Really pleased with the service. Ordered online for fitting in Bridgend including 4-wheel alignment. Friendly staff and would use again. Fitted Falken Ziex 320's at a good price for a 2001 BMW e39 and... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieBridgend Industrial Estate, Bridgend, CF31 3TT Bridgend, Cardiff, GB
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Lees wat reviewers zeggen
Have used Protyre and Celtic tyres as it was for over 30 years. Always well priced, fabulous honest good old fashioned customer service, with quick fitting. Will say booking on line can be a ball a... Toon meer
Bedrijf heeft geantwoord
Very helpful and organised, did a repair for me then advised to book online for 2 new tyres (Cheaper). Easy to book in and choose tyres with no heavy sales pitch. Staff friendly and efficient. Rea... Toon meer
Bedrijf heeft geantwoord
Great service again by the team at Protyre Bridgend, nothing too much trouble and very competitive with their prices. A BIG shout out to Katie, her professionalism and attention to detail is as good... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Bridgend Princes Way
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
Bridgend Industrial Estate, Bridgend, CF31 3TT, Bridgend, Cardiff, Verenigd Koninkrijk
- 01656 657424
4,7
Uitstekend
2K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
After toe alignment adju my steering…
After toe alignment adju my steering wheel is in bad position. Suspension advice says it is ok but I can hear it is not ok
15 december 2025
Antwoord van Protyre Autocare - Bridgend Princes Way
Dear Mr Kalmuk,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Prompt appointment provided
Prompt appointment provided. Service provided within the time period you stated. Costs within estimate provided. You done exactly what you said you would do. Thank you.
15 december 2025
Antwoord van Protyre Autocare - Bridgend Princes Way
Dear Gerald Maher,
We're happy to hear that the appointment was prompt, the service was timely, and the costs aligned with the estimate at our Bridgend Princes Way branch.
We appreciate you taking the time to share your positive experience with us. Thank you!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Called in with punctured tyre late…
Called in with punctured tyre late afternoon as a result of a large pothole and was fitted in and sorted within an hour even though they were very busy.
Great customer service as always.
11 december 2025
Ordering and appointments.
15 december 2025
Very friendly team at Protyre
Very friendly team at Protyre. Went in for 2 tyres but needed 4, they were very efficient and completed the work without any issues. The mocha was a bonus!! Diolch! Angharad
10 december 2025
Antwoord van Protyre Autocare - Bridgend Princes Way
Dear AE,
We're happy to hear that you found our team friendly and efficient at our Bridgend Princes Way branch.
It's great to know the work was completed without any problems and that you enjoyed the mocha.
Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great service and reliable professional…
Great service and reliable professional advice.
12 december 2025
Friendly and helpfull staff
No long wait for a booking slot. Open and honest with the work to be done and all work done the same day.
All staff were very friendly and helpful.
10 december 2025
Antwoord van Protyre Autocare - Bridgend Princes Way
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always great service
My whole family has been coming here for years. Staff are so helpful and accommodating. Never had any complaints about the work I’ve had done on various cars over the years. Always great service. Love the free hot drinks in the waiting room!
9 december 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bridgend Princes Way
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The team went above and beyond to help!
The team went above and beyond to help me when I had two tyres with slow punctures! I had to re-visit for a new replacement tyre and they waited for me to arrive and had my car ready within 10 minutes. I cannot thank the team enough; I would not go anywhere else and thoroughly recommend them! Their customer service is excellent.
3 december 2025
Tyre purchase
The service was on time, also the addition information regarding other tyres and brakes was very useful. There was no pressure to buy additional items. In addition waiting area was very good
27 november 2025
Antwoord van Protyre Autocare - Bridgend Princes Way
Hello Philip,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thomas MOT
As soon as I arrived which was s few minutes before my appointment the gentleman came straight out and sorted out my MOT.
The service was swift and kept me updated.
Excellent service and will definitely book again next year
25 november 2025
Antwoord van Protyre Autocare - Bridgend Princes Way
Hello Mr Thomas,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bridgend Princes Way
Hello Craig,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bridgend branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I ordered two rear tyres for my car and…
I ordered two rear tyres for my car and when I turned up the had ordered the wrong tyres so I was asked to return the next day. Upon returning the next day the wrong tyres had been delivered so they gave me free tracking and again had to return a third time. After leaving I noticed that the door trim had come off the inside of the drivers door and had been placed in the back of the car. I was not told this so on the third try for my tyres I spoke to one of the fitters and said I’m not raising a complaint but just for them to be aware. After driving away I noticed that the car was unstable on the road and decided to take the car somewhere else as I was not happy only to be told that the rear tracking on the car had not been touched to the point that they could show me the rusty bolts had in fact not been moved for a long time. Very poor service I have lost all trust in this company do not trust them with your car. And still waiting to be contacted to discuss the issues nearly three weeks ago I was told that the area manager would contact me by phone but still waiting.
21 november 2025
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bridgend Princes Way
Dear Gavin Bannister,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Good customer service.
28 november 2025
All the staff I talked to were very…
All the staff I talked to were very professional and nothing was to much trouble when I asked questions 👍
26 november 2025
Helpful members of staff
Helpful members of staff. Always consulted me on all aspects of the appointment. Advised on best tyre to use.
24 november 2025
friendly service and knowledgeable…
friendly service and knowledgeable helpful staff.
24 november 2025
Great service for MOT's and more
Great service for MOT's, services and tyre fitting. Awesome prices and staff that are happy to accommodate 👍😎
22 september 2025
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