Short notice tyre change - I turned up without an appointment, and Protyre were able to sort me out in a couple of hours. Dave was really helpful and got it sorted before I needed to be somewhere else... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
They always seem very busy but I had a booked appointment. They started within 10 mins of the time which is great for an appointment nearing the end of the day .I had my 2 tyres and tracking within 30... Toon meer
Bedrijf heeft geantwoord
Took my car to Protyre, after receiving a couple of thousand pound bill from main dealer for my wheel alignment issue, the fitter at Protyre resolved it in 15 minutes for a £95.00 bill, many thanks, c... Toon meer
Bedrijf heeft geantwoord
Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Protyre Autocare - Bristol Church Road
Geschreven door het bedrijf
Geschreven door het bedrijf
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Contactgegevens
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, Verenigd Koninkrijk
- 0117 9540123
4,7
Uitstekend
1K reviews
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I came for alignment
I came for alignment, they couldn't remove the bolts and told me to go to a garage and when I came back they said they can't get reading in their alignment machine, so they charge me twice for a simple alignment, that's greedy
29 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Dear Mr Abdourahman,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Prompt professional service
29 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bristol Church Road
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Under staffed shop
Under staffed shop. Had an appointment and been delayed 2 hours. would have been nice to give me a call before so I don't have to wait there as I live on other side of city. Staff quite rude.done all 4 tyres and front tracking as got a good online deal and when asked them to do extra the rear tracking been quoted 125£ and he said is taking something off for the waiting. At that price it seem he put some extra.
22 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Dear Mihai Chifu,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Antwoord van Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bristol Church Road
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Car in for air-conditioning gas
Car in for air-conditioning gas. Was told it would be two hours. Car was done 1 and a half hours.
20 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bristol Church Road
Hello Joe,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Extremely helpful because I called in…
Extremely helpful because I called in to book a air con re-charge and it was done almost immediately on a while you wait basis.
15 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Rob,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very friendly and…
The staff were very friendly and completed the job very professionally. It did take longer than the estimated 90 minutes but there were only 2 members of staff working on that day.
11 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Lesley,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Antwoord van Protyre Autocare - Bristol Church Road
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
car a/c check and re-gas
I was able to book my car a/c check and re-gas online for the following day. When I attended the appointment the service was friendly and prompt. I drove out of Protyre within an hour and with fully functioning a/c once more. I could not ask for more. Thanks.
2 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff super fast service on a…
Friendly staff super fast service on a double tyre change .
8 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service all round.
8 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Neil,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
tyre pressure error
Tyre fitting, wheel balancing and wheel alignment and customer service all very good.
Only negative on this occasion was one of the new tyres was significantly over-inflated.
On leaving (after fitting) the tyre pressure monitor warning light in the car came on. I assumed this was because tyres had been fitted so it needed a re-set. I checked the pressures and one was 35 psi (correct pressure) but the other was 62.5 psi. I checked with the two portable pressure gauges that I always carry in the car and both read the same. I adjusted the tyre down to 35 and reset the monitor but it could’ve been dangerous if not spotted. The absolute max for the tyre (stated on the side) is 50 psi and normal operating pressure 35, so 62.5 is very high. Presumably this was human error, but a little disappointing.
8 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Dear Pete,
Thank you for leaving us a review of your experience.
We're pleased you found the tyre fitting, wheel balancing, wheel alignment and customer service very good. However, we are sorry to hear about the issue with the over-inflated tyre. We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
Do not rely on Protyre Church Road
Do not rely on Protyre Church Road, Lawrence Hill, Bristol. I turn up only to be told the tester is not available. No attempt to get me booked into other Pro-Tyre branches in Bristol, which exist. I told the manager the MOT ran out in two days and he did not care and did nothing to help.
Like I said, other Protyre branches exist in Bristol. He should have rang round them and tried to sort the matter out. He didn't and left me stranded, even though I had been a customer of thiers for some years.
30 juni 2026
Review zonder uitnodiging
Antwoord van Protyre Autocare - Bristol Church Road
Dear Fabian Breckels,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Total professionalism
Total professionalism, courtesy and efficiency on a most distinguished service. Unique in Bristol for its splendid performance. David the manager, is a very competent and most efficient director in a very busy environment. My sincere congratulations for the splendid service received from PROTYRE Bristol.
6 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Franco,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Always a great experience at Protyre
Always a great experience at Protyre. Friendly staff. Efficient service even though they’re always really busy. I never go anywhere else for tyres.
3 juli 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Tamsin,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Booked an MoT test which was done in…
Booked an MoT test which was done in good time despite staff shortages. Reception staff member very efficient.
29 juni 2026
Antwoord van Protyre Autocare - Bristol Church Road
Hello Mr Cody,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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