trye to anyone.
7 mei 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bradford Leeds Road
Dear Stephen Woodhead,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Booked car in the Bradford branch via…
Booked car in the Bradford branch via telephone as the discount code wouldn’t work online booked me in for 3pm and I travelled from a nearby city to be told firstly it hadn’t been booked correctly by the member of staff then changed to he has and the proceeded to tell me o we can’t do it as we close in an hour and we have too much work on. Why book customers in for a specific time then tell them they can’t do it as no time and I I fact had arrived early!
3 mei 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bradford Leeds Road
Dear Customer,
Thank you for leaving us a review and bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Antwoord van Protyre Autocare - Bradford Leeds Road
Hello Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bradford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and efficient service.
I have been using Protyre for many years now, the service is always friendly and efficient, and reasonably priced too. Usually they will fit you in straight away if at all possible.
25 april 2025
Great garage all round
Very friendly & accommodating staff, from the fitters to management. Great service & good location.
2 april 2025
Had a puncture
Had a puncture, screw in tyre. Unable to accommodate in the morning but could in the afternoon
True to word when I rang told me to call in and fixed in approx 20 mins
14 april 2025
Quick service and a reasonable price..
Quick service and a reasonable price... previous customer also gave glowing praise.
9 april 2025
A place where your car is safe
I have taken my car 3rd or 4th time to them and now I can say team over there is very knowledgeable, helpful and friendly specially Mr Billy, who listens carefully what you need and then goes ahead and executes it. Highly recommended place.
31 maart 2025
Review zonder uitnodiging
Brilliant service nice guys very…
Brilliant service nice guys very helpful in every way due to my disability
9 april 2025
Fast and friendly
Fast and friendly, great communication with me. Phoned me up and advised me on quality of 3 of my tyers. Said they need to be replaced in a few months or they could do them now if I wanted. Had them done straight away. Great service thank you guys......
7 april 2025
It would be a better and quicker…
It would be a better and quicker service, if there was someone to answer the phone, as he spent a lot of the time answering it
7 april 2025
Great team and Mick is very helpful and…
Great team and Mick is very helpful and prompt. Top marks.
2 april 2025
Good customer service
The online booking system was easy to use, and the staff were friendly and professional.
24 maart 2025
Excellent service
Excellent service. Billy changed my tyre which had punctured. Even though the tyre had been specially bought in, he checked to make sure he could not repair it. The work was done quickly even though the place was very busy.
Add to all this the fact that the tyre was much cheaper than anywhere else I tried and you can see why I recommend this outlet and will go back there whenever I might need a new tyre. Thank you Billy and Pro-tyre.
19 maart 2025
efficient and professional
19 maart 2025
Booked in for a mot excellent staff…
Booked in for a mot excellent staff great service Thank-you
14 maart 2025
Really positive experience following feedback
Had a misunderstanding, which was cleared up by the manager. So now feel much better about my experience. Staff were courteous and everything was done on time.
28 februari 2025
Antwoord van Protyre Autocare - Bradford Leeds Road
Dear Azam,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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